My boyfriend, friends, and I are regulars at The Hills Bar and usually come here 1-2 times a week…read more We've always enjoyed the food, drinks, and arcade area, which is why tonight's experience was so disappointing.
A youth baseball team from Casa de Oro Little League ("The Party Animals") appeared to be having a team celebration here, and the situation was completely out of control. There were roughly 30 children, ranging from about 5-11 years old, running throughout the arcade and bar area. Kids were climbing on virtually every game, including the pinball machines, basketball games, skee-ball, baseball games, beer pong tables, and Dance Dance Revolution. They were screaming at the top of their lungs, throwing coasters around, hitting people, and even knocking over drinks at nearby tables.
What made the situation worse was the complete lack of supervision. Many parents were outside while the kids ran wild inside, and the few adults who were present did not seem interested in correcting the behavior or intervening at all.
I understand that servers and bartenders are not babysitters, and I don't expect them to parent other people's children. However, at some point management should have stepped in. This wasn't normal kid behavior or a little extra noise--it was genuine chaos that was impacting other paying customers trying to enjoy their evening.
We've always liked The Hills and have spent a lot of money here over the years, which is why it's so frustrating to write this review. Tonight was easily the worst experience we've ever had here. If management is going to allow large youth sports parties in the future, there needs to be some expectation of supervision and basic respect for other guests. Unfortunately, after tonight, we're seriously reconsidering whether we'll be coming back.