Worst experience I've ever had at an urgent care. Waited 2.5 hours in their office with an…read moreappointment. They have plug in fragrance in every room. I'm allergic to fragrance. I asked a few times how long the wait would be. Had to wait outside prior to being called in to see the doctor due to the fragrance. I let them know why I had to wait outside so they were aware. They kept telling me I was next. I never was. My throat blew up, my nasal passages were swollen, and I developed a migraine. Not one person cared. They looked at me like I had three heads when I told them what was happening to me. Not an ounce of empathy or sense of urgency in the entire place. They didn't unplug the fragrance plug ins or do anything. Doctor's offices typically do not put fragrance in their offices because allergies to fragrance are so debilitating and common. Not sure what they are trying to cover up with how many they had. I counted four in a very small space. My throat was raw and sinuses were on fire. After waiting for hours I was told that I would have someone in to do bloodwork shortly. Which I'm not even sure why the doctor wanted blood work and imaging because he specifically told me that he didn't think that the issue was what he was even testing for. I'm sure he makes money off of testing just like other doctors. I really enjoyed all of the excuses the doctor made about the wait time. Did he want a "poor you" for being so busy? Isn't that your job? Suck it up. I've been suffering for 3 hours... so yea... I don't want to hear it. I came in sick and got even sicker no thanks to your office. Another 35 mins goes by. I am just suffering. By this time my head pain was making me dizzy from the chemical fragrance. I just left and nobody cared. Wasted hours and money for nothing. My primary care finally had a cancellation this evening so I will be going to see her. I only went to this hell hole because she couldn't see me until Wednesday. I will be posting about this place everywhere online. Absolutely ridiculous in every way. Received zero help from these people after a total of 3 hours in this place.

This Care One has an amazing staff that is very caring and helpful. If you come here, you are in…read moregood hands.

Went the for a UTI, was seen very quickly. Diagnosed my problem and called in my medication. Very…read morenice staff!

Waited over an hour to see a doctor, and another hour for a strep test said to take "6-10 minutes."…read moreI feel like they forgot about me. I ended up crying out of stress because I paid $150 (yes they raised their prices, it used to be $100), and didn't receive any care besides gaslighting and a combative attitude from the doctor. My throat is so much worse today and I'm out of money. I don't recommend this office.

my first time at the clinic and I am so happy I came here. Krista the receptionist was so very…read morefriendly and Giselle was the best nurse ever! Dr. Dhaliwal is amazing. He helped me with my arthritic knee and I will be going back in 2 weeks for more services. I would highly recommend this office 100 percent!

VERY DISAPPOINTING IN DEED------…read more It was very dirty The nurse was not friendly at all The receptionist was more concerned with getting my mom to change her primary to this office (RED FLAG) The doctor didn't wear gloves - but stated that he didn't see anything wrong with her foot but she should get an xray The doctor wrapped my moms foot so tight that when we took her to get her xray they couldn't believe how much it had swelled in such a short time (10 minutes) When we left the doctor made sure that I had the Request to our Patients (change form) and How to leave a Review--NOT what to do with my mom going forward how to check with them about her foot - to see her current primary care doctor--nothing about her current situation??? I called that week on Tuesday - Wednesday - Thursday to receive my mom's office notes to give to the nurses where she lives (it's required)--the receptionist told me every single day that the notes were not available as of yet?? What - then on Friday she stated that the doctor was out of the office for the July 4th weekend? REALLY? I followed up on the next Monday - Tuesday - Wednesday and still they were NOT ready? REALLY? So, mom called and the receptionist stated that she needed something for her facility that day.....The receptionist stated that she could send over the xray but she had NO OFFICE NOTES AS OF YET? We tried their portal and it didn't work? Just sayin' --BE CAREFUL OUT THERE!!

