I have been a patient here for more than 25 years. Dr.Fish is…read moregreat as is the rest of the staff. They are polite, sympathetic and caring. They are understanding and concerned.I could not have chosen better medical providers! Terrence Whelan

First time there, the office is 7 minutes late to open (3 other patients waiting for them to open)…read more The office staff and RN's are wearing jeans, flip flops and sweatshirts, and look completely unprofessional. In my appt. the provider used hand sanitizer which was great, however their hands smelled like stale cigerettes and I couldn't get that smell off me the rest of the day! Flash forward a couple months and the office people have bad attitudes on the phone and are not easy to work with. I suggest you stay away from here until they get everything figured out. For being a doctors office, I expect a lot higher professionalism- not a highschool classroom. Sorry if this is negative, I usually am not this picky. This place was just not for me.

Rude unprofessional receptionist waiting room smells like…read moremust dr said she sent Rx while she was in front of us, Rx never was sent, person ended up in ER when we called to cancel further appts and said didn't want to go there anymore receptionist said "sounds good". was trying to get established with a new primary and this is NOT the place!

If I could give this place a 0 I would absolutely aweful the way I was treated.. extremely…read moreunprofessional. Wouldn't recommend my worst enemy to go to this place I needed a primary doc as I've got some serious health concerns and I needed to be established sooner than later, my very first time there was my last, meds were supposed to be sent they never sent the meds resulting me to be back in the hospital when called to express these issues the receptionist didn't care I said I won't be coming back and she said sounds good.

I've been going to this office for years and the staff at the desk keep getting ruder and ruder…read more the staff are annoyed and miserable when you walk up to the desk to check in and check out.

I love this office. They are efficient and well staffed albeit very busy. My doctor, Dr. Kellogg…read moredoes a wonderful job, is attentive and genuinely cares. I get my bloodwork done immediately after my appointment right in the office. Great all around. I do feel bad the staff are wearing masks hanging off their face, only pretending. It makes a lot of sense to just not wear them at all. No need to fake it.

The staff are very nasty when you least expect it and the doctor will cut if your meds cold turkey!…read moreCreeps and freaks... they pretend to be nice. This place will and has deleted patient records and will put fabricated facts in your chart just like Samaritan drs and hospital. Steer clear!

Excellent eye care but the front desk continually submits prescriptions to the wrong pharmacy…read morelocation. I have corrected them on this my last three visits and still a prescription was sent to wrong pharmacy. Fortunately I was able to get the prescription transferred to my pharmacy and filled in time for when I had to start using it before my eye surgery!! Very frustrating.

I had a really strange experience here. I only booked here because it's one of the few places in…read morethe area that accepts Davis Vision and I'll be trying somewhere else next time. I wouldn't say the receptionist I checked in with was rude, but she wasn't friendly either - just kind of going through the motions. Waiting room area is nice and I only waited a few minutes. The tech that did the pre-testing was friendly and did as thorough a job as I've had done anywhere else. Then she had me go in the exam room. The chair was in very bad condition with peeling vinyl and flaking foam. And then I find out I won't actually be seeing a doctor in person, it will be a virtual visit where I speak to the doctor on a screen and the exam is done remotely. This was never disclosed to me before this point and I would not have made this appointment if I had known that. I'm already there so I went through with the exam. I was given a set of contacts to try and immediately knew they were not right. After much arguing and being told I was wrong, I finally got a different strength in the eye that was the worse of the two, but they still weren't even close to right. Instead of figuring it out right then, I was told I would need to wear them for a week to get used to them and then come back. Getting annoyed at this point, I left and called back the next day to book a follow up...of which they had no openings for another several weeks. So I went way too long in a contact prescription that was incorrect and giving me headaches daily. I finally get back for the follow up and wait for over an hour in the waiting room. When I was called back the tech did a quick check and determined in a matter of moments that yes, the contacts I was given were all wrong and I would need to do another virtual exam. So I re-did that whole process and got a prescription that was better but still not quite right. Fed up at this point, I took it and left. I glanced at glasses frames but they were insanely overpriced, and I ordered my contacts elsewhere as I was done giving this place any of my business. Had I not already exhausted my insurance benefit, I would have gone somewhere else for another exam. I noticed when I was in the waiting room that I was the youngest person there, by several decades. It is in my opinion that this place caters to elderly folk who have more issues and thus will spend more money there. From my own experience and what I observed, it seems as though they are perhaps most concerned with maximizing profit at the expense of a quality product.

Beware this facility. The doctor gave me no examination and then lied on the form that went back…read moreto the VA. He did not take a history of my conditions, one of which could cause serious complications if I had gone through with injections. There was no discussion of side effects except by the staff who said we would discuss them if I had any after the procedure. I was scheduled the first injection, and then more after that, ones that are dependent on whether the first one helped me. I ran as fast as I could away, and will tell anyone I know to go elsewhere for their care and treatment

I had to cancel a 2PM Monday appointment due to waking up with a fever and very sick. Because I…read morecalled at 8am when they opened and didn't give 24-hour notice of being ill they are charging me a $50 no show fee. As it was, I had to wait months just to get an appointment. I have used this clinic ever since Fort Drum no longer had a Dr that could do my injections. The base Drs. referred me to them once a year just for the injections. As it was I had to make 2-3 appointments just to receive said injections each time my insurance paid him and I had a $33 co-pay. His bedside manner is lacking, but it was my only option. They only care about the money and definitely not about the patient. Don't make the same mistake I did. Drive the 90 minutes to Syracuse if you need treatment that the base no longer has.

Everything about my experience at Northern physical therapy was excellent. They were responsive,…read morepleasant, and most of all they knew what they were doing! Right from the beginning I could tell that Claire knew what she was doing. The assessment was spot on and each session helped me quickly recover.I would go back to Northern for any PT needs.

Northern physical therapy is a great place. I have enjoyed going to the Evans Mills location. I…read morehave witnessed a very professional atmosphere where the staff engaged with clients to help them heal and engage in personal conversation. This is great example of caring for your clients. I would highly recommend Northern Physical Therapy.