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    Reviews With Photos

    Shaianne P.

    Didn't think I'd ever write a review for a DMV. But, I had no appointment on a Friday to get a Real ID in order for me to fly after that requirement in May. I was in and out within 30 minutes and I'd recommend getting there right when they "open." Online it says 8 AM but I got there at 7:30 AM and there was already a line and people coming in and out. Staff was prompt and pretty friendly. Even when I had a question, the answer was pretty solid. Moved pretty fast too! Make sure you fill out the application online to get a confirmation through email because it helped. I did it the night before.

    Rude, abusive & bulgar worker at the DMV in Otay Mesa
    Gissella A.

    I want to send out an alert to upper management and also to the community that this lady treats people especially older people really bad.I was a witness to her yelling at two older people making them feel dumb even talking profanity in Spanish taking advantage of her position. She's very aggressive.She is not a people person she needs another job!

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    8 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    6 years ago

    Trash got here at 8 am didn't leave until 3 pm all I came for was a duplicate drivers liscence. Very unprofessional

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    10 years ago

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    9 years ago

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    12 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    12 years ago

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    17 years ago

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    14 years ago

    The employees were extremely rude. I would not go to this DMV. Find another one, try to get things done online.

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    7 years ago

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    13 years ago

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    17 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    15 years ago

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    7 years ago

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    9 years ago

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    16 years ago

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    17 years ago

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    7 years ago

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    13 years ago

    By far.....best dmv in San Diego....you do have to drive allmost to the border...but your in and out in a flash

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    9 years ago

    We were helped by Cathrine, she was very friendly and helpful with all the questions we had. Thank you Cathrine!

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    Page 4 of 6

    DMV Reviews in Other Languages

    Ask the Community - DMV

    Is there a kiosk at this location?

    Yes, I saw one last time I was there in March

    How do i make an appointment? is there handicap parking? is san ysidro dmv better to go to than chula vista. I am unable to stand very long (20 min at most) also my sister is in a wheelchair and cannot use restrooms so we can not wait too long.

    Check the website to make the appointment. Online or call them 800-777-0133 Both locations have disabled parking. San Ysidro for some reason appears bigger and faster but honestly with an appointment either way it should go quickly. Appointments are… Read more

    View All 6 Questions

    Review Highlights - DMV

    But even then the line for non appointments did seem like it was going by fast.

    Mentioned in 6 reviews

    Read more highlights

    Verify this business for free

    People searched for Departments of Motor Vehicles 181 times last month within 5 miles of this business.

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    DMV - July 11, 2024

    DMV

    2.6(532 reviews)
    15.1 mi

    The employee working at Window 12 was the only bright spot in an otherwise frustrating experience…read more I came in with a complicated licensing issue during a statewide outage, and while most people would understandably be stressed, he stayed calm, professional, patient, knowledgeable, and genuinely helpful the entire time. He treated me with respect and actually seemed interested in solving the problem instead of making customers feel like a burden. The DMV needs more employees like him. Unfortunately, two of the women at the front counter acted like helping customers was personally offensive to them. I was snapped at just for approaching the counter and immediately met with hostility for no reason. If you hate dealing with the public that much, customer service probably isn't the right job. Being stressed is one thing; being rude and dismissive to people asking for help is another. Their behavior was honestly horrifying from my point of view, as someone who has also worked customer service her entire adult life. Window 12 is the only reason this office is getting 4 stars instead of 1. He carried the entire experience.

    First time coming in to the Normal st. location !…read more Huge shout out to Carlos!!!! The norm of DMV anxiety, did not exist in this location visit. Thank you Carlos for making this process so smooth, welcoming, and helpful. Your customer service was outstanding. Thank you thank you !!!

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    DMV
    DMV - July 11, 2024

    July 11, 2024

    DMV - Worker

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    Worker

    DMV - departmentsofmotorvehicles - Updated July 2026

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