I was referred to the ER after visiting a local Urgent Care. The first person to visit my…read moreexamination room was the billing clerk, that collected $643 before they could proceed. Dr. Jeffrey Francis came into my room, stood at the door, asked a few questions, never came near me, and said he was going to order an EKG. The EKG was performed and bloodwork was drawn. After an hour of sitting in the exam room, the discharge person came into my room with paperwork. What??? I never even saw the doctor again. I was told that HE HAD "LEFT FOR THE DAY". No conversation, no plan, no results of the EKG, no nothing. Remarkably, today, I read the results of my EKG, which were written by Dr. Francis and they state, "Possible Anterior Myocardial Infarction, PROBABLY OLD." So, this states that I possibly had a HEART ATTACK and it was "PROBABLY OLD"??? This is wrong on so many levels. This "Doctor" "Left for the day" without coming back into my room to talk about this or anything else? Another gentleman then did come in and basically said that he was the guy responsible for damage control when things go awry. Not knowing if I may or may not have had a heart attack, this gentleman stated that their purpose at that facility was to make sure that "you don't die within a week or two". That's GREAT! Perfect business model in a lifesaving position - just give them another week or two of life. Upon reading the results of the visit in my chart, the report is filled with lies written by Dr. Francis. The section "Physical Exam" is especially unsettling, as the doctor never touched my body, as he simply talked to me as he stood next to the door. This is shocking and absolutely unacceptable.

Called me back to see doctor within the first 10 minutes. They understand how to handle children,…read morewhich is a HUGE bonus. If your children need care look no further come here.

This place is great I travel for a living so a couple times a year I need help this is the best you…read morecan get everything went well

In quickly, well cared for and out with a prescription for an ear infection in a half an hour…read more Very posive experience. !!!!!! The MD over medicated an ear infection and my husband spent 4 months in and out of the hospital with c-diff!!

This is my go to for after hour medical care. It's so close to home and the staff is always so…read morefriendly and caring. They have all functions there like X-ray and scanning equipment to test there which makes it very convenient.

I love going to Guidewell for Urgent Care! From the time I arrived, throughout the appointment, to…read morethe end, I felt delighted! And I was sick! Two days later, I feel much better because of the treatment I was given. GUIDEWELL is the benchmark that all medical care should strive for. Loved the doctor/CNP I had--funny and personable; thorough and smart. I understand why they do not offer Primary Care. The state of the art mission they have created is best for what they do: Urgent Care. I highly recommend it!

April 16 visited AFC. Was greeted by Melissa at front desk with a smile and ready to help with…read morewhatever is needed. Tiffany, nurse practitioner & Katie, medical assistant were kind and caring , the kind of care you really appreciate especially when you are experiencing pain. Sam, the xray technician was great, answered all my questions and explained everything. I was well taken care of for sure. I went back for a self imposed follow-up to make sure there was nothing else to be done and to be checked out and that was on Wed, April 22. Another Melissa who is a care giver whom I have dealt with in the past reviewed everything, answered my questions with no rushing. There is a fantastic group of people at this Spring Hill AFC and i feel comfortable in knowing they really do care! Bless you all!

When I walked in there wasn't anyone there in the waiting room. The clinic looked clean and has a…read moregood environment. You have to scan a QR code to complete check in paperwork which was fast to do. The most we waited was 10 mins before being seen. This urgent care does do RSV testing for kids. The nurse was super friendly and knew how to talk to my niece and made her feel comfortable and not scared. She even took us in the room where there was a TV and put Bluey on for her. When they did the testing for RSV. She swapped very gently and even did a really good method for her to not feel the swab going in deep into her nose. The doctor was amazing and knew all the right words to say. Overall my experience here was great and I would come back here for any urgent care visits.

My family and I have been using Tampa Urgent Care in Westchase regularly for a couple of years, and…read moreour experiences have consistently been positive. The staff is friendly, attentive, and genuinely seems to care about the people they're treating. My wife and kids have always felt comfortable here, and we've received good care whenever we've needed it. The wait can occasionally be a little long after checking in, and the layout sometimes has patients walking past an area where a provider is conducting telehealth visits, which feels a little unusual. My only personal preference would be to have more male providers available. As a man, I'm simply more comfortable having that option in certain medical settings. That aside, the staff has always treated us well, and this remains the urgent care location our family trusts.

The blonde front desk lady is rude and unhelpful. Very quick and irritated found out later on I…read moreshouldn't have paid as much as I did but I felt rushed when no one else needed to be helped. But everyone else was very nice and helpful.