This is my second review of this provider. The level of care and attention to detail is unsurpassed, better than any other urgent care or emergency room experience I have ever known. Thank you, Lindsay Cox and your team for taking care of my finger injury! read more

I have come to this location for care two times. Both times I have found their staff to be professional and kind, the facility to be clean and I've gotten in and out without a lot of waiting time. I was exceptionally stressed recently regarding some clinical requirements I had that needed to be met for my grad school program and for one of the tests they required I needed prior documentation that I could not locate. Fritzi Saldana one of the front desk clerks was able to obtain my medical records (for a test over 10 years old) so then I could get the test I needed for grad school. This was so meaningful to me I don't know if she understands, I've been working towards my dream of completing this grad school program for over 10 years and starting the clinical portion is a huge milestone for me. Without her help, I'd risk delaying the start of my clinical portion. Her efficient and professional assistance eased my anxiety and helped me relax restoring my hope that my clinicals would begin without any delay. Thank you so much, DOD Watsonville & Fritzi, I appreciate you!!! read more

I couldn't get in to my regular Dr and didnt want to go to ER. I went to Dr's on Duty. The staff is very nice and capable in their different jobs. I was treated by Lindsay Cox NP.She was very thorough and took care of my hip after I tripped and fell. read more

Do everything you can to avoid seeing Dr. Eric Parsons. He acted acted put out when I asked him to listen to my lungs (I'm high risk), and was completely dismissive telling me "I can see from here you're not dying." Fully admitted to not looking at my chart or intake form. read more

Excellent service, I had the best experience. Drew-PA, and nurse Rebecca went above and beyond with my care. Both were very attentive and helpful, I felt so comfortable and cared for. Thank you both for the great service you provide! read more

Front desk was very nice but Dr parsons just seemed dismissive of any symptoms you try to talk about. Didn't even get checked out properly. To him it was "eh it's probably nothing." The follow ups he wrote on my chart didn't correlate with what I talked about. Didn't even ask proper questions. Other doctors I've seen have asked me proper questions and wrote accurately what we talked about. When someone talks to you about symptoms they've been having you don't dismiss them and say it's probably nothing. Seemed like he didn't even want to deal with me. Just a quick "here you go and get out of here" read more

Everything went well as I walked in. Rebecca the MA ! AWSOME had a burned and she was quick to respond to my needs and Alejandro B PA was awesome as well. Great care. read more

Dr. Joy has been my pcp for years now and is most definitely a doctor I recommend. Very knowledgeable, kind, and professional. Office staff is amazing! Ivan the medical assistant did I great job with my blood draw and was very attentive as well as MA Rebecca. Love this place. read more

I went in to this establishment as a walk in without an appointment. It was also a holiday. It only took a few minutes checking in. I was asked to drive around back for vitals and testing. Upon negative results I was able to come in and be examined. Diagnosis was ear infection requiring antibiotics. The doctor was kind and professional. He went above and beyond to verify which pharmacy was closest and open. I was able to get medication quickly this way so I could be on the mend. Thank you SO much for your extraordinary care! Highly recommend! read more

I go to the Doctors on Duty in watsonville, I gone several times. Each time was a great experience . The girls Up front Fritzi and Brenda are very nice and kind. We really need kind people in the medical field. I know that sometimes the job is hard when crabby people, or angry people come in. But these girls are so kind. The doctor I saw today was Dr. Alvarez. What a nice and professional man he was. Very easy to talk to and explain my situation. I really don't need a primary doctor , Doctors On Duty works perfect for my needs. Janet Jeske read more

This is my go-to place when the ER isn't necessary and my own doctor is booked 4-6 weeks out. So, once again, everyone I delt with was, in a word AWESOME. I arrived, was seen, and outta there in a jiffy (as far as I know, Jiffy is a brand of peanut butter, so I'm not sure why, well, NVM). Thanks for taking care of me (again) and making the experience, well, awesome! read more

Teresa and Doctor Joy were awesome! Teresa made me feel welcome (I was feeling a bit anxious about the visit) she was friendly and informative! The care was above and beyond what I expected. I feel like they really make the effort to make this as easy as possible! Definitely will be back! (Although I hope it's not anytime soon) read more

