I made an appointment to have my fireplace serviced. Arrived on time and after 30 minutes said my…read morefireplace was ready to go. I paid them. Didn't use the fireplace until 3 days later and the blower did not work. I have called and left messages 4 times in the last 2 weeks and no response. They obviously don't stand behind their work.

Replaced logs for ventless in two fireplaces (main house and casita), plus had Southern Utah…read moreFireplace replace (add) safety bits to outdoor kiva. Fireplaces working great - outdoor kiva too. Pleased with our purchase and with the customer service provided.

Before moving away from St. George, this was my number one service place for the old cast iron wood…read moreburning stove in the house I rented. It was constantly giving me problems and was pretty hard for me to figure out on my own. Luckily Tim came to my rescue and was able to get it running in no time! He then gave me detailed instructions on how to continue to use it with the promise if I ever needed guidance to just call and Jane at the office and she could answer or help me troubleshoot the problem. They were so kind and helpful. I would absolutely recommend them to anyone when it comes to anything involving fire ;) They are experts!

I have shopped other fireplaces stores here in town, and in my opinion Custom Fireplaces is the…read morebest. Over the years in investing in building houses, l will always use Custom Fireplaces because of their quality, price,service, and if there is an issue they stand behind their products and make it right. l love their new show room.

A week ago, we took delivery of a truckload of drywall. We have purchased from Pacific Supply…read morebefore. Luckily the two delivery guys were Matt and Ty. Matt and Ty, aside from being very friendly and courteous, are totally into safety. Being professionals, they know what a crane loaded with drywall can do to you. They cordoned off the entire site so as to prevent passerby's from entering, they also got me to "stay back" as they unloaded a large order. They used a dolly made for this purpose to distribute each specific drywall size in the correct quantity and room as per our instructions. I wish to acknowledge these two guys for the hard work they do but especially for professionalism they show when at a customer's site. Thank you Matt and Ty. Santiago

I am married to a brick mason. We work in Salt Lake. We've done masonry for 20+ years. We have…read moreNEVER been treated as poorly as we were at this company. We went to St. George to do a job, for a family member and decided to purchase materials in St. George, instead of hauling them from Salt Lake. BIG MISTAKE! Unfortunately, in the town of beautiful St. George there aren't many options for construction supplies. So, perhaps if you have NO OTHER OPTION, you might have to use this company. For this reason, we feel we should share our experience. So you, as an educated customer, can make sure you follow behind the people working here and make sure they do their job right. So, you don't get screwed. 1- This company makes you purchase corners and flats in separate packages. Not that unusual. But what makes it frustrating is they make you buy a certain square footage or linear footage of each. So, for example...you HAVE to buy 8 linear feet of corners, regardless of how much you need. And you HAVE to buy 110 square feet of flats, even if you only need 50 square feet. So, you are paying MORE for material than you really need. And, it's overpriced material at that. 2- They loaded the WRONG flats onto our truck. Period. We didn't notice that the flats were wrong until halfway through the fireplace we were doing, and the corners and flats were different colors...which wasn't apparent until after they were on the wall. 3- When we went back to return the WRONG stone that THEY loaded on our truck, we were treated like idiots. "Oh, you didn't check your material to make sure it was right." Excuse me? Sure, you can place some blame on us, but ultimately, it was THEIR fault they loaded our truck with the wrong material to begin with! Why would we ever suspect it was wrong? We have NEVER had this happen in all our years of masonry. Never. We were inconveniencing them, they offered no compensation for their mistake, not even an apology. Luckily, they did return the wrong stone, and gave us the proper stone. But, it was not done without huge amounts of trouble and attitude. Our point is not to get some forklift driver in trouble. Mistakes happen, we understand that. Our problem is, this company has NO customer service skills. The customer is never right, and we're all idiots. I suspect that this attitude stems from the fact that, if you want certain stone, and they are the only one's in town who have it, you'll just have to deal with getting treated like garbage. What choice do you have? Well, if you have another option...even if you have to drive to Cedar, Vegas, or Salt Lake...you should do it. Shame on them for running a business this way. And if you do decide to use them, make sure you do THEIR job for them and double check your materials (that THEY loaded) BEFORE you leave the premises.

Ryan from Getter Done just left after 4 hours of working in my backyard planting some bushes and…read morerunning drip irrigation lines to them. He had to deal with working on a slope for half the project and dealing with a lot of rocks and gravel. He also sprayed the slope for weeds. He arrived early (big thumbs up) and I told him my budget (not much) and what I needed done. Well, my backyard now has several new plants and drip lines and everything looks great. I told Ryan that when I get some more money saved up I'll be contacting him again for more work. I have a long list of things that need getting done. One of the things I liked about Ryan is that if he doesn't know about something he can draw upon his friends who work in various fields, like today he got advice on which emitters to use for the particular plants I had put in and he managed to get me a deal on some of the supplies. As they say, the best advertising is word of mouth, and I recommend that if you need a handyman you give Ryan a call first. (Even around the holidays!)

I am so lucky to have Ryan at Getter Done, he has completed a couple of projects for me the latest…read morebeing the installation of two dog doors. He is always on time and his price is fair. I will keep him in my address book for anything I may need and will be more than happy to recommend him to anyone. Thank you Ryan.

The pictured stonework was a partial repair of stones that had come loose in from the tile bench in…read moreour master shower. There were about 8 stones that had come loose. This photo is of the finished repair. This was a small repair but because it was custom décor in our shower we needed someone to do the repair who could replicate the pattern before the stones had come loose. Terry from A Jackson Masonry did a perfect job. He was so meticulous and conscientious in making sure the repair was done in the very best manner possible. He did the work in about 5 hours over 2 days. After completing the work on day 1 he came back on day 2 to touch up the joint work and make the job look perfect. On day 2 he was even going to remove the original joint material he used and replace it with a different material because he was concerned that it wasn't as good a material as he thought it should be. We ended up deciding on the original material rather than have him redo that part of the job. That is the level of integrity that Terry has in making sure his work is the best it can possibly be. We recommend A Jackson Masonry and thank Aaron for sending Terry to do this job for us.

A-Jackson Masonry did a wonderful repair job on a block wall…read moreand repairs to damaged brick and stucco. Communication, timelines, and workmanship was excellent. I would use them again if needed and recommend. Carol