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    Dodson Property Management

    1.6 (177 reviews)
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    Services - Dodson Property Management

    Property management

    Buyer's agent

    Listing agent

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    Renting from Dodson Properties has been the most traumatic experience I've had as a renter. Dodson is the epitome of a slumlord with 525 E Grace St apartments. Pros- Close proximity to work and school, access to GRTC/Pulse, supermarkets, great restaurants and entertainment, units have sizable square footage at below market rent for Richmond city. Cons - 1. Poor maintenance - Pet urine, feces and blood can be found any given day in the lobby, elevator or hallways. Elevator smells like piss daily. Subpar maintenance cleaning schedule - was 2x monthly for a fully occupied building of 30+ units, now it's inconsistent 1x a week and they do a pisspoor job. Rat infested alley with garbage left to pile up and spew into the street. Tenants go months without heating/cooling due to broken or faulty HVAC systems. Duke Dodson simply doesn't care if families with newborns or young children are left in a cold apt in the winter or the sweltering heat in the summer. 2. Safety/Security is an issue - stolen packages (complain to mgmnt often, no response or told to have items delivered to work/PO Box, no security cameras at entry door, frequently broken entry door, homeless sleeping in alley door exit or front entry steps. Parking below the building is provided at a cost but your car is broken into repeatedly and you may get stuck in the garage because the gate is faulty and doesn't always work. 3. Maintenance will enter your apt without notice even when there's no emergency or appointment. 4. High turnover of Property Managers - no one stays more than a year, tenants never know who handles property, no response/delayed response to requests/questions. It's nothing short of a miracle if anyone answers the office phones. Frankly, there's an issue with poor maintenance of the property and incompetent management from the owner down to staff. If you value your mental health and quality of life, DO NOT MOVE to 525 East Grace St.

    Madalynne B.

    Falsely Advertise properties, waste of time, no real direct contact or accountability held with this company. Would not recommend. HIGHLY disappointed. Thankful

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    7 years ago

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    7 years ago

    Is it possible to give zero stars. Maintenance is terrible. Consistently takes several days to get a vendor in for maintenance repairs.

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    Page 3 of 5

    Ask the Community - Dodson Property Management

    Review Highlights - Dodson Property Management

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    Ellie was crucial in helping us find out perfect home. With the crazy post-covid market we were…read moreprepared to settle and get into whatever we could find. However, with Ellie's help we not only got into an amazing house but one that checked ALL 23 of our "want" and "need" boxes! Ellie worked tirelessly alongside us and on behalf of us throughout a complicated 1099 loan process. From assisting us with our current home to even helping us with our 4 kids when we toured houses - she was a constant, encouraging, positive force throughout the entire journey. Ellie sourced loan companies for us when we needed creative options, offered us workers and contractors to help us with our old place, and was available and prepared at any moment to work for us when needed. Her knowledge from her years working in the crazy California market proved very helpful when we hit some obstacles with our complex buying process. She remained confident, calm and is without a doubt the reason we closed on our beautiful home! We were being picky, talked to many realtors and were looking for a long-term dream home when we ran into Ellie by chance. After our experience with her we would recommend her 10xxx over.

    Briggs Henry & Assoc

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    (37 reviews)

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    So far I don't have one bad thing to say about our experience! I moved in My gorgeous Home in…read moreMarch 2018 and each month has been great! Henry Briggs & associates has really impressed My husband and I will their fast ,friendly service and attention to details . The most recent event that has prompted Me to write A review was when My air conditioner broke July 3rd in 103 degree weather. I was panicking about it not getting fixed in A timely manner. My son is 5 with high blood pressure and Has A heart condition, So extreme heat can make Him very sick. I just assumed No one would be out before A holiday to fix it and I'd be waiting till Thursday at best to get cool air. I was dreading The thought we'd have to leave our house and get A hotel room . To My surprise I am pleased to say Josh The HVAC tech was out within the hour to fix it and returned on the holiday to finish repairs for Us ! I almost cried I was so greatful . He was very kind and professional .When He was done I tried to tip Him and He declined and told Us it was His job and He was happy To help Us. Not often do You meet People with such Integrity. Thank You So much Henry Briggs and associates for Making Us Feel Like valued tenants. We love y'all !

    Our rental was not cleaned before move in, there were mice, the minisplits broke constantly, there…read morewas a leak from the bathroom to the kitchen ceiling the maintenance team knew about and never fully fixed, pipes broke, they tried to bill us for plumbing fixes, the insulation was so bad our electricity bill was $600/month in the winter and the floors were freezing, the toilet line froze over during the last ice storm, and they failed to give the legally required 72 hour notice for nonemergency repairs not requested by the tenants when they replaced the roof. Then when the roof caved in because they cheaped out on installation, they took two weeks to send someone out to repair the hole in our ceiling. When the mold problems came, it took three weeks and a legal threat to get them to send anyone out to remediate the mold. The place we rented was the worst house I've ever rented and also the most expensive. Beware.​​​​​​​​​​​​​​

    Dodson Property Management - propertymgmt - Updated July 2026

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