The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

After undergoing a planned 12-hour reconstructive surgery, the level of post-operative care I…read moreexperienced raised serious concerns for me about patient safety. Recovering from a procedure of that magnitude requires attentive monitoring and compassionate care. Unfortunately, that was not my experience. I was shuffled around for a room and then placed in a very small room and often felt largely left on my own during my stay. The staff was poorly equipped to handle my recovery. The lack of knowledge was infuriating. They would crush time released medications and I was told if I didn't take it then I would have to stay in pain. (My mouth was wired shut and it was like battery acid with the syringe. They didn't care.) There were long periods where I struggled to get assistance, and the level of attentiveness from staff did not reflect the seriousness of my condition. I would consider the care here unethical and inhumane. I also observed that my room was not cleaned consistently during my stay, which is alarming for a surgical patient where infection prevention should be a priority. What troubled me most was the lack of compassion and responsiveness from most members of the staff. After undergoing such a major operation, patients should feel supported and cared for. Instead, I frequently felt like an inconvenience rather than someone recovering from extensive surgery. Hospitals should be places where patients feel safe and supported during their stay. I hope the administration takes feedback like this seriously and works to improve the quality of care provided to not only surgical patients but all patients. You can tell who's there for just a paycheck.

I've been seeing Dr Atallah for at least 6 years now. I've seen lots of Pain Management Doctors but…read morenone that hold a candle to Dr Atallah. I have chronic back pain. Little to no disk in my thoracic and lumbar spine. I'm always in pain, but it's tolerable. When you always feel bad, it's nice to have a doctor that has an incredible bedside manner, is kind, gentle and caring. I can't imagine what my life would be like without him in it. He manages to keep the pain bearable. I've come to depend on knowing that he genuinely cares about not just me, but all of his patients. I've had the pleasure to meet Dr Harandi and Dr Ngo and find both men to be of the same caring nature. I can't imagine Dr. Atallah working with anyone that would serve patients less than his expectations. It is his Practice, and it is top notch in every way. The staff at Modern Pain Management are always Kind, Helpful and they go out of their way to assist. The Pain Clinic also speaks for itself the second you walk in you immediately see and feel the difference. No monkey business going on at this place. The DEA won't be busting in. No, it's all on the up and up. And thank goodness it is. Trust is so important. I'm so grateful I found Modern Pain Management. They are the best Houston has to offer.

My review keeps getting deleted I'm very unhappy with dr Harrandy team they switched my appointment…read morelast min and trying to blame me saying I talked to doctor which is hard to do to begin with and last I spoke with doctor I asked for same app as my husband which is mornings i also took the day off work to do so and for his team to lie like that is not ok

Extremely unprofessional. After reading the other reviews I'm not surprised. I didn't have a good…read moreexperience. He also only wanted to give me steroid injections and not address the root of the problem. I'd like to get surgery and be done with this mess and I left feeling more confused and frustrated than I did walking in. This place is a scam and I guess I should've known considering all the talk around the city about the blonde girl on his IG... hiring a prostitute, managed by a white pimp and she sleeps with married men... SO professional. SAVE YOUR MONEY GO SOME WHERE ELSE WHO CARES ABOUT YOUR HEALTH AND YOUR MARRIAGE!

Double zero thumbs down rating…read more Absolutely the very worst experience in seeking to receive urgently needed medical care I have ever experienced or even heard about. The level of dissatisfaction with every aspect of this physician's practice is off the charts. Caveat Emptor! I plan to file a formal complaint with UnitedHealthcare. The online video promising same week treatment is fraudulent, based on my experience. No call backs, appointment times not kept, emails not answered, promises to schedule MRIs not upheld, extremely long phone wait times, and in most cases, the phone is not answered. Balls dropped at every turn, all the while I, as a referred patient, am in need of treatment. My experience is not unique. Just look at other reviews. Wish I had seen them before seeking treatment and wasting valuable time working toward resolution of a back injury. Any other business run this way would lose all customers. Find another provider. I will be working to ensure that this physician is removed as a preferred provider within my health plan.

@Kelly H, you should be ashamed of yourself. I hope he never see you again. The way you're trying…read moreto physically discredit him is weird and especially the hugging. He has the best beside manner. I've never felt creep problem from him. I will give him a hug because sometimes he goes back to war torn Syria and I be happy he's made it back safe. Please find you another Dr. I was post surgery 4 years and couldn't get proper relief. Just by me talking he knew what was going on. This is by far one of my best doctors. His truth saved my life. Oh and his staff are the sweetish! He's performed outpatient injections on me so I can function. Regards, Vanessa Broughton

The staff is rude. Wait time is horrible. Dr. Fahed crosses the line. Initiating tight hugs and…read moregiving inappropriate nick names making you feel really uncomfortable. I saw Dr. Fahed for 2 years and left there in worse condition than when I started. The only treatment I received was painful shots that did not work and a bunch of pills. I was told they would no longer see me because I was self pay. That made me think they were just after insurance. With no instructions as to how to ween myself off pain pills, I was told to find another dr.

Awesome service from Nurses & Physicians!!! The follow up after procedure was great as well!!!read more

I had a procedure there 2 weeks ago and they laid me on dirty sheets with somebody else's pubic…read morehair on it. We took pictures and counted at least thirty hairs. I emailed the facility and asked a supervisor to call me eight days ago and have had no response. Do not use them!

