I am so thrilled with my experience ordering online from Arielle Shoshana! They shipped my perfume…read morewithin hours, they included all the samples I requested, even the backup one I mentioned just in case any of my first 3 were out of stock, that was so kind of them to give me an extra! There was no issue fulfilling my order even though my shipping address is different than my billing address which has been an issue with another frag boutique that automatically cancels orders like that. Regarding that other boutique, I had a great experience in person when visiting Portland, but I had issues with my online order going through and once I got that worked out they didn't include the samples that were promised. So the next time I was ready to order a niche perfume I had sampled at that shop, I found it at Ariel Shoshana's website and ordered from there and so glad I did! I have a new favorite niche fragrance shop! I will absolutely be ordering more in the future and perfume collectors purchases can really add up! If you are a business owner, be like Arielle Shoshana, don't be like the one in Portland when it comes to your online order fulfillment!

This is strictly for my online experience as I have yet to have the privilege of visiting the…read morephysical store. I was on the hunt for an illusive fragrance, and when I emailed customer service for help they QUICKLY solved my olfactory emergency! (No literally they answered the email within minutes of me sending it and on a Saturday no less) So I've had people try to match this fragrance for me in person and sight unseen (or scent unsniffed) the staff here got closer than anyone else ever had!! I couldn't believe it! I also love how if you order online, you get samples of your fragrances so you dont have to open the bottom and compromise your return, in the event you are dissatisfied. Anyway I've sinced ordered numerous times and have always been beyond thrilled!!

Fantastic family owned business in the DMV who cater nationwide to fragrance enthusiasts. Amazing…read moreselection and fantastic customer service.

I discovered Parfums de France /PerfumedeFrance.com in early 2025 and I have placed several orders…read morefor their decants in the past year. They are fantastic on shipping times and they carry authentic niche perfumes that may be difficult to find elsewhere. I've also noted that they usually have things in stock, even when other places don't: case in point Loumari's Porthole, which I will discuss later. First, I want to discuss their customer service. I placed my first order with four decants; one was a 5ml of Valaya Exclusif, the rest were 2mls. However, when they arrived, I didn't notice that they were all 2mls. It took months before I started cataloging my perfumes on a spreadsheet, and only then did I realize that I had been sent a 2m instead of a 5ml. I emailed PdF explaining what had happened including pictures of my order and what the sent. I asked if they could send me a bottle with the additional 3 mls that I was missing. Instead, they apologized and said they would send an additional 5ml, rather than the missing 3ml; meaning I ended up with 7 mls instead of my original order of 5 mls. This interaction made me appreciate and respect the company because they own up to their mistakes and take care of their customers. One of my next orders included a decant of Vanilla Powder Extrait. However, when it arrived, the printed label just said Vanilla Powder. I had previously ordered Vanilla Powder EDP, but it was also just labeled Vanilla Powder. So, I was unsure if I had been sent a second EDP in this order, or whether I was sent the Extrait I had actually ordered. I emailed customer service and they confirmed that I had been sent the Extrait even though the label didn't specify. So, I manually wrote Extrait on the label to prevent confusion with my other EDP sample. Their labels are literally my only gripe. I wish that they included more than just the perfume name--eg. Including Extrait/EDP/EDT would prevent confusion; having the brand, the decant size, and the date of the decant would also be great. But these are all things I can 'fix' manually by just writing them on the label. I've also had to manually write over some of the perfume names because they fade on the newer white labels. The old clear labels haven't fade. I manually written over them and then taped over that to seal them. After the above orders, I read that they have FREE brand samples, separate from their in-house hand decants, which cost $. So, I emailed them asking about the free samples, and about a promo code I had received from their marketing email. They didn't respond right away, which is very unlike them, so I emailed again the following week. I received a response apologizing as they had been very busy (I believe it was Valentines orders), and they explained that some brands don't allow higher discount codes, but they provided some other codes to try, and they provided their phone number and told me to text them directly when I place my full bottle order and they would add some free samples to my order. I had Loumari Porthole in my cart, but delayed ordering it because I wanted to make sure I didn't want to add anything else to my order before I placed it. Of course, when I went back to my cart to order it a week or so later, it was listed out of stock but available for pre-order. I checked several other websites, and no one had it in stock. This is something I've noticed about PdF, which other sellers don't do. They will tell you when something is unavailable (truly out of stock) vs currently not in stock but available for pre-order from their next shipment. AND they often have things in stock that others don't. Instead of preordering, I decided to check the website every now and again, and the day it came back in stock I ordered it with a 15% off code. I then text the number the customer service person gave me, and they replied immediately --even though it was Mother's Day weekend--and said would add some samples to it for me. WELL....I got my order today and along with with FB, and a 5ml decant I purchased to carry in my purse, it arrived with 7 free brand samples! These aren't just your normal run of the mill samples, they are expensive niche perfume samples (from the brands; not decants) including: Roja - Isola Snow (Parfum) Xerjoff - Torino24 (EDP) Vilhelm Parfumerie - Mango Skin (EDP) Fugazzi- Angel Dust (extrait) Matiere Premier - Vanilla Powder (Extrait) Matiere Premier - Crystal Saffron (Extrait) Essential Parfums - Bois Imperial (Extrait) Honestly, I couldn't be happier. I love this company. Yes there are other stores out there (Lucky Scent/Scent Bar; Twisted Lily; etc), but I adore Parfums de France above all others because of their customer service, attention to detail, glass (usually metal topped) spray decant bottles, non gouged prices, frequent discount codes AND FREE fast shipping (their order total for FREE shipping is lower than any of the other stores I mentioned). If you haven't tried them, please do!

