This is long but worth the read. I've been a patient for over 2 years…read more The receptionist informed me I needed to pay my outstanding balance and office visit copay before seeing the doctor. I had no problem paying the required amount. At this point, the situation took an unexpected turn. When asked if I required a receipt, I indicated that I did, as I always request one due to using my FSA debit card. Upon receiving the receipt, I noticed it only reflected my total amount due and the copay. I subsequently approached the receptionist to request a detailed itemization of my payment. I was informed that it was not possible to provide a receipt for the copay. This response surprised me, as I have not previously encountered a medical office unable to provide the requested documentation for charges. I explained that my FSA administrator requires a detailed receipt outlining each charge for verification purposes. Again, I was told that she couldn't do it. All the while, she was rude and made me feel as though I was bothering her for asking. Then she brings another person into our conversation. She was just as condescending. I explained to her as well, the importance of my needing a detailed receipt and why. I went into further detail, stating to her that if I don't have a detailed receipt of charges, FSA will shut down my card and not allow me to use it for any other doctor appointments nor will I be able to pay for my prescriptions. Both basically ignored my request and I was told, "well hopefully they won't ask and if they do, that will give us time to generate a receipt or you." When I entered room 2 to speak with the doctor, I told the young woman who took my blood pressure that I was very upset--she had likely seen what happened at the front desk. I explained that I needed a receipt for the copay and the reason why. She spoke with her manager and, within two minutes, returned with a separate receipt showing my copay. That was all I wanted, yet the front desk had refused to provide one. Your front desk staff really needs customer service training. Obviously, what I asked for was doable. They just didn't want to do it or take the time to ask someone how. They didn't empathize with me AT ALL when I told them why I needed the receipt and the inconvenience it would cause me if I didn't have it.

"Doing My Part for Science (and My Sinuses)"…read more So yeah... I signed up for a test trial at Inland Allergy because apparently I like chaos and helping humanity. The staff were super cool -- explained everything, didn't judge my 47 sneezes in under a minute, and treated me like a hero instead of a human pollen detector. The vibe? Half medical lab, half "we're curing allergies, bestie." I got poked, tested, and somehow left feeling proud and less stuffy. Honestly, 10/10 would volunteer again. Who knew saving the world came with free tissues, good vibes, and a slight chance of superpowers?

Extremely disappointed. I thought that I had finally found a doctor who cared and could figure out…read moremy allergic reaction. Unfortunately, I was wrong. I was told that he was going to do a lot of research and get back to me, but it's been over a month and I never heard back. Extremely unfortunate, as I'm currently covered in a rash (hives??) and no idea why. :(

I want to start off by saying this review is not for Dr. Saini but for one of the nurses…read moreadministering shots at the San Dimas location. Dr Saini himself is a very caring concerned doctor and I would recommend him to anyone. TLDR The nurse at the allergy shot clinic turned me away today for my monthly shot because I was 3 minutes late even after explaining that Uber kept cancelling and how I would waste $40 for coming here. Would have expected a nurse to be more empathetic and understanding for her patient who needs care and timely shots. I went in for my monthly allergy shot today and I went in 3 minutes after 4pm because I had to order an Uber and it kept getting cancelled on me. The nurse came out and told me she can't administer the shot today since I arrived late. I didn't want to argue because there were a lot of people in the lobby but as I was walking out, I thought I'd go back in and explain the circumstances and how I'd have spent $40 for nothing for Uber round trip. I went back in and prefaced with an apology and that I'd be better on time and asked her to accommodate me this time. She said this is the policy and she will not administer shots. I explained to her that this is no small sum of money I'd be wasting and tried to get her to understand, but she says she can't make an exception for me and that she doesn't make the decision, to which i replied but you're the one calling the shots. After a few more back and forth I walked out, frustrated and angry for how little flexibility and empathy this nurse has for her patient. This wasn't the first time I felt this way about this nurse, as other nurses that I have interacted in the past were more personable and not so uptight. Sure, you have your "policies" but as a nurse working with patients, naturally you would expect them to be more understanding and accommodating to your needs and situation and I was very polite about asking her from the beginning. The way she talked to me was patronizing and as if she was a teacher in a classroom berating her students for being late. She could have as easily taken my apology and been the understanding older adult and let my trip not go to waste but this nurse worries more about her policies and fails to take on a more humane approach to treating her patients. I take time out of my work and time and money to come get this shot and just because I was literally 3 minutes past 4, she dismissed me without a second thought. This has really soured my day and sure maybe she had a bad day herself to make someone feel this way but this was definitely not professional on her part.

