PLEASE READ before choosing this clinic!…read more I'm sharing our experience at this walk-in clinic to save other parents the stress and potential danger we faced. My child was seen by Brittany Ortiz, NP, on January 31st, and the lack of professionalism and medical accuracy was deeply concerning. Hygiene Issues: I had to personally ask the NP to put on gloves before she touched my child's open wound--a basic safety protocol that should never be overlooked. Medical Negligence: My child was prescribed respiratory medication for a skin condition. Because of this incorrect treatment, the condition worsened, leading us to the Emergency Room the next day. ER Intervention: The ER physician confirmed the original prescription would never have worked for my child's issue. They immediately started the correct treatment. Misinformation: I was told a recommended soap was "online only," yet I found it on local store shelves immediately after the appointment. As a parent, I trusted this clinic, but the care we received was unacceptable. Please be cautious if your child is scheduled with this provider.

This is the most convenient doctor's office I have ever visited. It is far more than a walk in…read moreclinic. The doctors are great and the entire staff is friendly and professional. I highly recommend them if you have a minor emergency or if you need a primary care physician.

I was referred to the ER after visiting a local Urgent Care. The first person to visit my…read moreexamination room was the billing clerk, that collected $643 before they could proceed. Dr. Jeffrey Francis came into my room, stood at the door, asked a few questions, never came near me, and said he was going to order an EKG. The EKG was performed and bloodwork was drawn. After an hour of sitting in the exam room, the discharge person came into my room with paperwork. What??? I never even saw the doctor again. I was told that HE HAD "LEFT FOR THE DAY". No conversation, no plan, no results of the EKG, no nothing. Remarkably, today, I read the results of my EKG, which were written by Dr. Francis and they state, "Possible Anterior Myocardial Infarction, PROBABLY OLD." So, this states that I possibly had a HEART ATTACK and it was "PROBABLY OLD"??? This is wrong on so many levels. This "Doctor" "Left for the day" without coming back into my room to talk about this or anything else? Another gentleman then did come in and basically said that he was the guy responsible for damage control when things go awry. Not knowing if I may or may not have had a heart attack, this gentleman stated that their purpose at that facility was to make sure that "you don't die within a week or two". That's GREAT! Perfect business model in a lifesaving position - just give them another week or two of life. Upon reading the results of the visit in my chart, the report is filled with lies written by Dr. Francis. The section "Physical Exam" is especially unsettling, as the doctor never touched my body, as he simply talked to me as he stood next to the door. This is shocking and absolutely unacceptable.

Called me back to see doctor within the first 10 minutes. They understand how to handle children,…read morewhich is a HUGE bonus. If your children need care look no further come here.

They close early if they are not busy enough. No notice. Even if you call and say you are 5 mins…read moreaway, they say "We are closing". If you point out their hours online are saying they are open, they say they are not busy so they are closing. Why be urgent care if you are not around when it's urgent?

Earlier this week I had came in with my mom for her appointment. As soon as we went up to the front…read moredesk the lady was vaping which was very unprofessional of her. She didn't put it away till I said that her vaping in front of the patient is disgusting. She was also being very disrespectful and rude towards her patient and just by being there I felt disgusted and felt bad that my mom was even being seen here.

Monica, who I believe is an MA, was gentle, kind, and wonderful…read moreHard to find these days

Doctor was negatively and falsely presumptive and was not fully knowledgeable in standard…read moregynecological care even after receiving negative lab results. Comments were demeaning and I had to wait a week before I had to insist on a follow up. I received more insight from Google. Will stick to Advent or Baycare for urgent care in the future.

The blonde front desk lady is rude and unhelpful. Very quick and irritated found out later on I…read moreshouldn't have paid as much as I did but I felt rushed when no one else needed to be helped. But everyone else was very nice and helpful.

please please please, hire someone who knows how to put in an iv. you will make tons of money if…read moreyou hire someone who knows what theyre doing.

This practice has a warm, welcoming atmosphere. The staff is friendly and approachable, making…read morepatients feel valued and understood. They offer a wide range of services, ensuring you leave feeling significantly better than when you arrived.

First off I have been coming to Dr Yousef office since moving to Florida and today along with 6…read moremonths ago I have the worst experience. Especially the front desk Kat who was assuming I was arguing with her and said she made the appointment and never told me my appointment was in Zephyrhills but she confirmed it twice. Along with prior they billed me for things that was never done and called the office manager but she never called me back on the outcome until I got another bill. So I would expect that I would be next to get in but I am still waiting. Kat was rude and very condescending and asked like if saying I'm sorry but I provided you the right location and proceeded to say what do you want me to do. I said I wanted to be see right away. And asi said I've known Dr Yousef for a longtime she said that's great so have I. And her expression when I asked to speak with Dr Yousef was very unprofessional. This will be the last time and I am sure me saying that doesn't matter

This is my go to for after hour medical care. It's so close to home and the staff is always so…read morefriendly and caring. They have all functions there like X-ray and scanning equipment to test there which makes it very convenient.