Beautiful perfumes, sold by knowledgeable and helpful staff…read more A bit expensive but the scents last and maintain their characteristics throughout the day.

I was in need of Oud perfumes. I went to Arabian Oud and had…read morea great experience. Zena(I hope I spelled her name right) the sales person was amazing. She was professional, helpful and very personable. She was knowledgeable of all the products and was able to help us make our choices easier. I will go back again very soon and plan to take people with me to share the experience.

Such a wonderful experience. Very safe and clean. Many great stores and perfect for the holidays,…read morebut also for all year round. Definitely a place to enjoy a great afternoon or evening. Definitely come hungry as there are many great food, ice-cream a

Reminds me of MacArthur Mall in Norfolk, VA. Good mix of retail, clothing/shoe shops, jewelry…read morestores, pop up carts/counters, and food places. My one critique as a visitor on a mission is the food spots are not centrally located like most malls. All in all, a safe / clean place to eat and shop with plenty of parking.

I'm an online shopper, I avoid going to the mall especially on weekends and holidays. But when I…read moreneed some me time and a much needed retail therapy I go to Nordstrom Rack. This location is less than a mile from my house, very convenient and has plenty of parking available even on weekends. Even though this is not my fav Nordstrom Rack, (San Marcos, Ca. location has better shoe selection) I found my best deals here by far. Im super petite and tiny everywhere. I wear either a size 00, 0, XXS or XS depending on brand and fit in a size 4 or 4.5 shoes. Being tiny, it's hard to shop for clothes that fits me perfect outside of kids section. I find that I either pay full retail price or get really lucky with highly discounted odd size shoes or clothing regardless of the store I go to. So when I need a wardrobe update, I'll spend hours at NR and comb through the racks carefully if I want to find really high end brand name pieces for super low prices. Last time I went looking for a dress to wear to my brothers wedding in July, I found a super pretty floral dress for NOTHING!!! Original price was 172 on sale for 20 and I had a 40 dollar note sitting in my rewards account, so I paid zero for it... score!!! I've also gotten a blouse for a penny lol... say wha??? How is that even possible? Best deals to date: - Stuart Weiztman riding boots: paid 10.00 original price was 410.00 - Stuart Weiztman kitten heels suepump: paid 17.00 original price 199.00 - Ted Baker pink cocktail dress: 99.72 original price 1695.00 Above are just my fav buys, I've gotten really awesome finds and some of my fav treasured pieces at this store. Brands I love that I often find in this location are Stella McCarthy, SW Nudistsong (I have 4 pairs of different colors), Theory, Ted Baker, Bailey 44, lots and lots of Splendid, Via Spiga, Reformation and Badgley and Mischka shoes. Go in the morning during a weekday when everything is put away neatly. It's easier to comb through the racks when all's in order.

Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

I've been getting my brows done with Sarah at the benefit brow bar for years and she is incredible…read more I refuse to go anywhere else

I'm writing this review from my car that is currently parked in front of the store, that's how…read moreserious this is for me. I walked into the store today looking to purchase a few make-up staters for my partner. I walked expecting a greeting, didn't get one, strike 1. Strike 2 came when I made eye contact with an employee and she immediately looked away WITHOUT acknowledging me. The third and final strike came when I went to the makeup section looking around, and an employee walked near the section, but still didn't acknowledge or recognize my presence. A simple, "Hi, Did you need any help?" would suffice. Immediately afterwards, I left. It's very apparent that this location doesn't believe in customer service or basic human interaction for that matter. I'll steer clear and spend my money elsewhere.

