I was camping in a fairly remote location on the Black River and the engine on my Jeep seized up…read more After getting help from another camper to get me to cell phone range and making a few calls, this place was the only one willing to come in to my location and tow me out. They responded right away and the driver did a great job! Not only did the driver's experience and abilities impress me in how he handled the tow from start to finish, (on a road others wouldn't attempt), he was a really nice guy! The rate was reasonable and even though I hope you'll never need a tow... I would highly recommend them if you do!

On Wednesday, March 13, 2019, we were hit with a big snow storm in the White Mountain area. Our…read moreFord Focus kept getting stuck. Road conditions were terrible. At times, nothing was visible because the wind kept blowing snow everywhere. Unfortunately, I made the decision to pull off to the side of the road and leave my vehicle there until the snow slows. DPS decides however, that I am parked in the middle of the road and has my vehicle towed. I understand that is a risk I took. I'm calling around to see where it was towed to and I phone this company. A nice man answers and is polite as he explains that yes, they did tow a vehicle from near the resort, he does not know what kind of vehicle, but could I phone back in about 15 minutes, there will be someone in to help me at that time. I phone back about 30 minutes later and am told yes, it is there, it will be $337.80 to get it out and $30 per day storage, bring a picture I.D. and proof of ownership. About 2 hours later, I phone again to get the exact amount due if I were to come in that morning, the lady rudely tells me "it is what I told you was due this morning" I apologize, explain that I am new to having anything towed, this is a stressful situation, I am not rich but I do want to make sure I have enough to get it out. "I do not know if you guys have already tacked on $30, I do not know if this includes tax, you do not have to be rude, I know I owe." She tells me, "ma'am, if you want me to be rude, I can be rude." About 20 minutes later, I am again at their mercy. We cannot find the title, so I want to know what they consider proof of ownership. They must have caller I.D. as it takes a while longer for someone to pick up and this time it is a different lady. She tells me a picture I.D. is all they need. I explain about the rudeness of the other lady and this lady just says, "I don't know anything about that". I tell her "I work in one of the businesses where you guys leave your cards and I have NEVER been rude to any of you when you drop off cards. I am always giving your cards to customers seeking roadside assistance. If this is your attitude please do not bring any more cards to my place of employment and know that the cards that are there now will be going in the trash." Her: "That's fine, just come pick up your vehicle." These people are RUDE, RUDE, and RUDE. If you can avoid them, AVOID THEM!!! $330 plus is not "chump change" and decent customer service should be included in the price.

Rez Auto is great! Today Benjamin Thomas Craig came to tow…read moreour van from a place neither AAA nor Mercedes Road Assistance could not. That's already cool. But much more: he fixed the problem on the spot. This kept us mobile and allowed us to continue our trip instead of being towed for 43 hours and spending 3 days (or more) in a motel. (Today is Friday and it would be lucky if our van would be fixed Monday)

I requested oil change options in the Show Low, AZ area. Yelp sent my request to a mobile service…read morevendor located in the Valley. They quoted me $500 due to the mileage. Walmart in Show Low took care of me for $50. Yelp appears to be way in over their heads when it comes to geographical referrals.

Our car broke down in Alpine on July 2nd & both Chris & Max went over & above to make sure we were…read moreback on the road before the holiday weekend was over! We would highly recommend this auto repair shop! Thank you thank you!

Max and his team at Springerville Automotive have taken care of my vehicular needs well. Today was…read moreno exception, even going above and beyond when I mistakenly, and admittedly, told Max I had different valve stem covers than they had put back on my new tires. He went looking for them when I realized they were on a different vehicle, but by then he'd found what I wanted anyway, and put them on my tires "for a smile", just to make my wrong right! WHO DOES THAT? Only Max, who just goes out of his way to do right by the customer! Thanks, Max. You are the best. Jean Snell

I really like Le Sueur Advance Automotive. They do excellent…read morework and the employees and the service are fantastic. I defenitely recommend them.

Was up in Greer on a hunting trip when the water pump on one of our trucks sprung a leak. We called…read morea couple shops in Eager/Springerville and these guys were able to have us bring the truck in right away, diagnosed the problem, and got the truck out in less than 3 hours. Not only that, but the cost was on point. Saved us a ton of hassle as we are from the Valley and we're about to be stranded.

