I've had a great experience with the grooming at Elite K-911. The staff is friendly and the place…read moreis very clean, and they clearly care about the dogs. Maya in particular does an excellent job. She's patient and very detail-oriented with all of her cats and dogs. She also does a great job handling my cat and clipping his nails which makes the whole experience much easier.

We brought our dog, Gracie, to K911 for an evaluation. After our visit, we were satisfied with the…read morefacility and staff, and accordingly purchased a training package. During our initial training session, we encountered a trainer who stated that "dogs don't have feelings," and basically told us if our dog was not in our eyesight at any point in time they should be caged which made us uncomfortable. As a result, we requested a refund. We were advised that we could transfer to a different trainer, but when we attempted to reschedule with another trainer, we were informed that our session timeframe had expired, and therefore, we were not eligible for a refund or to schedule additional sessions without purchasing a new package. Furthermore, the receptionist explained that I misunderstood the trainer's comments, asserting that the trainer would never have said "dogs have no feelings," despite having heard the statement multiple times during the session. The receptionist continued to speculate about what the trainer might have said, disregarding our firsthand experience. Due to these concerns, I cannot recommend this facility to friends or family. **Update** We were also informed that additional links for the training collar could only be purchased at the location because they specialize in links imported from Germany. When I called attempting to reschedule a visit, the receptionist stated that individual links could be purchased there. However, upon our visit today, we were told that only complete collars are available for purchase, and separate links are not sold but we could purchase a new collar for $47.00 as if we didn't already waste enough money.

Wonderful place of business ! It's one thing, when a nervous…read moredog mom takes her 1year old mini sheepadoodle in for his first major haircut and not only were they all great with the dog but also with mom ! Lol ! They really were so kind and answered all my questions and explained a lot to me and I really appreciated it. My handsome boy looks like he found his groomer. Well, now, their so great, they took on our Maincoon cat . Now, over his 8 years, he's had few lion cuts. I'm sure it ain't easy shaving a cat in-fact it's got to be a nightmare ! They did it! When they called I asked how he did, expecting to hear he did ok but grumpy at the end ( because that's what I usually hear) The young lady on the phone in a very kind voice said he was tough . My heart sunk, i though the worse I couldn't hear anything after that. All I thought was her voice is so pleasant and she's so professional! I sent my husband to pick the cat up ( I stayed home and started hysterically crying) I think I even told my husband "I couldn't go back there and their never going groom him again " My husband came home and told me the story and said that the cat is welcome to come back. I love them ! And yes, the cats lion cut is perfect

I took my 9.2-lb morkie to pampered pets of parma 2 times. The 1st picture is how he looked when I…read morepicked him up after his 1st visit, which I was happy about how he looked. The 2nd picture is when I dropped off my 9.2-lb morkie and I picked up a chihuahua. I posted a very unhappy review on Google and they got it removed stating that it was very inappropriate and unnecessary. Then I got the following message from them....Balboa is not a 9 lb dog, he is a larger morkie (20-25 lbs) and I personally groomed him in March. The tone of your message was unnecessary and inappropriate. Professional grooming involves significantly more time, skill and care than a simple haircut, and pricing ($85) reflects that. I stand by my service and the value provided. When I dropped him off I asked for him to have the same haircut that he had previously, which did not happen, hence the statement that I dropped off my 9-lb morkie and picked up a chihuahua. I was then told by the owner that I was no longer welcomed to bring my dog back there and I needed to find a groomer that was more satisfactory to my liking. She clearly didn't read my review because I stated that I would never bring Balboa back there again because of the horrific job they did on him. I'm more angry about the fact that she tried to tell me that my 9.2-lb morkie was a larger morkie, weighing in at 20-25-lbs. That is the most ridiculous shit I've ever heard. So all I have to say to whoever drops off their yorkie breeds, good luck, because you'll probably pick up a chihuahua instead of a Yorkie.

Woof Wise trained our Australian Shepherd as a pup and did a fabulous job. They trained us on how…read moreto work with her at home too! Our girl is 9 yrs old now and still remembers the training received at Woof Wise!

They are amazing! They love dogs and help so much . Our…read moredog loves to go and play training games

My 2dogs Stanley and Lily had an 11:00 am appointment today and are still there at 6:30 pm. I've…read morehad this appointment for 2 months and this is not the first time my dogs have been there for multiple hours. They need to stop over booking . One of my dogs are on seizure medication and we had to take it there to give it to him. I will never take them back there and they have been going for a year. Get it together people. Over priced and unexceptionable service. Bye bye .

