Awful experience. The driver was late because she was allegedly buying gas. When they picked me up,…read morethey went and got gas, so that was a lie. They literally bought drugs at the gas station right in front of me. They were also going 90 down the highway. The car was not clean at all either. Would not recommend. Their drivers are on drugs and will put you in danger.

They picked me up when I was stranded and had no one to pick me up one called and they were here…read moreand it was five minutes I believe the next day I also needed a ride and they were there within 20 very polite also!!!!

No one answers the phone, after repeated attempts Tried…read moreseveral times. Ever. How are you supposed to summon a cab? I was trying to set up a ride for elderly parents.

Good service. Nice owner. Growing fast.read more

Horrible driving, cuts people off, doesn't use appropriate turning lanes. This was a horrible…read moreexperience and I hope to not encounter this company again.

Terrible driving skills from their personnel. Cut me off and when I called to report the driver, he…read moreattempted to lie and say he was in a turning lane when he clearly only turned back into it when I blew my horn. As well as the fact that when I called, I was immediately met with vulgarity and disrespect when all I wanted to do was resolve an issue.

Driver was very friendly. They were more responsive and able to get me a ride versus the…read moreunreliability of Uber.

Independent Taxi is hands-down the most unprofessional service in this area. When transportation…read moreoptions are already scarce, the bare minimum is showing up at the scheduled time -- not 20 minutes early, and definitely not leaving after being asked twice to wait. My parent booked this ride for a reason, and that reason is none of their business as long as they're being paid. Uber and Lyft are limited, rental places aren't even open on Sundays, and we're left dealing with this nonsense. It's no mystery why Youngstown gets a bad rap. Independent Taxi needs serious customer-service training, updated tech, and drivers who understand they're providing a paid service. If I could give -5 stars, I would. DO NOT USE.

Always been prompt and professional curious and kind reasonable with their pricing as well . I call…read morethem first.

Very nice person who answered the phone and they was also very helpful with providing details BUT…read more..... I'M NOT paying 20.00 to be driven 5 miles out to near Lovers Lane on Sunset Blvd AND THEN being charged AGAIN another 20.00 to be taken back home. FORTY DOLLARS just to go out to a store and back home !! We already know it's only 5.00 for the gallon of gas to get there n back, and the drive is 15 minutes each way and thus 30 minutes total, and so 40.00 - 5.00 = 35.00 for a maximum of a half hour which means they're charging SEVENTY DOLLARS PER HOUR !!! HOW CAN THE ELDERLY AFFORD THAT ?? WOW... HOW CAN ANYONE AFFORD THAT ??

Working with this company is a pleasure. Cars are beautiful. Drivers are excellent. And the owner…read moremakes everything se I'm all set emless. I did the review

Tex was on time and very polite. The interior of the vehicle could have been cleaner. Their was…read moresome dust on the door panels. It looked like it needed an interior cleaning.

I am sorry to hear of this company closing. They were very friendly…read moreand always was here when I needed them and always on time or earlier. Thank you again and good luck in the future!

From the owner: We’re a growing taxi company located in the heart of Salem, OH. Local trips, doctor appointments,…read moretrips to the grocery store, safe rides home from celebrations with friends, you name it and we’ll try our best to make it happen. Family owned and operated, fully licensed and insured, give us a call!