Two words: Dr. Horst. He's the director of the NICU, and…read morecouldn't be more personable. He's literally one of the best people I've ever met in my life. I never leave reviews but the imprint he's left on my life makes me so grateful to have met him. He was the first person to work on my son, born at 27 weeks, in critical condition, and he made time for me and my fiancé no matter what was going on. Solid guy. If your baby is in the NICU here, don't worry, you're in good hands. Other key figures that were remarkable: (might be misspelled, sorry lol) Dr. Simkolwitz and Dr. Moruna, thank you to all of you who helped care for my son, it's greatly appreciated. Best. -Chante'

I called to ask questions about my friend who's pregnant and if they're able to help figure out…read morewhat's going on since another hospital couldn't and the lady on the phone was rude, an smartass, and absolutely no help people who answer the phone clearly need better training

Both my husband and I have been admitted to Houston Methodist Hospital last year-at different times…read moreof course. Neither of us could find one flaw with our stay there. The nurses were attentive and personable and the doctor I had spent real time explaining everything I wanted to know including test results. The food was very good for hospital food and my private room was clean and comfortable. Unlike with other hospital stays I did not feel eager to be released, although yes, home is better than anywhere else to me. Thanks to all at Houston Methodist Hospital for making my recovery so comfortable.

On January 27, 2026, at approximately 3:15 PM, I checked in to the 25th floor of the OPC building…read morefor a left knee gel injection administered by Dr. Flannery. This injection was the result of two prior office visits the previous week for the same knee pain, for which I paid the required $50 copay at each visit (totaling $100). The gel injection itself was not an office visit but an in-office procedure that's fully covered and required no copay as verified by Quantum Health! When attempting to complete electronic check-in through MyChart, I was unable to proceed due to a required $50 copay. I contacted Houston Methodist Billing, explained the issue, and the billing representative contacted my insurance to verify coverage. After confirming that no copay was required, she removed the charge and informed me that she "learned something new today," noting that many staff do not understand the difference between an office visit and an in-office procedure. Upon arrival for my injection, front desk staff on the 25th floor again demanded a $50 copay. I calmly explained the steps already taken and informed them that Houston Methodist Billing had already removed the charge after insurance verification. Despite this, I was told I would not be allowed to proceed with my appointment unless I paid. I contacted my insurance provider on the spot and asked staff to speak with them directly. The staff refused. I then requested a manager. A billing lead for the floor came out but also refused to speak with the insurance and insisted I must pay. The insurance representative was listening to this entire exchange and requested that an office manager speak with them; this request was also declined. Eventually, a supervisor named Angie came out and agreed to speak with the insurance. Even after the insurance confirmed that the procedure code did not require a copay, she insisted that EPIC showed a $50 copay because the injection was administered by an orthopedic specialist. The insurance clarified that the provider specialty is irrelevant--procedures do not carry copays, office visits do. At that point, it became evident that the issue stems from systemic miscoding and improper front-end verification practices. I was explicitly told that two verification employees--Gonzalo and Tavis--apply a blanket $50 copay for all encounters rather than verifying service codes properly. This aligns with my experience over several years, during which I am repeatedly forced to pay incorrect copays and later receive refunds after backend audits. This practice appears to rely on patients either not knowing their benefits or not having the time or energy to challenge improper charges. It places an unfair burden on patients, creates hostile front-desk encounters, and undermines trust in the Houston Methodist billing process. My questions to Houston Methodist leadership are straightforward: Is this practice officially condoned? If not, why has it not been corrected systemwide? Why are insurance verification staff not properly trained on the distinction between office visits and in-office procedures? Why are patients routinely forced to overpay and rely on backend refunds rather than being charged correctly upfront? I am exhausted from having to fight this same battle every time I receive an in-office procedure. Numerous complaints over the years have resulted in no meaningful change. Same billing issues exist in other departments including Pain Management. Billing should not be a difficult task. I am perplexed by the Houston Methodist Hospital and their inability to fix their billing system once and for all. Assume the responsibility and don't dump it on your patients!!! Houston Methodist prides itself on being "Number One in Texas." That distinction should apply not only to medical outcomes, but also to honest billing practices, staff training, and respectful patient treatment. Until this issue is addressed at the management level, patients like myself will continue to face unnecessary stress and confrontation for charges that should never have been applied.

Needing two arm surgeries in under two months time, and both were performed here at this day…read moresurgery center. The staff are very professional and took care to review my chart and ask questions. Not that I want to return, I would have no reservations in doing so should the need arise again! Thanks to all who took care of me, twice, while I was under repair!

I had to get an EGD done here. The nurses, and staff here were awesome. They called several times…read moreto tell me my portion for the costs, get my background info, and let me know where to go. The procedure was not fun, but I had great meds to keep me pain free and calm. I was very unsure what to expect. The nurses were exceptionally nice, and took the time to talk to me, reassure me that everything would be fine. They followed up the next day to make sure I was fine. It cost a pretty penny for the EGD, and getting specialized tests aren't like the joys in life. That is all.

This clinic and treatment changed my life and I am beyond grateful. The compassion and care from…read morethe staff is an extra benefit. I wish everyone who struggles with anxiety who isn't very responsive to medication has the experience and opportunity to go here. Will continue to maintenance with Lone Star.

Having used multiple ketamine clinics in CO & TX I can confidently state that Dr Wells is one of…read morethe best. Her practice runs on time, she is incredibly knowledgeable & very invested in her patients outcomes. She takes the time to talk to her patients both before & after their infusions to gauge their experience. She's open to discussing supplements & medications that can increase the benefit of your infusions. And finally, she really cares about her patients & goes over & above to make sure that you have a safe, comfortable infusion.