Dr.P and nurse Rebecca and crew were very efficient and helpful. They cleaned and stitched up my eye. I was in and out of there in no time and the care I got was very professional and top of the line. No waiting in an Emergency room for hours and hours. Doctors on Duty is the place to go! Way cleaner, better help, better doctors. read more

Doctors On Duty - Urgent Care Near Me - Watsonville, California

Dr. Alvarez-Bautista has been amazing throughout my workers comp case. He's been attentive and caring. And he took the time to go above and beyond by assisting me with another issue I've had. Doctors on Duty is incredibly blessed to have him! I've been lucky to receive the best care by him! He's an excellent doctor! read more

I have been a family practice patient of Doctors on Duty since 2020, when I went in for a work physical. I have had to be seen for a variety of issues. Every single call and appointment request has been promptly answered by office staff, specifically Rebecca in Watsonville today, and PA Drew Leggett has been one of THE BEST providers I have ever had. He is well educated on the health problems I face, he is kind and professional and has met all of my health needs with prompt referrals, and medications I may need. The Salinas Valley portal is also super helpful and all of your info is available there so the IT aspect of this office is great as well. If you fell and sprained your ankle or you need a provider call them. I can't recommend them enough read more

Brenda, at the front desk is always super helpful, positive attitude and gets my family exactly what we need right away! I take my kids for their sports physical with Dr. Parsons & my husband also goes for his care with him! Very great doctor, straight forward, gets my family in and out with the care they all need ! read more

Infection due to injury on thumb. Caroline G fixed me up great with the help of Samantha P! Best care anywhere with these two ! read more

THIS PLACE IS TRASH!!! If I could give this place 0 stars I would! Front desk is horrible the People here don't help at all. Came 5 days in a row and they NEVER HELPED me. Always had an excuse telling me to come back the next day. Coming here was a waste of time. read more

I was greeted by the front office staff with a smile. Liz and another young lady. We got checked in quickly for my son's visit. MA Ivan took us back and got us ready to be seen. My son was seen by Dr Joy and prescribed medication that took care of my son's problem. MA's Tere and Becky helped with discharge. Overall it was a good visit. read more

My husband was seen as a walk in on a Friday and referred to get a chest x-ray. When we tried to get it done both Santa Cruz and Watsonville could not perform the x-ray due to short staffing. This is the second time this is happened. We then asked to have the referral faxed to Sutter health where we could get it done. Again we were told no because they had no one on staff to do the referral. The earliest would be 48 hours later. Now we are waiting 4-6 hours to see another doctor. So we can get the same referral done. Staff was polite however clearly this company is chronically understaffing their facilities and it is affecting the quality and timeliness of healthcare provided. My suggestion is if you're sick save time and money and go somewhere else. read more

Completely awesome staff! My care with Dr. Parsons has been great. He is knowledgeable in recommending treatment and eager to help. I went in today for a blood draw and am very impressed by Jenny G. !! Thank you to all the friendly staff in Watsonville. read more

Had my first ever stitches done here. Doctor knew exactly what she was doing and medical staff were friendly. The location was very busy during my visit, but I could tell after being treated here it's because they really take care of each of their patients. Special thanks to Brandy for an awesome bandage work, and Gloria for instructions and follow through. Overall Great Experience. Keep up the good work! read more

Doctors On Duty - Bandages over my stitches. Looks healed already! - Urgent Care Near Me - Watsonville, California

Went for a physical with Dr. Joy and he is the best doctor this place has! Thank you to all staff especially Shania, Kathleen, Ivan and Cristy! She is so quick at getting my referrals done! Best team, highly recommend this place!! read more

This location deserves more than five stars! I was on vacation and had an injury and went to DOD and I was seen within five minutes of arrival and out of there under half an hour MAs Ivan and Evelyn are very knowledgeable of their positions and excellent when it comes to patient care. I felt completely comfortable in Dr Parsons care. Manager Judy, you have a great staff! read more

Always really helpful staff at check in/check out. Smooth check in process, friendly receptionists, technicians, and doctors! Collaborative doctors who listen for a little longer than other providers. Wait times are always decent-best walk in waits from any of the Doctors on Duty locations I've been to! Really appreciate the helpful visits every single time! read more