Had my truck towed to DNS Auto. It was determined that a valve spring had broken and the valve had…read morefallen into the cylinder and damaged the head, piston and cylinder wall. I opted to do a partial rebuild on the engine. Daniel told me he needed to be paid up front so he could order parts. I naively paid the full amount up front. From that point on things went downhill. What we agreed to... 1. Purchase an reman head for $1500 and install 2. Pull the engine, strip it to bare block, send to machine shop to be cleaned, bore damaged cylinder. Cost $300 3. Install new rod bearings and seals 4. Replace piston 5. Total cost $6700 What they did... 1. Purchased a USED head, not reman. Paid $800 for the used head. History on head is unknown. 2. Inspection of the block indicates was never pulled and never cleaned. Front-end components that would have been removed still caked with oil and dirt. 3. If it was not pulled then it was not sent to the machine shop to be bored. So what did they do? Anyone's guess. 4. Friday at closing time they call me and tell me the engine is running great but it isn't getting the boost it is supposed to. Tells me my turbo is probably going out. Suggests I limp it home to Oregon. When I suggest that the turbo was working just fine when it came in he gets defensive and says to me "always blame the mechanic". I started investigating the problem on my own. Turns out it was the fuel pressure sensor. They damaged the pins on the connector when reinstalling the fuel rail. So... New fuel pressure sensor: $600 plus hours of labor installing it. 5. Also on Friday the truck throwing a number of codes. I found two electrical connectors disconnected and one broken. I noted that there was a bracket hanging loose at the back of the block that had not been reattached. Most of the anchor points for wire harnesses so wire harnesses unsecured. 6. After replacing the fuel pressure sensor the truck seemed to be running ok so started for home. Started throwing a low fuel pressure code and went into limp mode. In California I put it in the shop. Found 4 of 6 fuel transfer tubes only hand tightened and leaking fuel. 7. 300 miles out of Springerville truck suddenly overheated. I found the coolant hose from the reservoir to the block was not clamped. The hose popped off and left me on the side of the road with no coolant. Shortly after overheating the water pump started leaking. Had to have it replaced. 8. The truck also has an exhaust leak. I put a wrench on the only exhaust manifold bolts I could reach and found them to be very loose. 9. Now the turbo and/or turbo actuator appears to have failed. Possibly caused by overheating when the coolant was dumped. These folks present up front as caring, compassionate and competent. Don't be fooled. As soon as they had my money I was met with stonewalling and attitude. When the head he ordered didn't show up on time I asked them to track it. They insisted they couldn't track it and "it would get here when it gets here!". When I persisted that there must be a phone number to call Daniel threatened to pull my truck out of the shop and stop work on it. I finally managed to track the package on my own. Found it on a dock in Phoenix. The freight company had failed for two days to put it on a truck up to Springerville. Went and got it myself. I tracked the head back to the seller to eBay which is how I know it is a used head, not a reman head. In CA the mechanic points out that all that caking on the front of the block would indicate that the work I paid for was not done. To date DNS has refused to give me a detailed receipt detailing costs of parts and labor. Unfortunately it doesn't appear that Arizona has any consumer protection laws regarding auto shops so there is little recourse.

We were camping at Big Lake and our Hydro booster unit for our brakes failed, the owner came up to…read moreour campground and went to work on it, he even returned when it needed adjustment, would highly recommend this company very honest and reliable.

I had a tire blow put late one night. Not knowing if there was more damage, and being unfamiliar…read morewith the area, D&J helped me find a safe location of a particular chain mechanic and safely towed me there. The dispatcher and driver were both friendly and professional. The driver was exceptionally patient with someone who hadn't been towed before and didn't know what to expect. Hopefully, I never need a tow in Peoria, AZ again, but I recommend D&J to anyone who does!

D&J was reasonably priced, quick to respond and went above & beyond to help us…read more Thanks Josh!

We had a flat tire while in the mountains....yikes! It was near closing time when we arrived at…read morethe tire shop.....but Canon and the crew got us taken care of and fixed us up with new tires at a reasonable price. Manager Canon showed us professionalism and integrity while dealing with an unexpected tire problem and expense. Thank you for your good customer service.....and quality tires and warranty.

I have purchased over $5000.00 worth of tires from this store this year. But their customer service…read moreis horrible. After being completely ignored today when I went in to purchase another set of tires, I am done with this store. They ask you to shop locally, then treat you like garbage. Discount tire will be my tire source from now on.

Never again! I brought my tires here to be mounted and was told it was $50 a tire which I was…read morehappy to pay, afterwards the owner said " I'm tired of people like you bringing me cheap tires from tire rack and having me mount them". When I got home and checked the tire pressure they were all low and different lol like I said never again.

This is a bad shop that I wound NEVER use again. The owner…read moredoes not take responsibility for the work done by his shop. They really do not know what they are doing when it comes to anything but fixing a flat. Worked on my trailer and was VERY dangerous as the rim came off on the way to Phoenix. Wrong size rims for tires that I already had really what tire shop would not know that... well here it is Treadmaster. They are not masters of anything but shoddy work. I would not take anything to Treadmasters period.Owners response was for me to get a lawyer. Bad place bad work bad owner.