I called to make an appointment with the groomer that had been grooming my dog since he was a puppy, a year and a half. The front desk told me that my groomer left, had a better offer. She suggested the current groomer. I asked how I could contact my groomer and was told that no one knew how to contact her. I then stated to her that maybe they just didn't want me to go else where. The desk person he hawed and apologized. This to me showed lack of respect for a client and also a non caring attitude towards my pet. Very poor customer service. Are they that desperate for clients that they have to lie to past clients? Guess so! Sorry, Dog House, I won't have anything good to say about you to others. read more