I made the fatal mistake of having my vehicle towed here twice .July 1-2023…read more They robbed me blind again .I wrecked my vehicle June 20-2023 hit a rock destroyed the drive shaft.I was inside the vehicle and have video footage from Dominoes where it happened.Geico insurance adjuster went out to inspect it at Proline Tuesday July 4-2023.Proline informed them that I was playing inside my vehicle like a dumbass teenager and Alan Wunderland deemed it wear and tear on the car and refused to pay Proline $1,400.00 to repair my vehicle.I paid $150.00 to get my vehicle out of Proline and Brandi the manager and rep refused to give it to the tow truck driver.They charged me $219.89 to release my vehicle. The estimated price was $65.00 Proline ripped me off $101.00 saying it was for labor!!!!What labor they had to estimate anyway they didn't do anything?????? I questioned Brandy today she said her guys had to get paid Ahh no her guys had to get paid to rip an elderly wheelchair bound lady and me on disability off ! Only thing they did was rob me blind.I told Brandy don't order the parts until I can see if I'll have the extra out of my disability check .She said ok .She charged me a $90.00 and additional $7.97 restock and supply fee .$219.78 later one month and approximately $280.00 worth of Lyft rides and my cat dying because I couldn't get him medical attention one month later we're still stranded Heat is brutal hitting at 3 digits .My 82 year old nearly died last week her temperature skyrocketed to 105.0 I was forced to call Ems .Long story short lessons learned-DO NOT EVER TAKE YOU'RE VEHICLES TO THIS ESTABLISHMENT-PROLINE Even if you're lucky enough to live to regret it It's a pure torture and hell on earth if time and money and dignity you'll never get back !A Lyft driver showed his ass 2 weeks ago charged us $20.00 plus the ride threatened our lives and left us stranded at Walmart.It's just not worth the hassle and heartache to trust Proline At the end of the day they're Pros alright Pros at ripping their honest trust worthy customers off blind

Thanks Keith it's great to have "Dealership service" for the workingman price. It is also great…read morehaving that communication through the whole process. Some places today make you sit in a room and rot for 8 hours. You did a wonderful job with the alignment of my front tires. The traction is better and so is my piece of mind. We will be bringing our other friends to you soon great job!

Busy place. Ordered 4 tires and they came in within a day. Waited for tires to be put on so make…read moresure your not in any rush. They also do inspections here which I would consider. Open on Saturday's which is a plus.

was there for over a hour came home tire still not fixed if I could give zero stars I would…read moreterrible service

First time customer. Great customer service and excellent product. Was in and out in under 40…read moreminutes with 2 new tires. Very honest people. Thought I also had an issue with a tire sensor, expecting to have one or more replaced. They checked and said, no , I didn't need that. They reset the computer and the indicator light went out. They could just as easily charged me for a sensor and I wouldn't have known. Very refreshing to know honest people still exist.

Great service. Very attentive, responsive, fair and honest. Will go back again. I called in a…read morepinch. I need help with a gas smell leak in my car and I couldn't figure out what it was so I went to Blacks to see if they could check it out. They did check it out and didn't charge me anything it was a great service and I was very happy and I did find out what it was so I was able to go get it fixed at the dealer

They installed a trailer hitch and wiring on my 2025 Chrysler Voyager. Totally professional and…read morequality work. They explained the installation and what they were going to do. It looks like a factory job. Beautiful and totally functional and 1/3rd of the dealership price. I couldn't ask for more or be more satisfied.

Couldn't be happier with recent work performed by the crew at Tarheel 4WD. Highest quality parts at…read morethe best possible price. Repairs and installation was done flawlessly. They take a lot of pride in what they do from start to finish and it shows. It's almost impossible to find the level of expertise and professionalism they provide. Well beyond 5 star service. Thanks!!

Amazing service, friendly, helpful & great warrenty protection benefits…read more Overall experience of getting a tire replaced under warrenty was excellent. While you should expect a small wait when you're coming in, they really work hard to keep it at a minimum. Plus I don't think I've ever come across a friendlier automotive staff! Highly recommend!

I have been getting my tires at this location for a couple of years. The staff here is amazing and…read morethey take great care of their customers! If you are anywhere the east Charlotte area and need tires, this is the place to come!

