This is by far, the worst company I have ever worked with. I was contacted by a collection agency on behalf of ATT, Sunrise, who was quite kind about the fact that we got a little behind and let me arrange for three equal payments from my checking account. After the second payment, I began receiving multiple calls during work on my cell from a number that I didn't recognize. I finally called back because they wouldn't stop calling and I was informed that I owed one payment of my ATT balance to them, instead of Sunrise because ATT "gave" the contract to Diversified Consultants because I didn't pay quickly enough. I informed Diversified that I had already made payment arrangements with the other company and since they had my checking account information, I would not be paying Diversified until after the payment date went by and Sunrise didn't take the payment. Diversified informed me that the contract had been sold to them and there was "no way" Sunrise could do that. The payment to Sunrise went through as scheduled and Diversified then informed me that I had to pay them anyway "or else" they would turn me into collections because Sunrise wasn't supposed to take that final payment. Not my problem. My husband was rushed to the ER and while we were waiting for results, Diversified called my cell around 7:00 AM our time, which by the way is not legal. The person on the phone started yelling at me when I informed him 1) I was in the ER with my husband and 2) I would not be making that final payment and why. He was rude, unprofessional and frankly and threatened to turn me into collections, which in fact they did. . . I was going to leave things alone, but I am now forced to solicit legal guidance. I had every intention of making the payment, made the payment and should not in any way should have to be harrassed in the way I was. This is unacceptable on so many levels. read more

This company has called my personal cell phone 3-5 times a day, every single day for the past year, all in an attempt to collect a debt I don't even really owe. I managed to get one of these assholes on the phone today, and they were very rude. I told them to stop calling, and they pretty much told me they would never stop until I paid them. I told them that I'm on the federal do not call list, and that I have a year of phone logs proving harassment by them, and told them the number they were calling was my google voice number, where I had them blocked anyway, and the lady simply said "fine we won't call any more" and hung up on me. Now to go report these bastards. I'm considering a law suit at this point, because the sheer number of calls is insane. read more

They have been calling me for two years all time of day and night. They are collecting on a person who has never lived at my address or had the telephone number they are calling (I've had the number for 19 years). I've called them numerous times and they always claim they are not going to call me anymore and then they do. They are horrible. read more

I didn't know I owed $30 to AT&T and it went to Diversified Consultants to collect it. They say they sent me a letter; I never saw it. I only found out about this debt because I got a credit check and saw the negligent debt. Seems absurd that a bill-collecting company wouldn't try to contact you more than once before damaging your credit. (Plus it was only for $30.) I hate these people and AT&T (who I have used as a provider for years and which my wife and I still use, though we'll switch soon.) read more

Calls daily, doesn't leave a message. Finally called them back on the multiple phone numbers they've been using and found out they are looking for someone who isn't at this phone number. Total harassment. read more

Just heard that companies like DCI can make you $500 to $1,500 for each unwanted call to your cell or other phone like work or home. So if DCI is calling you or someone you know please share with them about the Federal TCPA law that can make you rich from unwanted robo or debt collection calls from companies like DCI. Spread the word with others! read more

I also have just received ANOTHER call from these people. Is there no law suit yet?! They call and call and hang up. I am sick of it!!!

I was once an employee of DCI and William M. Is a fraudulent acct. made by the marketing manager for DCI. His review is pure B.S. UPDATE After reading further it is clear that all reviews that are 4 or 5 stars are written by the same person. It can be seen simply by looking at the writing styles of those individuals. DCI has a large part of their budget dedicated to covering up their shady practices. Re-aging debt and the use of auto dialers is just the start. Imho, any company that buys bad debt should never see a single cent. They are basically saying to the company from which they are buying the debt "oh, I see this person never paid you what he said he would pay you in the contract he signed with you. Here's a small percentage of that debt. Now I'm sure he'll pay me. After all he has absolutely no contract with me what-so-ever." This is a stupid way to do business. And its only for the weak of mind and deficient of soul. read more

Agree with Jacob P. I also had an old AT&T bill that I had forgotten about. When they called, the background noise (loss of people talking) was very loud. The weird thing was they couldn't run my card at that moment because of high volume so they would need to call me back. Why call me if you can't run my card?? read more

Calls received, identified as DCI, telephone number 313-888-8168, daily calls around 8:00 am and around 4.30 pm, never leaves any message. read more