Took my 10 month old Lab here for a nail trim & grinding. The girl who did her nails was super…read morefriendly & really good with my pup, who's never had her nails cut. They turned out great. I will return for the nail trim & get her groomed there in the future.

I first contacted this veterinary clinic because my Duke is terrified of everything and I mean…read moreeverything outside of my apartment. All he does is shake & tremble badly. So his first visit here, and the staff were accommodating to his needs and were very well with him. Awesome staff and Awesome Doctor as well, will continue to go here for Duke's care.

I had never been to this Animal Hospital- after my appointment- I can honestly say - I will always…read morecome to this place with my pets. Amazing Staff - very personable - friendly and helpful. Great with my dog whom isn't the friendliest with new people they did a wonderful job. The price is very affordable. I recommend this place 100%. Adrian Thomas & Remy.

Awesome group of people taking care of my pet. My puppy LOVES going there to 0lay with her friends!!read more

If I could give negative stars I would. DO NOT EVER BOARD YOUR DOG HERE. My dog Piper just spent…read more3 Nights and 3 days there and came back with with marks on here face that look like she was muzzled and lethargic like she was given something to sedate here. When I sent the Pictures of her face and then video of here struggling to keep her eyes open after speaking with the Manager all I got was excuse after excuse of well for her mouth sores it could be skin irritation from Metal food bowl, WTF. Than it was it could be here teeth tubbing against he lower mouth, again WTF. My dog is 8 yrs old and never ever had this happen and those iritations were not there when I dropped her off. As for her being lethargic again it was just a excuse because it was well my dog acts this way and that way. My dog thank god is ok today but I will never ever step foot in this facility ever again and if you love your dogs and I am sure you do please seek an alternate boarding facility.

Our dog Maisy is a 4 year old Papillon. We looked into training because of her reactivity to other…read moredogs and we wanted to eventually be able to go on walks with her without her having a meltdown. With her age, we knew training would not be a perfect fix and we just wanted to get to a manageable spot. We found Turning Point Dog Training through a Google search and reached out. Within a day or two (I think it was same day), we got a response from Andrea, one of their dog trainers. Andrea was very accommodating with scheduling as my partner and I both work full time. When we first met with her - we immediately felt comfortable. One thing that I noticed and really appreciated right off is that we were not rushed through an appointment. Andrea took her time with us and we even ended up staying over time. She easily could have said "oh times up" or "I have another appointment". But this showed me that they would take time with our dog. We ended up selecting a 3 week board and train as that is what we felt fit out life best at the moment. Again - we went in with expectations that Maisy may never be perfect, but we wanted manageable. We met up with Andrea for her midway session and then again for a public outing at 3pm in a local park (I never thought I would take Maisy to a busy park with lots of dogs at 3pm), and we were absolutely blown away. It was a night and day difference! Maisy was walking near dogs and not having a full freak out and was able to remain calm. We did have to correct some minor behaviors - but she's still learning and so are we! Those behaviors we corrected though were nothing like anything she did in the past that felt unmanageable. We get Maisy back today from our 3 week board and train and we can't wait to see how it goes integrating what she has learned and what we have learned into our everyday life. I will post another review after a couple of weeks and/or months for an update. But so far, we have had such a great and meaningful experience! Other things we enjoyed: They send daily photo updates so you are never left without seeing your pup! They also have around the clock care and have eyes on your dog almost all the time if not all the time. Maisy was in such good hands.

I may be biased, but I absolutely adore TPDT. Anthony, Andrea, Paige and Jess are top tier trainers…read more- they all take a patient approach, explain things in great detail, and truly care about the relationship between you and your dog. I have personally used the boarding for my whole crew over a holiday, and daycare numerous times and my dogs love it. I cannot recommend TPDT enough. If you are in Cleveland (or even remotely in the area) they are the best when it comes to training, pack walks, daycare, and boarding.

We have brought our very needy English bulldog here many times and he loves it! He naturally has a…read morelot of ailments and always seems to be on some medicine when we take him and they're very good about making sure he gets everything he needs. I love that it's social so they let them outside often throughout the day to play, but the dogs still each have their own room (not kennels). It's perfect for our dog because he gets to play and then go into his own space with a glass door so he can still see out. They provide beds and bowls as well so really they're all taken care of. They have four drop off/pick up times throughout the day, as early as 7:30am or as late as 9:00pm so it's convenient for traveling. Their prices are more than reasonable and they also offer daycare and grooming! We really love this place and even go out of our way when traveling just to bring our doggo here - he's always treated like a prince.

Not a good experience with new owner. Overcharged for 4 lb dog, refuses to speak with customers…read moredirectly. Do not recommend.