Over the years, we have used National Floors many times, both in our previous house and now this…read moreone. After a broken dishwasher flooded our downstairs, ruining the carpet, National replaced it quickly. We recently replaced our old, stained, stairway carpet with carpeting purchased through them, and it is beautiful. We are going to call on them again to install a floating floor over the ugly tile in our entryway and powder bath. Nyomi is helpful, knowledgeable, and fun to work with. I joked with her that I am sorry, but after this job, we'll have run out of flooring to change. Maybe the next house

I needed an area rug to fit in a long narrow sunroom (the rug needed to be 5 1/2 feet by 10 feet)…read more Estimates I received from two other vendors put the total in the hundreds of dollars. Way too much for my budget. National Floors came through! They have a great selection of remnant pieces - they cut and bound the rug - all for $80! and the rug looks spectacular!

Just had hardwood floors put in two rooms by Randy Berzenski. We love the work he did. Highly…read moreprofessional, beautiful work at a very competitive price. Reliable prompt service. We highly recommend him.

Can not recommend. Similar to others experiences, the group came recommended but was a complete…read morenightmare to work with. Never showed up on time, excuse after excuse as to the no-show behavior. The finished product was a complete mess along the edges. They left stain on our cabinets and walls, beat up our walls and cabinets with their sanding, and failed to bring the stain to the edges of corners or along the kitchen cabinets. I honestly think I could have done a better job myself, and I am not a handy person. I wish I had cancelled after his first no-show day, and gone with a real professional.

This is the worse home improvement company I have ever worked with! avoid them. I met with the…read moreowner and hired him to install a new hatchway, rebuild foundation around it and place a gravel pit to drain off water. After telling me he was going to use a Gordon door I came home to find that he installed a cheaper Home Depot model. On top of that they did not reinstall siding around hatchway correct or water proof foundation that they rebuilt and now it leaks from the walls. They have a number of BBB complaints and continue to rip customers off. Stay away from these crooks!

I called Mr. Home because we had a leak in our basement. They had availability and arrived within…read more36 hours for an estimate. The price they offered was more than fair and although we had to schedule around weather, they arrived when they said they would. They did great work and, more importantly, we friendly and answered all of my questions. I hope I don't have any more basement leaks but I know I'll call Mr. Hone again if I ever need anything they can help with.

Dreyer is located in Agawam near EBs Restaurant. We are in Agawam near Murphys Pub. They were on…read moresite for 1/2 hr. / 30 minutes and the Labor Charge was $175.00. I understand that includes their long trip from N Ramah Cir near EBs. However, they /2 young men were on site for 30 minutes and left a little mess. Otherwise, they did the job. Recommend getting an estimate / quote first so, you know what to expect. Also, Payment is Due in 5 days from receipt of the invoice.

I reached out to Dreyer Plumbing to investigate a leak that was causing water damage in the kitchen…read moreceiling from the upstairs bathroom. I was explained the cost structure ($150 for anything less than an hour) and everything in advance when booking the appointment, which was good. The technicians (who were extremely knowledgeable, helpful and professional) came over to assess the situation and agreed that the leak was coming from the bathroom. They also cut a hole in the kitchen ceiling to assess the extent of the water damage and confirmed the general area where the water was coming from. They were able to confirm this, but were not able to perform any repairs or further assessment of the problem and told me to contact the company again to get a quote for replacing/updating the faulty shower, which I did. That was over two weeks ago. Since then, I've followed up twice to see what the quote would be for the work and have received nothing. I essentially paid $175 to be told something I already knew and have a hole cut in my ceiling which can't get repaired until the leak is fixed which they seem to have no interest in doing.

They were extremely fair and reasonable. Came when they said they would, finished in 4 hours, did a…read moregreat job. Would highly recommend. Professional paving company with all the right equipment. - Greg D

Excellent! Accomodating and very easy to work with. I would highly recommend this company because…read moreof their overall performance.

Had this company do some work for me at my house, the tech did a great job and arrived on time…read more after seeing the itemized work order broken down it showed very over inflated changes on the labor and parts. We all know that a company will have a mark up, but I felt this was extreme. I called them to question the double mark up the labor. was told that it was a fair price, that's how the business works and I saw something I wasn't supposed to see. And the company did nothing to satisfy my complaint. word of advice if you deal with this company, ask for a break down of the quote before hand, and do yourself a favor and get multiple quotes! I went with this company because I had good results with them when they were still Raynor, but seems since they were bought out, customer satisfaction isn't their top priority! I gave the company a chance to make it right before writing this review and never heard back from them.

I called to have 2 garage doors adjusted / repaired because they were not operating properly and…read morewere making lots of noise. Peter (owner) sent a tech out the same day and WOW, what great service! The problem was fixed and at a good price too! Thanks, Mitch

I can't say enough about this wonderful family-owned business. Luke and Adam were extremely…read morehelpful, knowledgeable, and friendly. My wife and I love our new granite vanity top and sink and highly recommend them. Great selection and outstanding service.

At the start of the process, they didnt tell me they were out of office on vacation. So when it was…read moretaking a long time on what I had mentioned I wanted done quickly, I asked and was told they were out of office until monday, quite a few days away. This was after waiting about a week already. Then, after I asked them to bevel both the top and bottom of my vanity, they only beveled the top, and even though I explicitly mentioned that I wanted to be sure the backsplash wouldnt go out over the overhang, they ignored that. This wasnt verbal either where it could be forgotten, it was over email.

Would not recommend Jim Dubois at all. Initially contacted him in April 2024. Took multiple follow…read moreups and MONTHS to get a response back just to set up a time to get a quote for some masonry work. Finally got him to come and take a look at the job in October 2024 and since then I have asked twice for the quote...most recently on March 19th and was told he would get us one that week and we are still waiting. Maybe he can't handle the size of the project? His loss, but he should communicate this instead of stringing customers along. Received his name from a local gravel supplier, will be letting them know about our experience too so they think twice before referring.

Jim and Logan Dubois rebuilt a stone, exterior wall on our Tudor home. They were wonderful to deal…read morewith, great communication and the wall is beautiful. We will be using them again soon.