I have visited this business twice in the past several months every time I'm there the staff is…read morevery helpful and knowledgeable. It is a small business, but they are great. They provide a ton of information. They don't mind answering all my many many questions. It's easy to find the location is fairly convenient and I usually park right in front of the store I have also ordered from this business online. The shipping was quick and efficient and I got it within a few days. Sign up for their emails, they provide. They send tons of deals and specials. The deals are great and many times the specials include in-house and online order The last e-mail was for a their chocolate bars and they gave an infused hot chocolate recipe, it was yummy . I'm a little disappointed. I haven't taken advantage of the email specials more. I look forward to going there again. Everyone should give it a try.

Can't get anyone to answer me. I get ignored when I try to email Jae and no one will return my…read morecalls. Product is good if you can get anyone to answer you.

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

My fiancé' bought me a pair of sandals today and was given a raggedy pre-used shopping bag and…read morebusted shoe box by the Sales Associate upon purchase! Of course, he didn't think it's a big deal! However, for the amount of money he spent everything should've been fresh and new --shopping bag and shoe box! Will be back to get a new shopping bag and shoe box or the sandals will be returned.

The manager Tia and staff at this location is rude and unprofessional. I have contacted the A&F…read morebusiness manager about this. I am a loyal rewards member and I really love A&F but having a difficult manager and staff is not acceptable. I highly recommend that the manager and staff should take a customer service training or DON'T work in a retail business environment.

It's one thing to make a customer wait in line, it's entirely rude and poor customer service to…read morehave a customer wait for 7 minutes without notification that there will be a delay. Apparently, today's show down was because they were having a technological malfunction with the cash register. After waiting almost 10 minutes (I began to wonder if I was invisible since the three employees that were behind the check out area acted like I wasn't there) I asked how much longer this would take asks if they could manually process a return. The response, it would take a while and no,, they don't manually do returns. The whole return priced took just under 30 minutes. Wouldn't have been so bad if they acknowledged the time direct waiting or even had the courtesy to say thank you for waiting. How about some training on how to manage waiting customers when there's a problem? Now, I see why this location has such a poor yelp rating. I came in at 8:34 pm, still waiting at 8:49 to make a return, on a Wednesday night. Finally, return processed at 9:01.

I am an Indian bride and I worked with Mohar by Ekaa Couture to custom design and make all of my…read morebridal outfits. Each of my bridal lehengas was gorgeous, unique, and made with extremely high quality. The owner worked with me patiently over several sessions to finalize my outfits order. She made many of the design suggestions, including colors, blouse styles, and embroidery. My bridal outfits were delivered with plenty of time to spare and were made nearly perfectly to my measurements upon first trial. Only minor alterations were needed, all of which the Mohar team took care of quickly and seamlessly. In addition to my bridal outfits, Mohar by Ekaa Couture also made matching outfits for the groom (my now husband). He is still receiving compliments on one of his outfits months later! We looked well coordinated and it was so easy to have our outfits made to match from the same designer. Lastly, I also had my matching bridesmaids' lehengas custom-made from Mohar by EC, based off measurements that my bridesmaids took themselves; the outfits turned out beautifully. From off-the-rack options to the most custom, heavy outfits, Mohar by Ekaa Couture is the place to go. The design process was easy and the results were stunning. I couldn't be more grateful for how everything turned out for my big day and weekend. I look forward to continuing to work with Mohar by EC for all of my future outfit needs!

I went to Mohar today for the first time and I'm so glad I did! I was greeted as soon as I walked…read morein and Ms. Mohar was so helpful in finding the perfect Diwali outfit for me! I'm a plus size girl so I'm always conscious of my body, especially when buying Indian outfits. Ms. Mohar made me feel comfortable and showed me all the various sizes she had and made sure I found the perfect fit. She also agreed to alter for me as needed. She was so patient and so nice and for that I'm so grateful! I drove 45 mins to go here and it was totally worth it! I'm always looking for beautiful Indian outfits, and she had a great collection, so I will definitely be back! Thank you again, Ms. Mohar, for your outstanding customer service and for helping me find a gorgeous outfit!