Lenox Hill staff are professionals and especially Kelly and Brandon from radiology. I had questions…read moreand they answered all my to put me at ease. Definitely recommend Lenox Hill in Westchester.

Went in for a walk in visit. I needed an xray done for an employer and was greeted pleasantly. I…read morewas accommodated by the staff, seen in quick timing, the facility was clean and overall had an awesome experience. Thank you to the professional warm lady at the front desk. She's was awesome and helpful.

I recently had a biopsy done in March 2026 at University Diagnostic Medical Imaging at 1200 Waters…read morePlace, and I cannot say enough good things about the experience. From the moment I walked in, the staff made me feel comfortable and at ease. Nyaisha Ruiz, the medical assistant, was absolutely amazing. She took the time to explain everything to me in detail, including what to expect before, during, and after the procedure. Her calm and reassuring demeanor really helped ease my nerves. She was incredibly kind, attentive, and made me feel like I was in very good hands. Dr. Bernstein was equally wonderful. The procedure itself was so smooth and quick that I almost forgot I was even getting a biopsy. The only thing I really felt was the small pinch from the lidocaine, and after that it was completely painless. The whole thing lasted about five minutes, and I was honestly surprised at how easy it was. The level of professionalism, care, and compassion from both Nyaisha and Dr. Bernstein made what could have been a very stressful experience feel completely manageable. They truly went above and beyond to make sure I was comfortable every step of the way. I would highly recommend University Diagnostic Medical Imaging, especially Nyaisha Ruiz and Dr. Bernstein, to anyone needing imaging or a biopsy. You will be in excellent hands.

I always bring my mom here for all her scans. She's had a few of them done. On Friday 10/3 she had…read moreher mammogram done. Scheduling the appt for her wasn't difficult and the check in process was quick. My mom was in and out in about 45 mins and took the van to the MTA bus. There are restrooms nearby and it's close to the entrance. Def recommend coming with an appt and if u come with a car, come with time to park

My mom had an appt for mammogram, long waiting but she loves employee's kidness. Very caring !!read more

From the owner: Distinguished Diagnostic Imaging P.C. provides a variety of outpatient imaging servicesread more

2 weeks and this establishment refuses to send exam information to my doctors. My life is in…read morejeopardy now because of how unprofessional and disgusting this establishment is. I have to expose myself to even more radiation now with a new ct scan because my results are no where to be found and no one answers the phone. Horrible horrible place. Avoid this place like the plague and DO NOT let your health rely on them. Find a new radiology facility.

If you have another choice don't go here. their wait time is…read moreridiculously long. i had a 10 am appointment I didn't get my mri done till 12:30 pm. The staff really isn't that nice either they are kind of stand offish especially at the front desk. they don't even smile. They don't have full attention when speaking to you. They don't explain things in detail and couldn't even find my id card. overall bad customer service.

staff seems very courteous but terrible scheduling process. my appointment was scheduled for 8:30am…read more& came 10mins early. Another patient complained about the wait & receptionist told the woman that the techs come in at 9am seems ridiculous that we come in before the techs but I had to wait until 11am to get attended with just 2 persons ahead on me.

This place is a nightmare . The waiting time is unbelievable if you have a 12:00 appointment you do…read morenot get seen till 4:00 who the hell wants that kind of an appointment you want to be able to get get your MRI done and get the hell out but not in this place and the staff seems very uncaring that patients have to wait long hours before they are seen this place should be closed down it is disgusting I will never ever go there again I have an appointment and I am canceling it and going elsewhere but not to this dump this is a real dump sorry but true first impression was a sad one . If you're smart don't go to DDI ..

Scheduling procedures here leave a lot to be desired. I came in for an MRA yesterday that I'd…read morescheduled weeks ago for a day I was off work. I arrived promptly at 10:00 am to be told that my insurance approval was still pending and the procedure cannot be performed. They said they called me and they did....At 9:27 that morning after I'd already left. Frankly, to be called earlier that morning or even days beforehand is unacceptable. I scheduled weeks in advance to make sure there was ample time to resolve any problems that might arise, or at least notify me far enough in advance so that rescheduling would be an option. I had a similar problem a few months ago at this facility, when I scheduled ultrasounds for two body areas. They accepted the appointment weeks in advance for both body areas without a peep. I got there, waited over an hour, then was told they could only perform one of the procedures. I waited nearly 40 minutes more, fuming, until I finally opted to leave before having anything performed. I figured, if I was going to have to schedule another appointment somewhere else anyway, I might as well have both areas done somewhere else. I just couldn't let them get away with what I felt amounted to a bait and switch. I will advise my referring doctor to choose another lab for any future such procedures. I did have an MRI done here on an injured shoulder a few years ago without too much agitation. I had to wait nearly an hour, but that seems to be the norm these days of what seems to be the era of rampant overbooking. There is no point scheduling anything after medical appointments anymore because with all the waiting, a 20 minute visit can easily take 2-3 hours out of your day. However, I would at least like the satisfaction of walking out having completed the procedure I came in for.

