Nice staff, Amy vet tech was especially sweet to my young puppy who was afraid. The facility has no…read moregrass close by which made it difficult to get the dog to a spot to pee. Dr was nice but seemed annoyed when puppy balked at having her ears examined. Cost was reasonable. I changed clinics due to cost so appreciate paying less.

I've been taking my dogs here since I moved to Kentucky in 2019. I've seen several of their…read moreveterinarians, and Dr. Thacker is my favorite. The vet care is adequate; however, there are a few issues to be aware of. As someone else mentioned, there is no grass for relieving your nervous pet prior to going in or coming out of the building. I've also consistently had problems with accurate documentation of vaccines and mentioned multiple times by email, phone, and in-person that my dog is up-to-date with vaccines and they can stop sending me notices in the mail. I provide proof of this every time, but it still continues. A huge negative is that there was no vet or tech follow-up conveying recent lab test results causing a delay in treatment. I was told results take two weeks, but the date on the paperwork shows they had access to the results a full week ago. Only after I called, was a plan of treatment set in place. I have considered going to a different location for veterinary services due to these issues, but likely the next place would have their own issues. One plus for this office is that they coordinate care with an an outside provider who provides chiropractic care and red-light therapy.