I get telephone calls from this outfit, almost every business day and mostly, they just hang up, without saying a word. The office I get calls from is supposedly in Rockford, IL and their phone number is (779) 203-9938. I finally was able to call them back and they are looking for someone who does not even live here! Maybe, you'd like to give 'em a call; I think they want to talk to people, so go ahead! read more

Received numerous calls from this group who refused to identify themselves, and repeatedly asked for my last 4 SS digits and my address. Told me every time that the call was being recorded, yet wouldn't tell me who they were or why they were calling. eventually informed me that they were calling on behalf of Verizon...but refused to tell me more. I have had no accounts with Verizon in over 7 years. They call three times a day, every day and never leave a voicemail. Many times when I've answered, there is no one on the other end. The area code they are using is a PA 215 - but googlin it comes up Diversified Consultants (a-holes) of jacksonville, Florida. read more

I've had the same cellphone number for 17 years. I start getting multiple multiple hang up calls. Turns out, they have the wrong number for a S. Mills. Company is unethical, harassing innocent people. read more

I don't know where to start the unprofessionalism and rudeness of this company. I was willing to pay or make a payment plan, but the guy over the phone is a total jerk. If you are reading this message please spend another 10 min of your time and post your comment in every site. read more

I have a past-due bill for DirecTV, and it got sent to this company. I'm not going to give them a bad review because it was MY fault (kind of) that the bill is in collections. I didn't have the money at the time to pay the bill, but they were nice enough to let me set up payments of $50 bi-weekly until I get it paid off. Also, the rep gave me his name and a phone number where I can reach him at if I need to change the payment terms. So in conclusion, unlike some of the other reviews, they seemed professional and very nice and helpful on helping me get the debt resolved. read more

This business is very unethical. Letter sent to me about Sprint bill, on an account closed after four days of service. Confirmed balance of $ 0.00. Since ID theft was involved, I was told that I had a month to send requested materials to them. While in process of getting materials notorized, they sent collection notice to my credit accounts. Now reporting them to the Better Business Bureau and working with Sprint Fraud Dept. read more

BEWARE! SCAM-- Had multiple calls from a 239 area code this week until I finally answered today. Man said I am past due on my comcast bill and they will cancel my account if the past due amount was not collected. Wanted a credit card number which I refused to provide! read more

When I tried to answer there was no one there and it said missed call. They had the nerve to bother me at 8:15 AM. I know this is about a deadbeat lady who had my phone number over 2 years ago. read more

At times things happen that place you in a position that you never thought would happen to you. I was turned over to collections by Comcast in Sept 2014 as I forgot to pay bill. I thought I paid it but did not. It was on me and I accepted responsibility. Comcast turned me over to DCI and I received a call from one of their team members. I called back and was greeted by a polite and professional individual. She understood the issue I was having, explained my obligation and I paid in full. I was never demeaned, threatened or disparaged in any way. Additionally I treated her respectfully as DCI's was doing their job on behalf of their client. Fast forward to now and I noted the collection on my credit report. I worried as I have never been in collections. After some research I emailed the CEO of DCI. I thought I would take a chance but in reality I never expected reply. Surprise - He responded to my email advising he would forward to his assistant and have the mark removed from my credit report. Let me say again the CEO responded to me. He was polite and professional and understood my situation. HE took demonstrative action to help me. That simple act of kindness was proof that DCI is a good organization that will do what is right when presented a reasonable request free of rancor. I cannot thank DCI's CEO enough for taking the time to respond to me and take action which he did not have to. He is a class act. I cannot say thank-you enough to him. If anyone who reads this is in similar situation - review your situation- if you owe something - handle it - personal responsibility goes a long way. It certainly worked for me. DCI will work with you. Thanks read more

It's not possible to give less than one star, but they have earned it. I did owe on a Verizon bill and cleared it up. I'm now on their "call her 6 times a day" plan. I think this should be illegal. I didn't know who or what this company was about, just a stupid recorded call that says "This is an important message for..." So, I held the line. The operator says, "This is *some name* from Diversified Consultants. This call may be recorded. Is this Sara?" I answer, "Yes." No problem, I'll deal with whatever. "We need you to verify your address." "I'm sorry. Who are you?" Fair question considering I'm verifying personal information. "Legally, we cannot answer your questions until you verify your address." "I'm not verifying anything personal until I know who you are and what your call is regarding." "We'll try to reach you another time then." Right. I see. Desperate times call for people to desperately fill these positions. The person is probably apologizing to the universe for having to call and say something so utterly stupid. read more

