Had my truck towed to DNS Auto. It was determined that a valve spring had broken and the valve had fallen into the cylinder and damaged the head, piston and cylinder wall. I opted to do a partial rebuild on the engine. Daniel told me he needed to be paid up front so he could order parts. I naively paid the full amount up front. From that point on things went downhill. What we agreed to... 1. Purchase an reman head for $1500 and install 2. Pull the engine, strip it to bare block, send to machine shop to be cleaned, bore damaged cylinder. Cost $300 3. Install new rod bearings and seals 4. Replace piston 5. Total cost $6700 What they did... 1. Purchased a USED head, not reman. Paid $800 for the used head. History on head is unknown. 2. Inspection of the block indicates was never pulled and never cleaned. Front-end components that would have been removed still caked with oil and dirt. 3. If it was not pulled then it was not sent to the machine shop to be bored. So what did they do? Anyone's guess. 4. Friday at closing time they call me and tell me the engine is running great but it isn't getting the boost it is supposed to. Tells me my turbo is probably going out. Suggests I limp it home to Oregon. When I suggest that the turbo was working just fine when it came in he gets defensive and says to me "always blame the mechanic". I started investigating the problem on my own. Turns out it was the fuel pressure sensor. They damaged the pins on the connector when reinstalling the fuel rail. So... New fuel pressure sensor: $600 plus hours of labor installing it. 5. Also on Friday the truck throwing a number of codes. I found two electrical connectors disconnected and one broken. I noted that there was a bracket hanging loose at the back of the block that had not been reattached. Most of the anchor points for wire harnesses so wire harnesses unsecured. 6. After replacing the fuel pressure sensor the truck seemed to be running ok so started for home. Started throwing a low fuel pressure code and went into limp mode. In California I put it in the shop. Found 4 of 6 fuel transfer tubes only hand tightened and leaking fuel. 7. 300 miles out of Springerville truck suddenly overheated. I found the coolant hose from the reservoir to the block was not clamped. The hose popped off and left me on the side of the road with no coolant. Shortly after overheating the water pump started leaking. Had to have it replaced. 8. The truck also has an exhaust leak. I put a wrench on the only exhaust manifold bolts I could reach and found them to be very loose. 9. Now the turbo and/or turbo actuator appears to have failed. Possibly caused by overheating when the coolant was dumped. These folks present up front as caring, compassionate and competent. Don't be fooled. As soon as they had my money I was met with stonewalling and attitude. When the head he ordered didn't show up on time I asked them to track it. They insisted they couldn't track it and "it would get here when it gets here!". When I persisted that there must be a phone number to call Daniel threatened to pull my truck out of the shop and stop work on it. I finally managed to track the package on my own. Found it on a dock in Phoenix. The freight company had failed for two days to put it on a truck up to Springerville. Went and got it myself. I tracked the head back to the seller to eBay which is how I know it is a used head, not a reman head. In CA the mechanic points out that all that caking on the front of the block would indicate that the work I paid for was not done. To date DNS has refused to give me a detailed receipt detailing costs of parts and labor. Unfortunately it doesn't appear that Arizona has any consumer protection laws regarding auto shops so there is little recourse. read more

We were camping at Big Lake and our Hydro booster unit for our brakes failed, the owner came up to our campground and went to work on it, he even returned when it needed adjustment, would highly recommend this company very honest and reliable. read more

We were camping at big lake when our fuel pump decided to go out, we called and spoke with Monica about getting it fixed. They were very helpful a quick. Had the truck in next morning and we were back to our camp that afternoon, Thank You guys very much. read more