Business owner for 15 + years and worked with handful of 'top' marketing agencies in US. I contracted with DrLogic over 2 years ago and was sold multiple options however after filtering thru the nonsense I chose a website some SEO upgrades. After establishing an understanding with the sales tech over a couple of months and being clear with what my objectives were for the website, I signed up for a package. I worked with the sales rep and customer service rep closely over the following two years in a relatively good basis however, whenever I try to schedule a phone call with the customer service rep randomly her phone would not be working or she would have a scheduling issue or or she would just not show up. I paid thousands of dollars extra for customizing the website with various upgrades and adding content as my services grew. What I found was that the quality of the content with deteriorate and was worse than what five year-old using chatGPT could generate. Note that this company markets themselves as professionals in the industry of marketing and advertising. I then found as the company was acquired and the customer service was laid off with reducing staffing my website maintenance requests over seven months were ignored, despite contacting several people the company. The one thing that the company did not fail at and in fact, the only thing that they did not fail at was renewing my contract for 12 months without my approval and actually against my approval since I had verbally expresses and in writing that I will not be renewing my contract with them. After speaking with Samantha Garrison, I have found a customer success management team to be absolutely rude, spiteful, and ignorant of the needs of a professional, like myself simply wishes to maintain a website to the standard of what his medical practice and goal on Customer Service should align with. Have to sell a dispute with their billing team and a clear lack of response and the dismissive shit towards the importance of maintaining my website. I have found that they held me hostage by upholding a nonsensical contract and simply collecting my money without providing any service of value or a return on my investment for 12 months now. I can very confidently say that DRLOGIC IS A SCAM and KEEP WELL AWAY - They will RUIN your business and smile all the way to the bank doing so as they intend to maintain their mediocre lives, providing an inadequate service to medical and dental providers who have more interest in running a successful practice vs babysitting a bunch of ridiculous amateur website wanna be marketing people with ego and entitlement for very little ability. They stole my money and I will get it back read more

Hi, this is Dr. Seymour. I had an amazing help from Alex Rodriquez in tech Support. He helped me immensely. He was so patient and efficient with his work to solve my issue. He is an example of the type of people to hire as he made a non tech person like myself feel at great ease. Again, thank you for all your help Alex. And, thank you Doctorlogic for hiring him. Sincerely, B.T. Seymour read more

Our practice became a client through a device purchase - a free year of website hosting, redesign, and various other services associated. We went live in October 2023 and it has been a nightmare ever since. SEO is a joke. We had to manually type in most of the services that we offer because they were not transferred to the new site, as promised. We are constantly told that "you can't have that on your site" when asking for our phone number to be listed, a contact button for email, etc. Our web traffic has declined at least 25%, out p[hones are no longer ringing. All metrics point to the date of conversion. It has been a nightmare. And we are not the only practice in this situation. Grumblings among practices have many in the same boat. A company in it for money only. And I'm sure when we cancel, they will want to fight it just for the money. No matter the attorney fees. read more

I was a client since 2018. I have been very unhappy. They were suppose to talk to me once a month it never happened. I finally decided to leave them and found a new company whiteboard Doctor logic told me I had a contract and would release me if I gave them till the end of the year. They changed reps and nothing else changed. At the end of December I sent them a letter requesting the transfer my site to whiteboard. The responded by telling me they would continue with me for a hugh reduced fee. I explained they were doing nothing what had been promised at CDA and I lost complete confidence. They then made it a nightmare to transfer. They tried to get me to sign a hold harmless and other documents. I was forced to consult an attorney. Now they are trying to damage me however they can. I am sure that this will end up in court. I paid them a lot of money for my website and monthly support. Contact me before you sign an agreement with them read more

We met the DoctorLogic team at a medical meeting. We were immediately impressed with them. DoctorLogic is a high-energy company. They know the business of website development and search engine optimization. They understand plastic surgery. Their team is comprised of amazing people who are not only knowledgeable and professional but also creative and responsive. Each individual with whom we have worked has brought an expertise and willingness to spend whatever time needed so that the website reflects our business. We highly recommend DoctorLogic to Plastic Surgeons who want to take their business to the next level. read more

website has been up a year. very expensive product. the most beautiful website ever but seo is horrible. lost alot of my online business. horrible customer service/cost ratio. CMS only lets you write page material. still have to have all code go through them which is painful. read more

As a professional marketer and dental marketing strategy consultant, I've concluded that DoctorLogic's website platform is currently the best overall website option available. While it lacks some customization flexibility for experienced SEO/PPC consultants, for a typical dentist looking for turnkey results it's outstanding. Depending how you wish to position your practice, DL developers are very good at translating that into effective visuals and efficient page layouts. If you can generate reviews regularly (I'd recommend BirdEye if you can't) and invest a bit of time each month posting before/after photos/cases, the platform over time will rank you progressively higher in Google search without requiring you to become a blogger to generate fresh content. Organic traffic for a client who already ranked #1 on Google organic and Google local for cosmetic dentistry has increased more than 70% in the year since converting them from a Wordpress site, showing me the SEO and authority building power of the DoctorLogic platform. Search ranks have also increased on key categories where they weren't #1. Customer service has been very responsive and timely for my requests, and development folks have listened to and placed in the IT queue recommendations for changes to areas that will allow more customization by the client. So if you want potential patients to have the best first impression of your practice, check DoctorLogic out! read more