The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

After undergoing a planned 12-hour reconstructive surgery, the level of post-operative care I…read moreexperienced raised serious concerns for me about patient safety. Recovering from a procedure of that magnitude requires attentive monitoring and compassionate care. Unfortunately, that was not my experience. I was shuffled around for a room and then placed in a very small room and often felt largely left on my own during my stay. The staff was poorly equipped to handle my recovery. The lack of knowledge was infuriating. They would crush time released medications and I was told if I didn't take it then I would have to stay in pain. (My mouth was wired shut and it was like battery acid with the syringe. They didn't care.) There were long periods where I struggled to get assistance, and the level of attentiveness from staff did not reflect the seriousness of my condition. I would consider the care here unethical and inhumane. I also observed that my room was not cleaned consistently during my stay, which is alarming for a surgical patient where infection prevention should be a priority. What troubled me most was the lack of compassion and responsiveness from most members of the staff. After undergoing such a major operation, patients should feel supported and cared for. Instead, I frequently felt like an inconvenience rather than someone recovering from extensive surgery. Hospitals should be places where patients feel safe and supported during their stay. I hope the administration takes feedback like this seriously and works to improve the quality of care provided to not only surgical patients but all patients. You can tell who's there for just a paycheck.

I've been seeing Dr Atallah for at least 6 years now. I've seen lots of Pain Management Doctors but…read morenone that hold a candle to Dr Atallah. I have chronic back pain. Little to no disk in my thoracic and lumbar spine. I'm always in pain, but it's tolerable. When you always feel bad, it's nice to have a doctor that has an incredible bedside manner, is kind, gentle and caring. I can't imagine what my life would be like without him in it. He manages to keep the pain bearable. I've come to depend on knowing that he genuinely cares about not just me, but all of his patients. I've had the pleasure to meet Dr Harandi and Dr Ngo and find both men to be of the same caring nature. I can't imagine Dr. Atallah working with anyone that would serve patients less than his expectations. It is his Practice, and it is top notch in every way. The staff at Modern Pain Management are always Kind, Helpful and they go out of their way to assist. The Pain Clinic also speaks for itself the second you walk in you immediately see and feel the difference. No monkey business going on at this place. The DEA won't be busting in. No, it's all on the up and up. And thank goodness it is. Trust is so important. I'm so grateful I found Modern Pain Management. They are the best Houston has to offer.

My review keeps getting deleted I'm very unhappy with dr Harrandy team they switched my appointment…read morelast min and trying to blame me saying I talked to doctor which is hard to do to begin with and last I spoke with doctor I asked for same app as my husband which is mornings i also took the day off work to do so and for his team to lie like that is not ok

Extremely unprofessional. After reading the other reviews I'm not surprised. I didn't have a good…read moreexperience. He also only wanted to give me steroid injections and not address the root of the problem. I'd like to get surgery and be done with this mess and I left feeling more confused and frustrated than I did walking in. This place is a scam and I guess I should've known considering all the talk around the city about the blonde girl on his IG... hiring a prostitute, managed by a white pimp and she sleeps with married men... SO professional. SAVE YOUR MONEY GO SOME WHERE ELSE WHO CARES ABOUT YOUR HEALTH AND YOUR MARRIAGE!

Double zero thumbs down rating…read more Absolutely the very worst experience in seeking to receive urgently needed medical care I have ever experienced or even heard about. The level of dissatisfaction with every aspect of this physician's practice is off the charts. Caveat Emptor! I plan to file a formal complaint with UnitedHealthcare. The online video promising same week treatment is fraudulent, based on my experience. No call backs, appointment times not kept, emails not answered, promises to schedule MRIs not upheld, extremely long phone wait times, and in most cases, the phone is not answered. Balls dropped at every turn, all the while I, as a referred patient, am in need of treatment. My experience is not unique. Just look at other reviews. Wish I had seen them before seeking treatment and wasting valuable time working toward resolution of a back injury. Any other business run this way would lose all customers. Find another provider. I will be working to ensure that this physician is removed as a preferred provider within my health plan.

@Kelly H, you should be ashamed of yourself. I hope he never see you again. The way you're trying…read moreto physically discredit him is weird and especially the hugging. He has the best beside manner. I've never felt creep problem from him. I will give him a hug because sometimes he goes back to war torn Syria and I be happy he's made it back safe. Please find you another Dr. I was post surgery 4 years and couldn't get proper relief. Just by me talking he knew what was going on. This is by far one of my best doctors. His truth saved my life. Oh and his staff are the sweetish! He's performed outpatient injections on me so I can function. Regards, Vanessa Broughton

The staff is rude. Wait time is horrible. Dr. Fahed crosses the line. Initiating tight hugs and…read moregiving inappropriate nick names making you feel really uncomfortable. I saw Dr. Fahed for 2 years and left there in worse condition than when I started. The only treatment I received was painful shots that did not work and a bunch of pills. I was told they would no longer see me because I was self pay. That made me think they were just after insurance. With no instructions as to how to ween myself off pain pills, I was told to find another dr.

