I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

I had a a very difficult time finding someone to help with a bulkhead/foundation issue in…read moreFramingham. Almost all the contractors you find will do either the foundation or the bulkhead but not both. Most of the bulkhead contractors had a waiting list into next spring. I was lucky to eventually find Bella Masonry. Adam was a huge help explaining what my issues were and was very responsive throughout the process. His crew did a great job replacing my bulkhead and sealing where the bulkhead met the foundation of the house. I'd highly recommend Bella Masonry.

I hadn't even hired Adam when he spent an hour on the phone giving me advice about how to deal with…read moremy ancient fieldstone foundation. I had spoken with several other masons but it was quite clear that Adam was at another level than they were in his comprehension of the issues I was having. What a confidence builder. Generous and wise, Adam is an unusually engaged craftsman. I will be calling him again.

RealDry's website states they service all of Massachusetts and address both crawlspaces and…read morebasements, so I reached out via their website contact form about the wet crawlspace in my western massachusetts property, and included its address. I received an email response from owner Curt, "You are currently out of our service area. You can try XYZ Company". His email signature's phone number had a 617 area code (Boston) and my property is in western MA, so I wondered if my query had been inadvertently sent to a Boston-area office. The site listed a different phone number for western MA, so I called it. I asked the man who answered if they serviced my western massachusetts town, and he said, "are you that lady with the crawlspace? Yeah, we don't do crawlspaces, and I have alot of work." I said thank you, wished him a good day and hung up. So, while I'm disappointed I won't get to work with RealDry, as I thought they had the expertise I needed, I'm annoyed to be lied to by the owner TWICE - first about the company's service area via email, and a second time, after he revealed he'd lied about the service area when I called their office close to my property and then additionally told me the company doesn't work on crawlspaces even though they prominently list crawlspaces on their website's homepage. If you're too busy, or don't want to consider the job for some other reason, just say you're too busy from the get-go. Don't lie - and don't lie repeatedly. It informs others that you're dishonest. The recommended "XYX company" was more than happy to come out and see the wet crawlspace RealDry was too self-important to bother with.

Every once in a while you come by exceptional work…read more We have had issues with water pooling and some flooding in our home for some time. We tried everything. We have an internal sump and an external sump pit as we live "on" the Quabbin. We'd always sought to mitigate by backups and alarms, etc. but Steve brought a new perspective to the table. Keep it simple and direct. Change your pumps within a cadence. Steve COULD have sold me on a french drain around the interior of the basement, but instead was able to determine that one of the perimeter walls just need to connect to the drainage, and that the drainage itself needed to be altered. So, for a fair and very small fractio of the cost of a french drain, Steve was able to jackhammer part of the floor to determine the issue. there wasn't rock under the basement! With updating the flow of the rainwater from that side of the basement, Steve solved the issue. Steve is direct and to the point. He's not going to waste your time. He is an expert with not only a strong skill set and many years of experience, but an inherent understanding of how to approach the customer conversation. There is significant value, both tangible and intangible, in this. I will be working with Steve on any water issues in the future...though I don't expect any, and I can't recommend him and his team enough. Feel free to reach out to me if you have any questions. Thank you Steve and team.

I wish I had known more about ProTech Basement Solutions before giving them my money. This company…read moreactually charges $150 to do an estimate when no other similar companies I spoke to charge for this. I'm not sure why I even agreed to it but they said it was refundable if I chose them so I did it. Gill came out and spent maybe 20 minutes at my house and then he sent a very unclear and incorrect estimate to me a few days later. When I said that I did want to hire them to do the work but asked them to add one short clarifying statement to the contract, I literally never heard from them again!! The same person who had always emailed me back the same day has not even bothered to respond for weeks. So now I am out $150 and left feeling like the "estimate" they charged me for was a total scam and that they make money just doing these so-called estimates and never really even plan to do the work. What a waste of money and time...Hoping to save someone else from losing money.

From the owner: A healthy home begins with a dry foundation. Pro-Tech Waterproofing Solutions, Inc. is a family…read moreowned and operated business specializing in fixing water related problems -- cracked and leaking concrete, block, brick and stone foundations, wet, damp, moisture plagued and flooded basements caused by hydrostatic and surface water issues. We proudly serve the needs of homeowners and commercial businesses throughout Western Massachusetts and Northern Connecticut. We provide estimates and we GUARANTEE our work.

We did a full basement dig out which was a month job with First Response Waterproofing. They did an…read moreamazing job sticking to schedule and communicating through the entire process. I highly recommend CJ and his crew for your future projects. I'm so glad we were able to find his company.

CJ took my deposit money and ran. Repeated calls and texts to him for 4 months now have gone…read moreunanswered. His voicemail is always full so you cant leave a message. The other cell phone he uses is used by someone else now. A total scammer. Dont even put down a deposit for a job because he just stole mine and ran!!!

Upon an initial meeting, everything was fine. We had a dehumidifier installed a couple of years…read moreago. Since then, we had an appointment to have our unit maintained; a date was set, then we get a call stating that the entire office is sick. Another appointment was setup. Yet another cancellation on their part stating that their technician was sick. At this point a month has gone by and we're still waiting to get our unit maintained. Excuse after excuse, and our unit is still in need of maintenance. They won't even placate the customer because of their continued poor customer service. They attempted to turn their continued errors and put the blame on us. Be wary of these people. They may appear friendly, but when it comes to customer service, they are horrible.

I had to have two cement walkways and a pool deck secured and raised. Technology is amazing and…read morethey were on point with pricing and delivery. Mud jacking was my alternative at double the cost. Highly recommend for cement stabilization and raising.