Our stove died and the necessary part was no longer available. We tried all the bigger online…read moreretailers, and even a couple of local ones. (We like to buy locally if we can!) None of them had what we wanted in stock, a basic Whirlpool stove. Even if they could order it, we were looking at a couple of weeks minimum before delivery. We needed the stove within 6 days so the special 70th birthday party could happen! Our appliance repair man suggested Brown's, so we called them. They had the model in stock and were able to deliver it in 5 days! They gave us a very good price on the stove and the delivery. The truck came when promised, the men installed our new stove and took away the old one. They did everything smoothly, no scratches anywhere, took away all the garbage, even the stickers. They were very friendly and professional. I would recommend them for any type of appliance.

After 30-some-odd years the mustard-yellow, wire-shelved fridge in the family cottage was ready to…read moreretire. But the Lakes region isn't the kind of place where you can run over to Sears or Home Depot, pick out an appliance for delivery, and be done with it. We were struggling with how to replace that 1970s behemoth as we strolled around Port Carling when at the top of the hill rose Brown's Appliances. Brown's is a throwback to the small town Maytag store, family-owned and operated. Our sales associate, Jennifer, was extremely helpful throughout the entire process of selecting the refrigerators (we decided to replace the defunct mini-fridge in the bunkie as well), having the old ones hauled away, and installing the new. We appreciated her constant communication, particularly on the morning of delivery when it turned out the model of fridge we'd selected was only available in black in their warehouse. Jennifer assured us she was sending out a comparable model in white. In a typically American fashion, I suppose, we suspected a bait-and-switch, Googled the subbed-in model, and discovered its retail price was actually about $100 more than the one we'd originally selected. Brown's honesty and willingness to make up for their error really impressed us. We were equally impressed by the two burly men (one of whom was Jennifer's brother) who came and took the old refrigerators out *without* a dolly or hand truck. It couldn't have been easier, more pleasant, or any cheaper to have replaced a massive appliance in a part of Canada where even gas stations are few and far between. And we couldn't be happier with our gleaming, brand spankin' new beauty.

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

Worst Customer Service I've seen yet. A service appointment was booked and the service person never…read moreshowed up or even had the courtesy to call. I had to call again to listen to a barrage of BS excuses, an appointment was rebooked and again nobody showed up and again no call. My next call is to Maytag to advise them to re-think their relationship with this useless company.

I booked a service call for my washer through Whirlpool (warranty). I was given an 8-4 window for…read moreyesterday. The job was allocated to Highland Appliances. No on called or showed up. No answer on the phone either. I called Whirlpool and they rebooked two days later with the same ridiculous 8 hr window. I called Highland this AM to find out what happened. They claim to have never received a work order and then informed me they would not do the follow up either as they don't do boat access (in a part of the world with about the highest density of lakes and cottages). Just plain rude and ridiculous do not use this company.

Bob's Appliance Service delivers excellent customer service. Bob is honest, knowledgable, and…read morethorough. He does whatever he can to repair your appliance issue at the best possible price. Plus, he shows up at the time/date he said he would, and in my experience, that makes this company a standout service provider. I would not hesitate to recommend Bob's Appliance Service to anyone looking for reliable appliance repair.

My washing machine broke, which is never a good thing. it always means $$ I called to schedule a…read morevisit with technician. HE arrived in a timely manner, quickly accessed the issue and in less than a week, part was ordered, arrived and installed. Any delays had to do not with service, but with supply chain issues. I couldn't be happier with the service I received. I would definitely recommend Deanna, Arron for any appliance fixes in the area. They are wonderful and personable to deal with. thank you nathalie

From the owner: In Home Appliance Repair in Lindsay and The City of Kawartha Lakes. Washer, Dryer, Fridge, Oven and…read moreDishwasher Repairs.

The Best in Brampton! reasonable pricing and Punctuality! always available for help even after…read morepaying off.

They did an amazing job!! I scheduled online and a few minutes later got a call to confirm some…read moredetails and was able to get an appointment same day. They were actually a bit early which is a nice surprise from dealing with other companies. In and out in 30 minutes and dishwasher is up and running again!! Absolutely will use them again

Had a problem with my gas stove, they booked a repairman to come in two days. He was there on time,…read morewas knowledgeable, pleasant, very efficient, and explained everything about how it worked. Very happy with my experience!

From the owner: Bowen's Appliance Repair Service has been providing Peterborough and area with top quality in home…read moreservice for over 25 years. For the "do it yourself " customers our parts department carries a full line of refrigerator water filters, range elements and most other commonly used parts for all your household appliances. Bring in your element and we will test it free of charge

Terrible warranty service. We have been waiting for some kind of service since the middle of…read moreNovember in regards to our dishwasher. If I had not initiated calls to both service department and the warranty company I would have heard nothing. I keep getting the same message that they are waiting to hear from Whirlpool. It is now January 10 and I haven't heard anything since before Christmas. They are aware that I have no dishwasher but I guess they don't care.

Bought my 3rd appliance from this business, it will be the last. No issues until this last one…read more This time we bought an in-stock gas range and ordered/paid for an extra grate for the stove top. They said they would order it, they did not. I called back to inquire, no response, called again, no response. Called again, received some promises of delivery, no delivery. Called again, got a promise, no delivery. Left an escalation message for the general manager - no response. Covid for sure can impact availability from the manufacturers - I get that. There's absolutely no excuse for ignoring your customer. Do that and they become your former customer.