His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

Nelson did a great job with my carpet cleaning and grout cleaning in my kitchen. I would highly…read morerecommend him to do your carpets and grout

Outstanding Service!! Nelson was very professional - the tile/grout looks brand new and all of the…read morecarpet stains were removed from our pet!! I will definitely use him again and will be setting an appointment for my Mother's house!

DO NOT HIRE! Hired on 2/1/23 and signed a contract to repair roof damage. We have had multiple…read moreleaks in the same spot since we hired them. They failed and did an ineffective job. On 1/9/24 we had water leaking from the same exact area hired to repair in roof, it had only been 11 months since hired for the initial repair. We requested corrections for the roof to the owner, Mr. John Marroni however refused. They did a terrible job and we spent thousands of dollars and they didn't do it correctly. Have to hire a new roofer and mitigation services within less than a year of repair. Awful service!

From the owner: Roofing Leaks? Need a New Roof? Free Assessments and Estimates. We offer the Spartan Roofing…read moreSystem. Call now!

Not only did they come out quickly to do water and mold remediation in my mothers basement, but…read morewhen insurance provider pushed back on receipt of invoice, they helped expedite resend and ensured it was received. Rose went above and beyond to make a stressful situation a little easier on my family. A huge thank you to the whole team!!

I can't believe the service I received. I would give the service 0 if it would allow. My home was…read moreaffected by the recent tornado and when they came out to tarp my roof they didn't have a large enough tarp left all the holes uncovered and allowed more damage to occur. When I called I was told oh we can't get anyone there till next week. You know people are unprofessional and the service was really snotty . I was just trying to protect what I had left thanks for nothing . Never would use this company.

So recently my hot water heater turned my basement into a combination sauna/concrete pond. Due to…read morethe extent of the damage, I contacted Marc at Guardian to help me coordinate things. Marc had proserv onsite within hours to start cleanup (and this was a Friday night!) His contractor was onsite the next morning installing the new water heater and within 24 hours the place was clean, drying out, and hot water was flowing. Marc stayed in touch through the entire process using phone, email, and texting. It was great to deal with someone who properly embraced technology and stayed on top of things. Although I hope to never have to use an adjuster again, should I need to, Marc would be my first call!

I have owned multiple homes since I was 21 yrs old. Never had to use home owners insurance , didn't…read moreeven know how to. Unfortunately I had a fire recently. I used Guardian Ajustment Service . Let me tell you , Marc Milstein is one of the best human beings I have had the good fortune of getting to know. Marc knows his business , he dealt with everything from start to finish and kept me updated and feeling positive thru the whole horrible ordeal. Marc is on top of his game, very professional..We just got back into our home and it's as good as new. I highly recommend if, god forbid you ever find yourself in a situation where your home is damage badly , call this man...IT WILL BE THE BEST CALL YOU EVER MAKE..THE MAN IS ACES !!! I normally only post on here when I feel cheated, but this was to important of a situation I found myself in not to share . Use this company if you need help, trust me when i say , it was one of the best choices I have ever made...

They were very misleading on services they provide for what they charged. Avoid . They were to…read moreclean up after a pipe leak. They wire bush floor and sprayed anti microbial. Floor was still stained and they said walls were not included in the scope.

Fast and friendly communication! Huge help when water got in my basement to get it cleaned up and…read morecompletely dried. Thanks so much!

It's unbelievably hard to find a good, reliable team in Philadelphia when it comes to fixing leaks!…read moreWe had a terrible experience with another company that left our son's bedroom ceiling open for months and couldn't figure out the issue -- they basically gave up and told us our situation was "too complex." After months of frustration, we decided to reach out to Moisture Master Pros, and honestly, it was one of the best decisions we've ever made. Josh and his team are the real deal -- professional, sincere, and absolute experts in leak detection and mold remediation. They found the actual source of our leak, water-tested, and repaired everything -- all within just two weeks. They even arranged for cleaners to tidy up our home once the project was done! Every step of the process was thoughtful and clearly explained, and Josh is just an all-around great, hardworking guy. We're so grateful to have found this team and finally have our home back to normal. If you're looking for a team you can actually trust -- this is it. Don't waste time looking anywhere else!

I want to do a re-do after some time and thinking. Josh and Hank did a fantastic job. The…read morecommunication can be improved but that's a small issue. The main issue is finding the leak and fixing it and they did that and more. When the water was pouring down in my bedroom they came over a weekend on Sunday evening to support and help me contain the water "leak". Next morning they found the split down spout and, were kind enough to let me sleep, and told me when I woke up. They fixed it. The reports are very clear and detailed. They give you all the information they've gathered and pictures of before and after. Overall, I am very grateful for the tough job they did here in my home. I haven't had a leak since they're work.