These folks called me today claiming I was sent to collections by DirectTV. Said I owed over $600 for DirectTV. I opened an account with DirectTV on June 5 and cancelled on June 6 with not balance owed. I called Direct TV and AT&T and confirmed I owe no money after the fraudulent call by this phony company. BEWARE! Considering legal actions now due to their unethical behavior. read more

they call me every single day and they are calling the wrong number and every single day i have to tell these incompetent idiots that they have the wrong number. read more

They don't even deserve a star. All their representives are RUDE. No one is willing to help. They put you on endless hold. Their supervisors are a joke. Never dealt with a company that isn't willing to help you out after you paid what needed to be paid. Have fun sitting on hold for over an hour just to be put on hold again because they don't want to face what you have to say. read more

I am absolutely discussed with this company and the telephone reps. SOOOOOOO rude. It doesn't matter to me how you think i sound on the phone, as a rep/ face to a company and being the first line of contact, it is absolutely stomach turning to have a rep not only talk over me, but then to be short with me, as well as have attitude....These people are the most unprofessional company I've have ever been in contact with... Ive spoken to the manager on deck twice, and I was still hit with this rude bull from a rep for the 3ed time...last i checked, if your asking ANYONE for money, no matter the amount...you should be as sweet as possible, not as rude as possible. I am a young business owner and have worked for everything that i own, and to be disrespected like that, on the phone, regardless of my tone of voice, is the most insulting thing they could have done...(made me want to spit in their face...), i was that taken back by it. Now if this is the company that AT&T is contracted with as there collection agency, they are running customers away, I am only with AT&T for my company, but after this, i will be changing company's. This is such a bad reflection on AT&T as well. I know this is my first time ever writing on this thing, but it had to be said, after this i will be contacting their HR department, AT&T's HR as well regarding this matter, Diversified HR, as well as the BBB(Better business Business)...this is unexceptionable and IT WILL BE HANDLED according to so... read more

I do not know the person these guys are calling about, I called them back after they kept call stalking me for a week straight. I am very ill and don't need to be bothered. I told them I didn't have a clue about the guy they're looking for, then they call me back a minute later! Leave me alone! read more

Extremely unprofessional and aggressive when they got the wrong name and address. Valerie is disgusting.

worst company i have ever dealt with. Very Rude! told them several times "wrong number" the person they're looking for we don't even know. they continue to call everyday, several times a day. read more

30 days after getting my last (thanks god!) phone bill from T-Mobile I received a call from Ms. Davis who introduces herself as a collector "Versified Consultants" from Florida, though the call originated from local area code. When I told her I am willing to pay the ballance after I check with my wife if she has paid the bill - then Ms. Davis lost it. First she claimed she can log on to T-Mobile accounts to check status. Really?? She did not allow me any time to check into the bill status, murmured some inarticulated threats, then announced she would be informing their client that I am refusing to pay the bill - another untrue statement. She refused to provide the callback number for their agency. Why??? And finally just plainly hung up the phone. I've talked with few collectors before - thats the nature of dealing with greedy corporations who charge for nothing as long you have signed contract. I do not expect them to be too civil - after all they are just bullying parasites picking up crumbs falling from the big sharks. But should any standards of communication apply to this company representatves who claims to "advance beyond our competition to meet and exceed our client's expectations" and "offer innovative services that maximize your margins by utilizing the latest in techniques and technology" (as their website says)??? read more

Called from 202-844-5292 (it's a new number, so hopefully this will show up in Google results). I answered and heard no response. Just as I was hanging up, I heard my name. I called the number back, and got a moron who refused to tell me what Diversified Consultants did. After I called him on avoiding answering my question 4 times, he then said that it was a personal business matter. When I countered with, "I won't confirm identity until you tell me what it is Diversified Consultants does for business" he then said that the answer depended on what the personal business matter was related to. I told him that was a bullshit answer and to take me off their calling list. He said he looked forward to speaking with me when I called back. read more

These people are frauds!!! They call me the same time each day attempting to collect a debt with a company that I have verified with that I am in good standing. When confronted with this information they try to immediately verify my personal information. I am not providing ANY personal information to a company of scam artists. I DO NOT OWE A DEBT yet they keep trying to collect. Never provide any personal information OR pay these people a dime. read more

This company received payment for their account immediately when they first called me. I have the cleared bank payment to them, yet I still receive collection calls daily asking for the same amount that was originally in question. How can they sell the cleared debt to another debt collector? Is that legal practice? read more