After 2 separate doctors telling me I had allergies, I decided to go to an actual allergist. Dr…read moreGibbs listened to my concerns and spent a lot of time discussing my situation and possible causes. Staff were incredibly kind and helpful. Wait time was quick and I felt extremely comfortable. Will be back next month to follow up and discuss progress. Highly recommend this group

I had my first appt today (9/11) and I can't say enough good things about Dr Gibbs and the office…read morestaff. When I called Monday morning to make an appt, the woman on the phone was nice and helpful, and got me an appt within 3 days. I wish I would've gotten her name but the woman who helped me today was so nice, great energy and very helpful. On to Dr Gibbs, he was amazing! Friendly, knowledgeable, and listened to everything I had to say and I've had a lot of drs the past 4 years who don't listen or take the time with me. I highly recommend this office :)

This is only the second time I have provided a review of any business. I have been a patient of…read morethis office for many years with chronic sinus and lung issues. Dr. Patel, Dr. Shah, Frank Canavan and the entire staff have been so helpful, welcoming, friendly and most of all, concerned with my health. Unfortunately, I have many health issues that require me to visit different specialists, but without a doubt, Dr. Patel and staff is the one office I know will advise me of the latest treatments available for my condition. When I have discussions with these professionals, I know 100% that they have my quality of life as their number one goal and feel that I am speaking to friends. I will be moving later this year out of the area, but I will remain a patient of Dr. Patel's Office without any reservation of my new location. In my opinion, worth the decision to remain their patient. I would absolutely recommend this office to anyone interested in improving the quality of their life..... ABSOLUTELY !

Today, I visited Sand Dermatology in Chino Hills for the first time after my wife's medical…read moreinsurance changed providers at the beginning of the year. Unfortunately, my previous dermatologist did not accept the new insurance. I found Sand Dermatology on Yelp and read through the reviews before deciding to call and schedule an appointment. From the moment I walked in, I was impressed. The office was bright and modern, the waiting room was spacious, and the staff was very friendly and welcoming. After being shown to the examination room, I waited only a short time before Dr. Pham came in. She introduced herself and asked how she could help me. I explained my concerns, and she performed a thorough upper-body skin examination. Dr. Pham not only addressed all of my concerns, but she also noticed a few things that I hadn't even been aware of. I left the office feeling very pleased and confident that she genuinely cared about my well-being, even though it was my first visit with her. While I liked my previous dermatologist and would have continued seeing him, I often felt that some of my concerns were not taken as seriously especially after going there for well over a decade. With Dr. Pham, every concern was acknowledged immediately and addressed thoroughly. If you're looking for a new dermatologist, I highly recommend asking for Dr. Pham at Sand Dermatology. Based on my experience today, my wife and our two daughters will be scheduling appointments as well, since they also need to find a new dermatologist.

I have been to Sand Dermatology in the past. I have most recently returned to have an evaluation…read morefor my face and hair. It is a clean facility. Staff was super nice and helpful. Dr. Pham is very professional and knowledgeable. The evaluation was thoroughly done. She was honest in her assessment. She tell it like it is. Thank you Dr. Pham. Office visit cost has increased quite a bit from a few years ago and that's okay. I look forward to good results in the months to come.

Dr Worrell is a very patient and responsible doctor. I can tell him and his staff genuinely cares…read moreabout his patients. His staff are amazing as well. If you ever become a patient of this office, know that you're in good hands

Got my deviated corrected by Dr. Worrell back in March. Still healing but wanted to come on here…read moreand share the wonderful experience I've had thus far. Dr Worrell has been very caring and attentive with all my follow up appointments... although he doesnt allow me to do too many outdoor activities yet I can't recommend him and his wonderful staff enough. I can breathe! Thank you guys!

Service is horrible! Our appointment was at 930 am for results and 1020 am . 50 minutes wait and…read morestill no Dr. we finally asked front desk to do telehealth appointment since my husband needed to go to work. We were still charged our co-pay.

I have been a patient of Dr Wong for 6 yrs. He is very thorough when diagnosing, ordering tests and…read moretrying new medications. He is always up on the latest treatments. He listens carefully and is very kind and responsive. His front office staff as well as the nurses giving injections are all very personable. I highly recommend Dr Wong & staff for allergy treatment.

I'm not a yelper but let's give this a shot. Yesterday we had an appointment with an allergist as…read moreadvised by our pediatrician. We were referred by a family friend to Dr Patel after we found out that our son tested positive for a variety of allergies. Upon arrival, the office was clean and comfortable. The receptionist was welcoming and the wait was short. Once we went into the room for the evaluation we were blown away by the warmth and attention received by Dr Patel both toward us and especially our son. He thoroughly explained the diagnosis and thoughtfully answered all of our concerns and questions. I would absolutely recommend Dr Patel and he will remain our doctor for any allergy concerns moving forward. Thank you Dr Patel. You are a true professional.

I cannot say enough wonderful things about Dr. Patel and Dr. Shah! I have been a patient for Dr…read more Patel's for 25 years!! They listen, they care, and take the best care of their patients! The office staff is wonderful, especially Ally! If you are in need and of an asthma or allergy specialist, this is the place!! I'm an RN, and I know good and bad doctors - Dr. Patel and Dr. Shah are the BEST!!!

Very unprofessional people in the office and insensitive Doctor. They make us wait for an hour or…read morean hour and a half every time we have an appointment. I expressed my frustration last time and Dr. Worrel said that EENT are hard to come by but the office was not busy every time we come. They gave us an appointment for today March 27. When we came the office manager said they cancelled our appointment without letting us know because of our sentiment last time. My mother is a handicap so hard to prepare her for the appointment only to be told they cancelled us without prior notice. I'm filing a complain to the Medical Board of California for abuse/neglect of my 85 years old and handicap mother.

By far, one of the best ENT doctors I have ever encounter…read more He is compassionate, knowledgeable and cares about his patients. I highly recommend Dr. Worrell