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    Dobson Pipe Organ Builders

    5.0 (1 review)

    Services - Dobson Pipe Organ Builders

    Musical instruments and teachers

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    18 years ago

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    Frank Rieman Music - Storefront

    Frank Rieman Music

    5.0(2 reviews)
    59.7 mi
    $$

    I literally had no idea that Ames even had a music store in town. After a recommendation on…read moreFacebook while trying to find a guitar (I want to play TODAY!), I decided to check out this place. It's a nice little shop with a lot of stuff for sale including standard musical instruments, guitars, pianos, and a lot more. It's located on Main Street next to a Salon. I had no idea what I was looking for, so when the owner asked me how he could help, I told him I wanted a beginner-friendly guitar that didn't cost too much. It's obvious it's a passion of his as he was happy to give me as much information as I wanted. He explained the various price points of guitars as well as what you get for each price point. He doesn't carry any guitars under $200 since most of those are absolute garbage, but when I mentioned that that was over my budget, he gave me a couple brands and suggestions for something that would be okay until I was ready to upgrade. After that, he recommended a fantastic tuner that I ended up purchasing as well as taught me the differences between guitar picks and how it would effect my playing and the sound. He even gave me a couple guitar picks, free of charge, to try out and figure out which ones I'd like to come get more. Throughout the entire transaction, he was extremely friendly, very understanding of my questions, and pretty much was the ideal experience of customer service. Final thoughts: The owner seems to be a great guy, and I had a seriously amazing experience. If I end up loving the guitar, I'll be back to purchase a higher-quality one from here. I'm impressed. Plus, I love supporting a local Ames business!

    I've only been here a few times, but someone always greets me as I walk in and asks if I need help…read morefinding anything. This may not sound like something to get all excited about, but consider how many times you've walked into a store...and it almost seems like the staff is AVOIDING you! Good customer service is a feature worth raving about. While usually I do opt to search on my own, the one time I was in a hurry and did accept assistance, the person helping me was able to take me right to what I wanted. She showed me the various options in the category of item I needed, and I was able to make an informed decision and get right on my way. Everyone working at this store is always friendly and available to help, and--at least in my experience thus far--they always have what I need. All in all, it's a pleasure to visit this location.

    Guitar Center

    Guitar Center

    3.4(23 reviews)
    68.1 mi
    $$$

    Scott, in the West Des Moines Guitar Center, is beyond knowledgeable, as you can tell he has a wide…read morerange of musical experience to draw from. I was all over the place. He listened to my needs and goals. He was able to show me various instruments, that I thought I wanted, as well as, suggesting instruments that would work better for me because of my size and experience. I thought I wanted a half size guitar, and a 3/4 actually works better. He also went through the different brands, all with patience and kindness. I also had a used banjo sent to the store from their online store, which was delivered in great shape. Overall, it was as an excellent experience for this novice. Out of 1 to 10 rating, West Des Moines receives a 15.

    My combative relationship with GC continues…read more Have not been in the local GC for quite a few years now. Reason number one. I was about to go on the road for a long weekend, going to play several shows, and I needed strings. I called to see if they had my string set and the guy who answered the phone said no, but I really should change to the string set he uses. No idea of what guitar I play, how I play it, how hard I am on strings. For a guitar player, strings are a really personal thing, and I had no desire to hear someone who had never even spoken to me before tell me what gear I should use. Reason number two I got a phone call on a Friday, it was a marketing company. They were calling on behalf of GC. I said I don't do phone surveys and to please delete my number from their data base. Starting on Monday I had 5-10 spam calls a day for weeks. I had never had a problem with that before. I'm sure it is just a coincidence. I talked to the GC manager about it, and he claimed they only did marketing for GC. I had looked up the number and there were multiple complaints about a number of businesses that they did marketing calls for. Reason number three Yesterday we went in for the first time in quite some time, figured give them a chance. We were looking for a headset mic for my wife. We went back into the sound support room and the guy there seemed annoyed that we were even talking to him. My wife is very nice to people, but he was still abrupt and rude. That is the last time. Avoid corporate stores, there are several local places around town that deserve your business. One star is about three too many.

    Photos
    Guitar Center
    Guitar Center
    Guitar Center - Middle post broken, holding on only with the plastic, other bent tuners are shown.

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    Middle post broken, holding on only with the plastic, other bent tuners are shown.

    Dobson Pipe Organ Builders - musicalinstrumentsandteachers - Updated July 2026

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