They call 3 to 4 times per day and hang up. I call back and they hang up. (before i can even say anything.) They call from 8 am to 9 pm, I have a newborn who has been woken up by this many times.. soo irritating. if you're going to call, at least tell me why you're calling or who you are calling for. they do not leave messages, either. read more

I had a tmobile debt and they contacted me, offered me a good settlement and i was able to clear that account, great company to deal with, thanks for your help DCI read more

They call me from several different numbers at least twice a day EVERYDAY. They're not evening looking for me. They have the wrong number. It's very annoying. I finally blocked their numbers. read more

This company should be investigated on a Federal Level!!!! Have called me constantly for a year asking for Nichole Miller or Nikki Taylor! I have told them to lose my number....that is not me!!! I told them who the hell I am and I have no relation to the other two!!!! Now they are calling me asking for me cuz stupidly I told them who I was when I was cussing them out!!! They are now using my name telling me I owe for a credit card I've NEVER HAD!!!! FRAUD!!!! read more

Unfortunately no ZERO star! I am currently dealing with them and as many people have stated, they are rude and unethical. I never received a notice from AT&T from an account that I thought was closed over a year ago. My first contact with DC was a letter dated 1/24/19 stating I owed AT&T. The letter stated I had 30 days to respond or dispute before it went to collection. My first call to them, their rep stated that "AT&T could provide me with ZERO quality service because it is in their fine print and I was still required to pay them" NOT! Upon the advice of my attorney, I sent them a "cease and desist" letter, certified mail. Today I received a notification from Experian that I had TWO new collection accounts. Apparently DC reported this account twice! My FICO score fell over 30 points! I spent over 5 hours getting the runaround from AT&T to resolve this with no satisfaction but did talk with someone who gave me the corporate number to resolve this tomorrow. I have been informed by my attorney and also read from the Attorney General's office that the actions of DC is NOT legal. I will be filing complaints against them and damages through court immediately. read more

Absolute worst damn company ever!! Very unprofessional.. AT&T should find someone else to do their collections... I paid my debt to them but after they had my money they never reported to AT&T the account was paid.. Called a few times and never was my problem resulted.. Therefore I wasn't able to move forward with some business I was trying to handle with AT&T.. I'd give them no stars if I could!!! read more

Super annoying ... they keep calling me (I've had the same number for over five years) and leaving automated messages for some guy I've never heard of. Never a real person when I answer so I can't tell them to stop. Finally called the number back and got a rep who was very short and kept cutting me off ... when I was finally able to get a word in to tell him they have the wrong number he said "your number's been removed" and hung up. Not five minutes later I got ANOTHER call from them. These people are driving me nuts, they call early in the morning, late at night, all throughout the work day ... how in the world do I get them to STOP CALLING ME???????????? read more

These people call me at least 5 times a day. I finally answered today and they tell me I owe a bill that I've never heard about. I tell the girl that and say, "If I owed this amount with AT&T they would have sent me a lot of shit to get me to pay it before it went to a collection agency, so this is wrong.." She then transfers me to her "senior corespondent" who then explains this made up situation that happened with AT&T that doesn't even make any sense. He has all of my information and asks me to verify it. As I ask more questions, to make any sense of this situation, the more angry he gets. By the end of it he is yelling at me telling me that he is trying to resolve the matter if I would just quit talking. THIS IS A TOTAL SCAM AGENCY PEOPLE. I hung up and called my local Attorney General's office and reported their names, the phone number and called back to get their address and the girl that answered and paused long enough to know this is a total scam and gave me a P.O. Box. So I gave that information to the Attorney as well. I hope these people rot in hell. All of them. To even work in such a place is disgusting. Even calling old people and scamming them for their money. These are the worst kind of people. I'd rather work picking up shit than to work scamming people. Waste of breath on this planet. I hope they someday read all of these comments and know what pieces of shit they are. And that you are now being watched by the government. Fuck you very much. read more

I got multiple calls from them for paying my remaining balance to ATnT when I checked with ATnT they said there is no balance that you to pay. WT..I raised a complaint to 911 with a public safety officer about the company but still I am getting calls from them. This time I told them not to call me again and remove my name from your debt collection list. Hope now they don't call me. This is totally a fake company and making our lives worst. I have also raised the complaint to ATnT but not sure why cant they just catch them and arrest these guys. read more