I have been a patient for many years now and recently their police has switched to same day booking…read more.I called when i could at 8;30 AM and got the same old high volume of calls and was put on hold and was number 7 in cue. When i did get to talk to someone i was told sorry my dr. was all booked up for the day and i would have to try again another day .Hmm number 7 in cu must be a busy dr. seeing 7 people a day. I tried next again the next day and same story about volume of calls to which i was on hold for 30 min. Well the day before being 7 in cue they were booked so would be booked again . Same day to the normal human being is TODAY not tomorrow ,next week maybe next month who knows . I guess to the over educated it is when ever you can catch them and they feel like answering the phone .A person could be dead before you see a dr .

After booking two appointments with a doctor at this clinic, I did not once get to see him. The…read moresecond appointment was booked wrong by one of his receptionists and she did not apologize or ask what she could do to help or own up to her mistake. She was extremely rude and unprofessional. I called her office manager to talk about it and she said (in more eloquent terms, of course) that I was a liar and that her receptionist couldn't have possibly made a mistake and couldn't have possibly been rude. I would like to take this further but it is very clear to me that none of the people in that office take their patients seriously or are committed to their jobs. I would have liked to have seen the doctor but I will find another.

I have been a patient here for more than 25 years. Dr.Fish is…read moregreat as is the rest of the staff. They are polite, sympathetic and caring. They are understanding and concerned.I could not have chosen better medical providers! Terrence Whelan

First time there, the office is 7 minutes late to open (3 other patients waiting for them to open)…read more The office staff and RN's are wearing jeans, flip flops and sweatshirts, and look completely unprofessional. In my appt. the provider used hand sanitizer which was great, however their hands smelled like stale cigerettes and I couldn't get that smell off me the rest of the day! Flash forward a couple months and the office people have bad attitudes on the phone and are not easy to work with. I suggest you stay away from here until they get everything figured out. For being a doctors office, I expect a lot higher professionalism- not a highschool classroom. Sorry if this is negative, I usually am not this picky. This place was just not for me.

They orded labs and when I went to do them after fasting, I was sent away as they did not fill out…read morethe request properly. Next I went to Kinney's to pick up my BP medication and it was never called in. So now I get to wait until Monday to call them. This should not happen to any patient ever, but this is a common experience with this place.

Dr. Patel is my primary care Dr. I just love him. He actually listens to you and your concerns. He…read moredoesn't act condescending or make you feel like an idiot for asking questions. He's very through and I believe he actually cares about his patients. I hope he never leaves this area because, I'd definitely hate to lose him as my doctor.

Wow, totaly impressed. Very friendly , yet professional . 5 star…read more Denis et Marie-France Gagnon

This is such an exceptional, dedicated, professional and skilled group of physicians all under one…read moreroof. They have provided exceptional and compassionate care for our entire family for the last 5 years. We have been so fortunate to be patients of Dr's on this team. I trust them implicitly.

Best doctor ever. He really listens to you and does not rush you out. Dr D Beattie has a great…read moresense of humor. He does not prescribe pill unless you really need them. That puts him number one in my book. The staff is friendly, helpful land also have a good sense of humor.

I'm very pleased with Dr. Patel. He actually takes time to listen to your concerns and answer you…read more He never talks down to you as many doctors do in this area. The front staff have always treated me with respect as well. I was referred here by a friend and I'm very happy that I found Dr. Patel. I just hope he never moves, as many good doctors do not stay in this area.

Steer Clear! This new physician lacks experience, bedside manner and plain old common sense. His…read moreoffice staff are clearly not trained in customer service - no please and thank you - rather...uh huh and yep. I expected more professionalism from a medical practice.

I have had several issues with Lifelabs in general. Making people line up outside in bad weather…read morei.e. snow and rain is just unacceptable. Their website for appointments blocks you every time you forget your pass word and you are disconnected if you call them automatically. I have decided to get my blood work elsewhere.

There are some good staff here but some terrible ones that don't know how to treat people with…read morerespect. This clinic used to work on a first come first serve basis. They added an online booking system that seems to have a terrible effect for people who are walking in. I was there first thing in the morning and so were a few others and we waited nearly 2 hours because we didn't pre book.