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DLK Construction

5.0 (1 review)

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16 years ago

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Angeles Landscape - Our company's knowledge and experience speaks for itself

Angeles Landscape

(16 reviews)

Great team who came out and did a lot of extra work for a very reasonable price. Professional and…read moretidy.

I needed to get some weeding, trimming, moving of rocks/pebbles, and mulch (with fabric) done for…read moreboth the front and back yard. I've gotten 3 different estimates and Angeles Landscaping was definitely a fair estimate when compared to the others. We had one give us an estimate of $3,200, one said $1,500, and Angeles asked for $1,800 so we were happy to pay that amount given the faith we had in his work. When Daniel came over, he asked the right questions and thought of things I didn't think about. He asked how far we wanted the mulch to go for the edges, what we wanted trimmed, how high we wanted to mulch to be (we went with 2.5 inches), and he made sure to let us know he wasn't just going to cover things in mulch, but he was going to remove the moss, weeds, and everything before to do it correctly. We got the estimate on Thursday and Daniel and his team (2 other people) were able to come by on Saturday morning. They started at 8am and were finished around 3pm (so around 8 hours of work). When he was finished he even hung around patiently, asked if I had any questions, and was surprised I didn't have any. I was very confident when meeting him that he would do a good job. I didn't feel like I had to micromanage him to do a good job, and I was correct in thinking that. Overall, I definitely recommend Angeles Landscaping for landscaping needs. The price is fair, they work hard and are very thorough with their estimate. Thanks for the good work!

Bl Landscapes - Complete new landscape

Bl Landscapes

(3 reviews)

The Whidbey community consistently praised BL Landscapes as the "best in town," which led me to…read morereach out to Brian via Facebook Messenger on February 16th to inquire about a potential backyard project. He responded promptly, and within a few hours, we had scheduled an appointment for Friday, February 21st at 2:00 PM. On February 21st, my husband and I met with Brian to share our vision. He provided his professional insights and ideas and let us know he would follow up with a written bid. On the evening of February 23rd, we received the bid by email. We appreciated the quick turnaround and informed Brian that we were awaiting a few more bids before making a final decision. I also had a couple of follow-up questions, which he answered promptly: * How long will the project take?A project like this would typically take two weeks. * When can you start?I do not have an exact timeframe yet. Once we decide on materials and I place the orders, I can provide a start date. By March 18th, we decided to move forward with BL Landscapes. Brian shared links to various paver and retaining wall options, and on March 20th, I replied with our selections. On March 21st, we met Brian at Starbucks to provide a 50% deposit as requested. During this meeting, we asked if the project could be completed by Easter. Brian noted that he had a full schedule but some flexibility due to clients being away, indicating it might be possible, though he didn't commit to a definite yes or no. He also mentioned he would send additional wall suggestions over the weekend, despite us having already sent our choices the day before. On March 23rd, I emailed a few minor design changes, no response. By March 30th, still having received no follow-up regarding wall options, I emailed Brian again. He apologized, saying it had been a hectic weekend and that he would send the wall info "ASAP." No email arrived. On April 3rd, I followed up once more after noticing our deposit check had been cashed. I asked if that meant materials had been ordered, even though we hadn't yet received the promised follow-up. That evening, Brian replied stating that the funds were still on hold, but he intended to send material options over the weekend and apologized for the delay. Finally, on April 5th, he sent wall options, 2 weeks after he initially promised them. We responded immediately, confirming our choice and asked how long it would take to receive the materials. Brian replied, "I will contact my supplier Monday and get an answer for you." Monday came and went, again, no response. 11 days later, on April 16th, I followed up asking if materials had been ordered. I also expressed concerns about the project timeline and stated that if a May 1st start date was not feasible, we would prefer to cancel and receive a refund of our $13,000 deposit. No response. On April 21st, having gone over two weeks without communication, we sent an email requesting a full refund within 24 hours. Brian responded on April 22nd, citing illness as the reason for his lack of communication. He stated:"I understand that you are frustrated and looking to go in a different direction. I should've made it clearer during our initial discussions that we are booked out well over a year. I was willing to work your project in as fast as I could, but our schedule is not set in stone because we are 100% focused on quality..." He agreed to refund $10,000 immediately and the remaining $3,000 once he received a refund from the supplier, which he said would take "at least a few days." We were shocked by this response, as at no point were we informed that BL Landscapes was booked out a year in advance. Had this been made clear, we would not have moved forward with them. We responded and expressed our concerns. Brian delivered the $10,000 refund on April 25th. On May 2nd, 8 business days later, I followed up about the remaining $3,000 and requested proof of the refund transaction if there were further delays. Brian replied, stating that in 25 years, he had never had a client who was not 100% satisfied (of which is not true if you take a look on Yelp and Google reviews). He stated that manufacturer refunds take time (see April 21st for how long Brian said it would take) but promised to drop off the balance on Saturday, May 3rd. On May 4th, we received a message stating he was out of checks and would bring the refund on Monday, May 5th, which he did. If you've made it this far, thank you for taking the time to read our experience. I felt it was important to share this detailed timeline to help potential clients understand what they may encounter. While BL Landscapes has many glowing reviews, unfortunately, our experience did not align with them. Brian may categorize this as an "unfortunate miscommunication," but in truth, it was a lack of transparency and a failure to communicate effectively, two qualities that are critical when managing client relationships and running a business.

BL Landscapes was very responsive and did a great job. You can check out their work on Facebook as…read morewell.

DLK Construction - handyman - Updated May 2026

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