Our stove died and the necessary part was no longer available. We tried all the bigger online…read moreretailers, and even a couple of local ones. (We like to buy locally if we can!) None of them had what we wanted in stock, a basic Whirlpool stove. Even if they could order it, we were looking at a couple of weeks minimum before delivery. We needed the stove within 6 days so the special 70th birthday party could happen! Our appliance repair man suggested Brown's, so we called them. They had the model in stock and were able to deliver it in 5 days! They gave us a very good price on the stove and the delivery. The truck came when promised, the men installed our new stove and took away the old one. They did everything smoothly, no scratches anywhere, took away all the garbage, even the stickers. They were very friendly and professional. I would recommend them for any type of appliance.

After 30-some-odd years the mustard-yellow, wire-shelved fridge in the family cottage was ready to…read moreretire. But the Lakes region isn't the kind of place where you can run over to Sears or Home Depot, pick out an appliance for delivery, and be done with it. We were struggling with how to replace that 1970s behemoth as we strolled around Port Carling when at the top of the hill rose Brown's Appliances. Brown's is a throwback to the small town Maytag store, family-owned and operated. Our sales associate, Jennifer, was extremely helpful throughout the entire process of selecting the refrigerators (we decided to replace the defunct mini-fridge in the bunkie as well), having the old ones hauled away, and installing the new. We appreciated her constant communication, particularly on the morning of delivery when it turned out the model of fridge we'd selected was only available in black in their warehouse. Jennifer assured us she was sending out a comparable model in white. In a typically American fashion, I suppose, we suspected a bait-and-switch, Googled the subbed-in model, and discovered its retail price was actually about $100 more than the one we'd originally selected. Brown's honesty and willingness to make up for their error really impressed us. We were equally impressed by the two burly men (one of whom was Jennifer's brother) who came and took the old refrigerators out *without* a dolly or hand truck. It couldn't have been easier, more pleasant, or any cheaper to have replaced a massive appliance in a part of Canada where even gas stations are few and far between. And we couldn't be happier with our gleaming, brand spankin' new beauty.

Awesome experience…read more We needed to replace our ovens and dishwashers at the cottage. They were "vintage" and ready for retirement. The measurements on the ovens were unusual so I needed to take extra care to make sure they would fit. I shopped around with the usual suspects and Sears, Costco, and the Brick. I was really having a tough time getting someone to answer a few simple questions. I had almost forgotten about Bodley's--and they are only three miles away! I called Bodley's to ask some questions. I outlined what I needed. Cheri gave me really good guidance on the appliances and the fit. She directed me to a few different websites where I could look at the models, and then she took my questions and went to the manufacturer. She even went to the extra step to guide me on picking a different, less expensive dishwasher, that in her opinion was a better value--and a much better match on the outside. At this point I expected to pay quite a bit more than I would have paid at Sears or the Brick. What's so cool is that I didn't. The pricing that Cheri quoted was as good as I could get elsewhere. What's more, delivery to my house was free. We did the entire transaction over the phone and email. Today the delivery team showed up right on time. They shoveled the snow of the stairs so their hand truck wouldn't carry any snow into the house. The took steps to protect the floors and offered to carry everything away. What a great experience. They are a local family-owned company. They have been in business for as long as I can remember. I couldn't ask for anything more. They have earned my business and my loyalty for any future appliance or furniture purchases.

Bohdan from Appliance Wizards did an amazing job. Arrived on time and fixed my dryer. I thought I…read morewould have to buy a new one. He gave me a flat rate to fix it and lived up to his promise. Ha also helped me clean out the vent at no extra charge. Highly recommend him.

From the owner: For over a decade, we have been providing top-notch home appliance repair services. Our experienced…read moretechnicians are dedicated to solving your appliance issues promptly and effectively. We pride ourselves on professionalism and customer satisfaction.

Worst Customer Service I've seen yet. A service appointment was booked and the service person never…read moreshowed up or even had the courtesy to call. I had to call again to listen to a barrage of BS excuses, an appointment was rebooked and again nobody showed up and again no call. My next call is to Maytag to advise them to re-think their relationship with this useless company.

I booked a service call for my washer through Whirlpool (warranty). I was given an 8-4 window for…read moreyesterday. The job was allocated to Highland Appliances. No on called or showed up. No answer on the phone either. I called Whirlpool and they rebooked two days later with the same ridiculous 8 hr window. I called Highland this AM to find out what happened. They claim to have never received a work order and then informed me they would not do the follow up either as they don't do boat access (in a part of the world with about the highest density of lakes and cottages). Just plain rude and ridiculous do not use this company.

We had our air conditioner repaired the same day that we called! He was professional and a hard…read moreworker! Not to mention he came at 9:30 during the evening because he was busy the next few days and wanted to make sure he helped us! An outstanding guy! We would recommend him for sure five star service

I purchased an appliance package through my builder and had to go to TA appliance to see my package…read moreand sign off for it. Derek is amazing. Super friendly and professional - he had everything ready so we didnt waste time. He showed us our appliances and held our paperwork while we had to deal with a hiccup about the appliances on the builders end (they sold us something that was technically more upgraded than what we were supposed to get) Once confirmed the upgraded appliances were OK to go , Derek had the order processed and with our closing date arriving soon hes always 1 step ahead and is always in contact about delivery and installation. I will only get my appliances from Derek now at TA.

Dave came out to our cottage, spent a few minutes looking at our broken stove and told me he needed…read moreto order a part. He asked for a deposit and he left. I never heard from him again. I called about 15 times in the following weeks and got no reply to my queries of the part delivery and consequent repair. Do NOT use this service!

Came to our house back in September to fix my mothers dryer wanted a e transfer deposit up front…read morewas charged for a $100 house call for him to take apart the machine and put it back together and while he was doing that wouldn't let my mother see what he was doing in the process and then wanted $447 on top of the $100 for the part and couldn't give a time a time frame to when the part would come or be fixed also couldn't supply a business card or even a receipt copy for the $100 dollars to look at the machine I said to my mom he not legit and we moved else were so don't use this service

We were so pleased with the whole process of buying new washer and dryer. Larry was so great in…read morehelping us with the type of washer we needed, There was no pushing to buy something we didn't want. What a lovely change from being hounded by salesmen in the bigger stores as soon as you walked in the door. We purchased our new appliances on Tuesday and by Thursday morning they were installed and the old appliances taken away. If we need any further appliances we will not hesitate to returning to Larry's for the excellent service.

My dishwasher broke down on New Years Day. Larry was very personable on the phone when I called on…read moreSunday. I told him I would researched the Make and Model and promptly on Monday morning Larry called me back. I placed the order for my new Whirlpool Dishwasher. Larry gave me a very competitive price less the Environmental rebate, however the ETA was January 23 from Whirlpool. On Friday January 8 Larry called and said the Model I ordered arrived and he could install on Monday January 11. Great Service. Larry's Appliances is the REAL DEAL!!!! I WOULD RECOMMEND LARRY'S APPLIANCES TO EVERYONE.

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.