Our 10 month old Morkie, Sammy, was overdue for his grooming. And our regular groomer was no…read morelonger available. I called Discount Doggy Grooming and John was awesome at accommodating my schedule. When I arrived, he was friendly and respectful. He asked questions of how I wanted Sammy cut and made sound suggestions, keeping our pup in mind. He was quick, and had our boy comfortable in no time! His pricing is very reasonable as well. I highly recommend Discount Doggy Grooming for your fur babies. Thanks John!

I never give reviews but I have to warn others of our terrible experience at this establishment as…read moreboth a customer and a student. As a Customer, I thought Leslie (the owner) was familiar with all breeds. Clearly, she isn't with ours and the hours of aggressive raking during their baths and knife stripping thereafter broke my dogs' skin and they were in severe discomfort for weeks. After advising the owner and sending pics, she apologized and gave me a bottle of wound wash. She refused to give me a refund despite even having to take my dogs to the vet! The cost for this butcher of a job was $400+ vet bills. As a student, I was verbally abused regularly, it's a culture this establishment promotes at all their locations. I was paying thousands of dollars to walk on egg shells and finally had to walk out to get away from the abuse once and for all. One day prior to the course ending! I simply couldn't take anymore from Leslie. She's a fake, mean, old, sharp tongued lady who is hurtful and fixated on demeaning people, not teaching them. Aside from that, the curriculum was not delivered as outlined! I have to start my schooling from scratch at another school and of course, kiss the money I spent here goodbye. The owner will never admit to being wrong and refund a customer their good money. This place is a scam. I thought Leslie was one of the best in the business and was excited to learn from her. Boy was i wrong! Go to places that are honest in their pricing and services and where your precious pets can be trusted. Not here. I wish someone had told me this before I got involved with this money grab.

Eggie has been our families groomer for about 10 or more years now...Shes an absolute top end…read morestylist and I've resorted to trying other groomers only because she is a little on the expensive side ....Not one groomer can match Eggie's talents...my Wheaton comes out sloppy and choppy so now I only deal with Pampered Paws Port Credit...She doesn't have a bunch of dogs in the salon...my dogs not stuck at the groomers for a day...I drop him off and return 2 to 3 hours later to a perfect cut...grows out beautifully...shes a true professional and been in business in Port Credit for years....

Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

Warm and friendly! It was my dog's first time staying there for the day. She had fun!read more

Amazing indeed. Our cat has gotten older & had gotten some matted fur on his belly…read more The wife was trepidatious but I got her to take him in and they were great with him. The cat groomer kept him calm while she trimmed him. It was a great grooming job & worth every penny.

The puppies are super cute!! They have different types of puppies every week too. Be aware of them…read moregoing to toilets on your mat tho

Horrific experience! They do whatever they feel it's right and are not taking responsibility or…read morerespect owner's opinion. My poms puppy had a severe matting behind her ears, I sent a photo to a friend of mine who is groomer in BC whom advised me to take her to the groomer immediately as they have necessary detangling tools and can help with the situation. Her regular groomer didn't have time so had to book with this place for the fist time. They shaved the matt off without consulting me!! Simple google search shows that you should not shave poms hair as there is a chance that the hair won't grow back again. I didn't realize how bad the situation until I got home and took the bandanna they put around her neck off. I've called immediately and asked why this action was taken and I've been told that the matting was so severe so they had no other options (NOT TRUE! There are many other options which are more time consuming). One thing that really hit my nerve was that the person on the call admitted that quoted: "oh I am fully aware that there is chance for the hair to not re-grow"!!! If you're aware, didn't you think this is important enough to consult with the owner first??? Maybe I wanted to get second opinion or show the situation to the vet... Very disappointed!!! The stress that they're causing me now because of the situation can't be explained with words. STAY AWAY FROM THIS PLACE AT ANY COST!

Woof Gang Bakery & Grooming in Oakville's Naya Gava branch is hands down the best place for pets…read moreand their humans! From the moment you walk in, the team makes you feel welcome with their warmth, professionalism, and genuine love for animals. The grooming is top-notch--my pup came out looking fresh, happy, and so well cared for. You can tell they go the extra mile with every detail. The shop itself is spotless, beautifully set up, and stocked with the cutest (and healthiest!) treats, toys, and accessories. It's honestly a one-stop pet paradise. What I love most is the way they treat every pet like family--you never feel like you're dropping your dog off at "just another salon." If you want consistent quality, amazing service, and a team that really gets pets, this is the spot. Oakville is lucky to have them! Highly recommend to all fur-parents.

Leighanne & Niko were so welcoming. Our Miniature Schnauzer, Angel, had a wonderful day. She…read moreenjoyed her spa time and even got time to play and make a few new friends. Niko was so patient and understanding her anxiety after unpleasant experiences at other groomers. If you are looking for exceptional care from a groomer, don't hesitate to take your dog to The Dapper Dog Den. They check all the boxes, kind, thoughtful, clean and loving. Angel took to Niko immediately and he gave her all the attention she asked for and she is insatiable. If you are looking for a groomer who is exceptional, look no further. The Dapper Dog Den fits the bill, your dog will thank you.

The owner, Louisa is so friendly and talented. My Shih-poo is high energy and she had no problem…read moregrooming her. Louisa gave her a teddy bear cut. Absolutely recommend Clip and Tails Doggie Day Spa and Pet store.

The best grooming our dog has ever received. Our dog is an old dog and has trouble standing and…read morethis was an issue with most groomers however it wasn't an issue for Louisa and her staff. Our beloved special rescue dog was treated like a king. He received the best hair cut and the best treatment ever. We have had three rescues over the years and had many different groomers however we have now found the only one our dogs will ever use again. I cannot speak highly enough about the staff and the care they gave our hairy member of the family