I absolutely love this place!! I never have to wait a long time to have anything done to my…read morevehicles and everyone there is so nice!! I would recommend Kluttz to everyone!! You won't be disappointed!!

A been faithful customer for about 20 years I really like…read moreDarryl and Joe and everybody but I had a bad experience a couple months ago crossroads tire store put on Michelin brand new tires I'm still struggling to pay for over $400 they come to me and while I was up there getting oil changed and tell me they can't let me leave without me signing the waiver because the tires are completely gone if they see the wiring on the tires they told me they weren't going to be held responsible if I got into a bad car crash this guy comes out of the blue and hands over $100 for two used tires that was everything but long story short I didn't need the tires they said crossroads told me unless I was doing burnouts or going 100 miles an hour doing burnouts Nascar style them tires would have lasted 580,000 miles and I only had the tires litterly 5 weeks so they got two brand new tires that I'm still struggling to pay $400 for a Crossroads tire store that's a shame cuz I thought they were good people that cared for their customers

I was getting one of my three vehicles serviced at this location. The service was fine, simple oil…read morechange, it was the atmosphere that was offensive. They had FOX TV on the TV in the waiting area. I won't call it news, as even Fox admitted in court that they provide entertainment, not news. It was obnoxious, and I asked the manager to change it to something else. He asked if I did not want the news on, and I expressed the fact above about it not being news. He accommodated and while doing so, commented that when he puts CNN on, he gets objections, and that he thinks they all are biased, and I told him that I could not agree more. Then unprompted, he said something to the effect of "one thing he completely believes in is the deportation of violent illegal aliens". Everyone is entitled to their own opinions, and he is not wrong for having a different opinion from mine, but I do think he is wrong, as a manager in a business that serves the public, to be espousing and promoting political views, in a proactive manner. I did engaged in the conversation, pointing out that the vast, overwhelming majority of illegal aliens are not that, and the current approach was reckless and heartless, and we both agreed that the entire processing of immigrants into the country needs an overhaul. We agreed that a large majority of immigrants are hardworking, not taking jobs away from American workers, and I thought this chapter would close. When I thought the conversation was over, he then made a point of reiterating that violent illegal aliens need to be dealt with harshly. I then told him I agreed, much like I think the violent offenders of Jan 6th should have been. He stopped cold in his tracks and just gave me a blank look. I asked him if he thought they all should have been pardoned, and without hesitation, he said yes, and defended it by saying the press manipulated the perception, and you see officers ushering people into the capital. I pointed out that people died that day, and were egregiously injured and property damaged, and his counter was "only one person died". I was flabbergasted by the raw look I was getting at his skewed perception that there was nothing done wrong on that day. At the same time, I was amazed at the double standard, that the media he claimed had blown it out of proportion, in fact had hoodwinked him into believing what he did, and he was none the wiser, even today. Thankfully the phone rang and another customer came in, and the conversation ended. So why do I tell this story, and why a one star review? I think it is offensive to have a business and its manager promoting and spewing a deranged and dangerous political view. I think it is inappropriate and offensive and I will not support a business that creates this type of atmosphere. I will take the service of my three vehicles to a different business. He is more than welcome to his opinion, no matter how ignorant or uninformed I might think it is, but I don't think it acceptable that, as a management representative for the company, that he be promoting his beliefs to the company's customer base. He is not speaking as an individual at that point, he is in a position of authority and speaking for the company. I am sure if you espouse the same beliefs that Firestone in Harrisburg does, then you might take issue with what I say here, and you are well within your rights to do so. Just like I am well within my rights to voice this opinion and take my business to a company that supports the ideals, standards, morals and ethics that I am more comfortable with.

Crooks !!!! Took my 20 year old car in for what was suppose…read moreto be just a safety inspection and told them that. Thirty minutes later they call me up and tell me that it didn't pass the emission test, so I try to explain that 20 year old cars don't require an emission inspection and they try to argue that it does. so I call NCDMV and get them to explain to staff that they do not require an emission inspection so they finally concede that so the proceed with a safety inspection and when they are finished they charge me a $10.00 window tinting fee..... for factory tinting...... that I have never been charged for before. Crooks !!!!! Never ever returning again! Just don't understand, treat me fair and I am a customer for life and will spread the word!

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.