HOR-RI-BLE. I can't even begin to explain the level of…read moreunprofessionalism this place operates under...but I'll try. My fiance had a 12 pm appointment on Sunday...We were told they stayed open from 10-3 on Sundays for MRIs. So here we go, drive over and get there at 12 on the dot. What do we see? DDI Imaging is closed...like with the gate down and the lock on the gate. CLOSED. So we call the messaging system to double check, maybe we were wrong? Maybe we came on the wrong day? We checked our voicemails and missed calls. Did they call and cancel? Nope. This place legit closed up shop even though they are supposed to be open until 3. I call the place the following day to see what happened and was told that the receptionist closed after the morning appointments were done. Yes, you read that right. The receptionist...closed...the...place. Because who cares about the afternoon appointments, right? I speak to the supervisor who explains what happened to me again, as if this is normal. Doctors offices and Laboratories always close after they are done with half of their workload, right? THIS IS WHY PEOPLE COMPLAIN ABOUT THE BRONX AND BRONX GETS A BAD RAP. This would NEVER happen in Manhattan. Is there no such thing as common courtesy and following directions and protocol? We rescheduled our appointment and hope this time when we go, the place is actually open...that is if the receptionist doesn't decide to leave early for happy hour.

I am only giving this establishment 4 stars because of a person whom wasn't so pleasant, however…read morethere are two Young ladies who made this review earn the 4 stars, their names are SÍLVIA and CRYSTAL. They are truly amazing at what they do and at customer service. They are the reason why I am still a client at this clinic. They need not to be overlooked, rather be considered for any immediate promotion. They turned a misshapen by another employee who is not knowledgeable in any of her work, to the most pleasant visit a person can have. Kudos to Sílvia and Crystal for your diligence, care, and willingness to help out patients by any means!

Going for a mammogram could be very stressful. I have been going to this location for a while now…read moreand felt they deserve to be reviewed. The staff is kind and welcoming and very knowledgeable. There isn't a long wait but most of all it was very clean. Highly recommended!

Blondell avenue breast imaging center of Montefiore hospital is the best breast center ever. I have…read morebeen attending this center for 12 plus years or more. Everyone at Blondell, are so professional, sweet and kind. Every single individual, is extremely knowledgeable in their area of concentration. When you go to Blondell, it is truly a family oriented center. But, what I like the most about this center is their on time rating. I give them a 100% on time rating. At Blondell, you are in and out in a timely manner.

I have never needed an MRI until now and being i'm claustrophobic I decided to try this place. The…read moretechnician was getting frustrated because i stopped twice. He suggested i take a sedative in the future. compassion is necessary in this field if you have none don't work with people. Office is not good at explaining the test prior to sitting there. fyi i worked in an mri and ct location many years ago and always had compassion for the patients and listened to them

I had an appointment for an MRI. I informed them that I wear a continuous glucose monitor. They…read moreinformed me I would need to remove the monitor prior to having the MRI. I explained that this is a $90 item that once removed cannot be reused. I asked the receptionist to look up the model CGM I used (Abbott Libre Freestyle 3 Plus) to determine if it was safe to wear during an MRI. She saw that it was safe to wear. Unfortunately, the idiot, ignorant, uneducated mutt of a technician still wouldn't do the MRI unless I removed the CGM. The receptionist showed him the information that appeared on the Abbott website, yet he refused to do the MRI when the article CLEARLY STATED THAT THE LIBRE 3 PLUS IS SAFE FOR AN MRI. So, if you are a diabetic wearing this type of CGM find another location. Additionally, if you are willing to have an MRI, or any other imaging done by some lowlife stupid, uneducated, ignorant fool technician, this is the place to go. Otherwise, find another imaging facility that employs knowledgeable staff.

The office is clean enough, but they have this kiosk that you have to use to sign in. They send you…read morea link that is useless because your unable to click it. The staff have no idea why it doesn't work. So you now have no choice but to sign in on the kiosk which is not user friendly. The whole process is frustrating. DO BETTER

Very efficient, pleasant staff and most outstanding care from O'Neil…read more Limited parking in front of location but street parking also available.