I love going to Guidewell for Urgent Care! From the time I arrived, throughout the appointment, to…read morethe end, I felt delighted! And I was sick! Two days later, I feel much better because of the treatment I was given. GUIDEWELL is the benchmark that all medical care should strive for. Loved the doctor/CNP I had--funny and personable; thorough and smart. I understand why they do not offer Primary Care. The state of the art mission they have created is best for what they do: Urgent Care. I highly recommend it!

I.wrnt to stetho primary care and walk in in zephyrhills…read more Was told.it was just like an urgent care when i called to schedule the apt with Rain and i asked to be scheduled ONLY with the MD NO NPR. DONT ever go here. They lie and dont let ypu see the MD when you specialty schedule for.MD only and deceive you with a NPR but she DOESNT tell me.she was so.i assumed she was the MD. Was told with apt I would be there for max 1 hr as they were very slow at the time and I was there for over 2 hrs and had to literally speed to my pharmacy to pickup 4 rx but 3 of them needed PAs FROM the dr office pharmacy said and that dr had to do this. Drove back to them to only be treated In the worst possible way ever. Oh and i showed the NPR my positive test results from GYN from over a month ago and what medS ive tried and they failed to cure it. When I went back I asked to speak to MD but wAS told I couldn't and NPR came out and I tried to explain that pharmacy said 3 of them need Pas for them and overrides and that dr office had to do it. First was told that a different department does that and that it would take over a week for them to even get to it. I needed these now for my infections and I tried to ask more questions about rxs and office manager IMMEDIATLY picked up her cell phone and called boss Mohamed ( who earlier was working the front desk and was actually very nice at this point) and he was so rude and said that there was an Additional fee of $50 for each PA I have to pay out of pock when i have full health ins of which they already billed. Told him ive never in my entire life been told that there is extra money required by dr office for them to do pas and overrides with my ins for there own rx that they wrote and he said I needed to leave now as it was 6:43pm and they didn't close until 7pm I said i will leave when they will answer the rest of my few questions about rxs and they refused and called 911 and lied and said I was an out of control patient refusing to leave and that they were already closed but it was only 6:52pm at that time I had enough so I just left. Now even the worst part is that I did research on all the 4 rx and 3 out of 4 are completely contraindicated for my type of fungal yeast infection that i showed the NPR And if taken and used that it would make the Infection much worse. So now im left with no rx to treat my Infection and gyn cant get me in Until 3/17 and PCP doesn't do cultures of that area so that why I choose to go to them in The first place cause was told they do cultures and also treat my other infection too. So now I have to go to another but REAL URGENT CARE AGAIN TOMORROW cause im not only very itchy and uncomfortable now for over a month but its gotten worse to where its very painful now. So take my experience as as learning lesson and NEVER EVER GO THERE OR SEND ANYONE YOU CARE ABOUT THERE IF YOU WANT TRUE ACTUALLY LEGIT HEALTHCARE in a PROFESSIONAL MANNER AND That knows how to treat a positive test result with the correct meds and also doesn't lie to you or charge extra for Prior authorizations and over RIDES by calling my health ins FOR THERE OWN RXs that came from them. I even think this is illegal seeing they billed my ins for the visit and it paid it in full with $0 copay for me cause I made sure they were in network with both of my ins when I scheduled apt with rain in scheduling department. They are trying to pull a fast one on people who may not know better but its the drs job to get pAs and do overrides if needed by calling your health ins if its their rx that its about. The pharmacy nor patient can do this. ONLY THE DR CAN AND DEFINITELY SHOULD DO THIS WITHIN ATLEAST 24 HRS WHEN ITS AN ACTIVE WORSENING INFECTION THAT IF LEFT UNTREATED COULD BECOME SEPTIC IN YOUR BLOOD ENDING YOU UP IN THE HOSPITAL. they need to be reported to the board of medicine for this and most importantly for THE IDIOT NPR WRITING 3 RX THAT WOULD MAKE MY TYPE OF INFECTION MUCH WORSE IF TAKEN. THATS THE WHOLE REASON WHY I SHOWED HER MY POSITIVE TEST RESULT. THEY NEED TO BE SHUT DOWN AND REPORTRD IMMEDIATLY

The doctor is so nice and actually all of the staff were awesome. They took their time and took…read moregreat care of me. Love love love how easy it is to be seen fast! I switched to STETHO Md as my pcp. Thanks for the great quick and quality care!!!