Took my 2 year old daughter in yesterday 07/16/2024 to get looked at for an injury and the experience was great! I was there around 2pm and it looked super bussy but to my surprice the whole process was extremely fast! Shania was able to answer all my questions that i had and was super helpfull the care quality is 10/10. Taking your family in to the doctor for injuries is not always the best experience but shania and her team made us feel relaxed and comfortable, thank you again shania and the whole team at watsonville doctors on duty! read more

I was having some trouble with my left ear, I kept hearing a loud clicking sound whenever I ate or tilted my head. I thought I got water stuck in my ear, so I just ignored it. But when I woke up this morning it didn't go away, so I called doctors on duty and they were able to see me as a walk-in. After explaining my situation I was ushered in immediately and brought into the back where a nurse was talking to me within minutes. From the stories I've heard most urgent care facility's will have you waiting for hours, this was not the case for me. I quickly found out that I had a piece of silicone stuck in my ear. They were able to help remove it with a pair of tweezers, now this is something I probably could have done myself - but I'd rather leave that to a professional. Thank you to the staff and I'm relived I didn't have to have surgery or suffer any hearing damage from this. read more

I called today to see if could be seen for a wrist injury. I spoke with Liz who was very helpful, friendly and efficient. She immediately put me on the wait list and was call shortly after to come over. Upon my arrival all ran smoothly and with almost no delay I was called in and seen. I had x-rays done and a review with the PA in no time. The duration of my visit was probably less than 30 minutes. Thank you Liz, Dr. Leggett and all the staff for your friendly and professional service. Julia D. read more

Incredibly inept staff, do not trust them. I had a receptionist on the phone unable to do basic math, and told me that I need 100 units a day according to my prescription, which said 50 units, 3 times a day. They have been nothing but problems, clerical error after clerical error, all of their offices near watsonville are horrible, and Maritza Tena the manager at Abbot Street was extremely rude to me on the phone. read more

I have gone here for a couple of different issues. They have been very supportive and helpful. The office staff has changed quite a bit over the years. Walk in appointments can take awhile to be seen. Kudos to Daniel Johnson! He has been a great resource and been an excellent Primary Care Provider. Thank you read more

We have so much gratitude for Doctors on Duty. My son needed stitches taken out and they were amazing. A big thank you to Ivan and staff!

I had recently went to doctors on duty and was helped by Brenda at the front desk and she helped me in a very respectful manner. I was taken back on how professional this woman was to me. I applaud her genuinely. read more

I would like to give a special thank you to Dr. Joy who really listens and takes his time examining. Ivan his medical assistant who is efficient and always happy to answer any questions and made me feel at ease. Very good environment. I received a call from Kristy referral coordinator who is on top of her referrals sounds like. I was just in yesterday. The manager has done a great job with her staff. Thank you again read more

Doctors on duty watsonville a physician's assistance by the name of Anna Tang t a n g was very rude and mean to me I had five surgeries on my spine I was in extreme pain but I had my own pain medicine when she came in the room I never even met her she called me a substance pill abuser pill addict and demanded me in every way I complain to the management read more

I had an appointment with Dr.Joy yesterday Kathleen in the front office was the only one working!! All the other girls were just sitting there talking amongst each other. Teresa always rooms me and she is always nice. My 5 stars goes out to them 2!! Thank you girls!! read more

Got my ears flushed out by Rebecca and her sidekick. It wasnt easy but they did an amazing job.

Stopped by to get my Covid booster, visit was quick and easy. Kathleen was very helpful and and Ivan administered the vaccine quick and painless. read more

I had a great visit. Doctor actually took the time to go over all my questions the medical assistants where so nice and very professional. Specially Teresa and Ivan. Ever time I get my blood drawn they tend to have a hard time but this time it was so fast and pain free. Didn't even feel a thing. They are amazing. Great service read more

Dr. Parsons and Rebeca were so very kind, patient, efficient, and quick when they closed the deep gash on my husband's head. What a wonderful place with helpful, friendly, caring people. read more

I normally go to the aptos location but they were closed and the wait time in Santa Cruz was over 4 hours so I came here, the receptionists were super sweet, the medical assistant was great and the physician was great too. The wait time wasn't that bad at this location either, thought they did a really great job with timing the patients. read more