The staff communicates were well with family. Very friendly. Very efficient. My mom was pleased…read morewith the service she received. Considering the procedure, they made it very comfortable for her. The building valet, however, was quite rude. But I won't hold this business accountable for that man's actions.

The facility itself was clean, professional, and my procedure went smoothly. My concern is not with…read morethe medical staff, but with the facility's billing practices and customer service. I underwent what was intended to be a routine preventive endoscopy/colonoscopy earlier this year. Unfortunately, my insurance is on a grandfathered plan that does not cover preventive care without applying the deductible, which resulted in several unexpected bills, including a ~$400 facility charge from this center after applying my insurance! I contacted the billing department several times by phone and email to see whether there was any flexibility or assistance available. I communicated with Tannya and Rana, but I found the experience disappointing. The responses were curt and unhelpful, and the only solution offered was to "discuss it with your insurance" or enroll in a payment plan. There was no willingness to explore any other options or show empathy for the situation. What I find particularly frustrating is that healthcare providers often negotiate rates and adjustments with insurance companies, yet when patients are left with substantial out-of-pocket costs, there seems to be little willingness to work directly with them. A payment plan is not the same as addressing an unexpectedly high charge. If you have a choice of facilities, I recommend comparing their facility fees before scheduling a routine preventive procedure. Paying over $400 (after insurance!) in facility charges for a simple preventive screening was an unpleasant surprise, and the lack of meaningful customer service made the experience even more disappointing.T

Two words: Dr. Horst. He's the director of the NICU, and…read morecouldn't be more personable. He's literally one of the best people I've ever met in my life. I never leave reviews but the imprint he's left on my life makes me so grateful to have met him. He was the first person to work on my son, born at 27 weeks, in critical condition, and he made time for me and my fiancé no matter what was going on. Solid guy. If your baby is in the NICU here, don't worry, you're in good hands. Other key figures that were remarkable: (might be misspelled, sorry lol) Dr. Simkolwitz and Dr. Moruna, thank you to all of you who helped care for my son, it's greatly appreciated. Best. -Chante'

I love the patient care here! You really feel safe as your needs are being met as a woman. They…read moredon't lack in communication either, text, emails and a voice call to notify you for an upcoming appointment. I don't like you have to pay to park but I love it here

I Shontal Cole want to THANK Houston Methodist Transplant Lung Team for being so consistent and…read morehelpful to my husband. He couldn't ask for a better structured, dedicated social worker than Shonda Reliford. She has the core values of her job down packed. What I liked about her is she was strict but she cared about her patient. The Surgeons,PA's were all what you want from medical staff when you and your family are going through a tragic like this. We are TEAM METHODIS!

This is a state-of-the-art facility rated number one in Texas. Yes, it's huge, and yes, the…read moremedical center is very crowded and parking can be difficult. But when people really need the best care, they come to Houston from everywhere in the world. I was diagnosed with lung cancer and had a robotic assisted surgery which took half of my left lung and I was alert conscious and feeling good just a few hours after the 5-hour procedure. because Dr. Kim used robots so the incisions were small, and my recovery was quick. I was sent home the next day. One day stay for major surgery! The timeliness of care was excellent. it was 2 weeks from referral to meet with the surgeon and two additional weeks to schedule the procedure, so I was essentially cured of my cancer within one month. this compares very favorably to the other cancer hospital next foor, which has a waiting list. to summarize, I had a great surgeon, a state-of-the-art operating room, competent nurses and everyone had a good attitude. really couldn't be better.

Needing two arm surgeries in under two months time, and both were performed here at this day…read moresurgery center. The staff are very professional and took care to review my chart and ask questions. Not that I want to return, I would have no reservations in doing so should the need arise again! Thanks to all who took care of me, twice, while I was under repair!

I had to get an EGD done here. The nurses, and staff here were awesome. They called several times…read moreto tell me my portion for the costs, get my background info, and let me know where to go. The procedure was not fun, but I had great meds to keep me pain free and calm. I was very unsure what to expect. The nurses were exceptionally nice, and took the time to talk to me, reassure me that everything would be fine. They followed up the next day to make sure I was fine. It cost a pretty penny for the EGD, and getting specialized tests aren't like the joys in life. That is all.

This clinic and treatment changed my life and I am beyond grateful. The compassion and care from…read morethe staff is an extra benefit. I wish everyone who struggles with anxiety who isn't very responsive to medication has the experience and opportunity to go here. Will continue to maintenance with Lone Star.

Having used multiple ketamine clinics in CO & TX I can confidently state that Dr Wells is one of…read morethe best. Her practice runs on time, she is incredibly knowledgeable & very invested in her patients outcomes. She takes the time to talk to her patients both before & after their infusions to gauge their experience. She's open to discussing supplements & medications that can increase the benefit of your infusions. And finally, she really cares about her patients & goes over & above to make sure that you have a safe, comfortable infusion.