We did Puppy Basic 2-6 with Mallory and cannot say enough great things about this place and the…read moreclasses offered. We appreciated being able to feel comfortable in a place not only with our puppy, but with other handlers and puppies who all wanted the same thing we did - to know how to set our puppy up for success. The class is super informative and interactive, with weekly homework that helps not only ingrain training behaviors but helps you and your dog communicate, bond, and set goals. The area itself is super spacious so while you are in a class you feel like you're able to get the space you need to focus on yourselves and your dogs. There's also a cute little store where you can get all kinds of things - some things you may not have even thought about that catch your interest! Mallory is a great instructor that we highly recommend. She is there for you and your dogs and wants everyone to succeed. The instruction and encouragement, especially when there are struggles, promotes positive feelings and relaxation for all. You really end up leaving a course or a class feeling accomplished and eager to continue outside of the classroom. One of the best decisions we have made when it comes to our puppy was signing him up for this first class, and we can't wait to sign him up for more and continue to grow with him!

From the owner: Dog training services and retail pet productsread more

A very nice guy. Jeff…read more Called the next day and refunded our money. Communication between workers , the web, and you. Might continue to be dysfunctional. More reviews need by others....

COVID-19 is not beating the dog training at ACT. Classes are being held in yards a few now at the…read moreACT training site and even an on line class to help all of us keep our dogs in training and happy. I have always enjoyed the trainings at ACT. I'm on my third dog and have used ACT for almost all my classes to help my dog and myself communicate well together. Please consider this center as your primary training place. Dolly Lefever

Dylan loved his birthday cake ! No stomach problems - he ate it in 4 servings :) loved the hat and…read morebandana too!

After Thanksgiving I stopped by AK Bark to pick up a pre-ordered doggy advent calendar and somehow…read moreended up purchasing a bunch of other things. That usually happens when I go there. They have so much to choose from. They happened to have some doggy donut samples out, which immediately grabbed my attention. One doggy donut quickly turned into several because I have three dogs and there was no way they were going to share. The fresh treats were such a fun touch, and I loved seeing options like donuts and cookies available right in the store. AK Bark has a really nice variety of dog toys, clothing, accessories, and treats. Everything was easy to find, and the store itself was clean and well stocked. The staff made the experience even better. Everyone was friendly and helpful. No pressure, just good vibes and great customer service. If you are looking for a place to spoil your dog or dogs a little, AK Bark is definitely worth checking out. As always my German translation, for anyone else who is bilingual out there. Nach Thanksgiving ging ich bei AK Bark vorbei, um einen bestellten Hunde Adventskalender abzuholen, und habe am Ende hab ich natürlich noch viel mehr gekauft. Das passiert mir doch irgendwie jedes Mal. Die Auswahl ist einfach grossartig. Sie hatten zufällig ein paar sample von Hunde Donuts da, von welchen ich sofort eines ausgesuch hab. Aus einem Donut wurden dann schnell mehrere, weil ich drei Hunde habe geht das Teilen nicht, also habe ich zwei zusätzliche gekauft. Die frischen hunde kekse sind wirklich eine tolle Idee, und ich finde es super, dass Sie Sachen wie Donuts und Kekse haben. AK Bark hat eine richtig schöne Auswahl an Spielzeug, Kleidung, Zubehör und Leckereien für alle Hunde. Der Laden sauber, übersichtlich und die Regale voll. Das Team hat das Einkaufserlebnis noch besser gemacht. Alle waren freundlich und hilfsbereit. Kein Verkaufsdruck, einfach eine angenehme Atmosphäre und richtig guter Service. Wenn man seinen Hund oder Hunde ein bisschen verwöhnen möchte, ist AK Bark auf jeden Fall einen Besuch wert.

As follow up to my poor service experience with Petco Wasilla, I spoke with my vet again regarding…read morethe wellness letter your staff said my vet will know all about. They have six people working in the office and none of them know what you're talking about. They have never issued anything other than the check up report and rabies certificate we gave your staff. They are checking with Petco Corporate but said they've heard of a vet issuing a "wellness letter" to a groomer. How can you improve? Fire your rude incompetent two bit manager and mean girl workers. Petco is a business that should provide good service to its customers. Not your staff rudely lecturing customers about what they want the customer to do when they show up for an appointment that took a month to get. It was a total waste of our time and we will not be back. My hope is those who take time to read this review will arrive at the same conclusion and run for the hills. This place is not worth the brain damage. Stay away.

I visited Petco Wasilla store and talked to a manager regarding my vet putting my dog on…read moreprescription wet food because of allergies. We had 6 cases of non prescription wet canned food that we had ordered because the store was always out of that food. I asked the manager if we could return the 6 cases all with late 2026 expiration dates and he said yes. He said we can do a store credit or put the credit back on your card. The next day I carried 6 cases in to the store and the manager was not in. The sales clerk said we don't accept returns after 60 days. A different manager came out and she pulled up my name and we have no record you purchased this food here. I told her I ordered that food from them in the store for the last 5 years. After 30 minutes of them trying to find my order I pulled up my bank records on my phone and showed her all of the orders. Magically they were able to find my orders. She told me that the manager I met with was new and that they could only give me a store credit. I insisted on a refund. The manger went to the back room to call her boss and came out and said we will only give you a store credit. The new food is only available on line and using the store credit would not allow me to do repeat orders to reduce cost of the case. I agreed and so she started processing the credit in her register and turned to me and said the system will not allow me to process the credit because it is over 60 days since you purchased. I spent over an hour dealing with incompetent people and walked out with the 6cases. I will pay more purchasing from my vet before I will ever step a foot in that store.

We've been customers of Alaska K9 Aquatics for over 2 years and our pups love swimming in the pool…read more Unfortunately, this facility is under new ownership and the high standards by the previous owners haven't been upheld. Heather (dog trainer) is the only bright spot within this facility who's always on top of things. We notice on days she's not there the cleanliness, customer interactions, and overall functioning of this business becomes extremely degraded. We've had a standing appointment with our 3 dogs every other Friday for over 2 years and schedule 2-3 months in advance. The previous owners always insured a gap with our pups since one of our dogs is reactive. This courtesy wasn't just extended to our dogs but to all clientele that needed a small buffer to get their dogs in/out of the pool. Recently, when the new owner was doing orientations with new clientele 2 dogs were brought in during our swim time and our dogs immediately stopped swimming and began engaging the dogs that had suddenly appeared. The new owner did not address the situation appropriately and should have politely asked new clientele to wait in their vehicles until we completed our swim time. The previous owners had this as a standing rule so clients renting out the pool were not disturbed during their 30 min swim time. The new owner asked if we wanted our session comped and stated we just didn't want dogs coming in during our session which until recently had never been an issue. We asked if this would be a problem in the future and the new owner stated you can just take the last session of the day if it's going to be a problem. It appeared the new owner didn't want to extend this simple courtesy. My spouse texted back and forth with the new owner stating that we would wait until Heather returned prior to scheduling another appointment. She abruptly, credited the remaining balance of our $1,200 punch card and sent us a comp for our session that had been interrupted without discussing with us first. Apparently, losing an established client after 2 years is this new owners only solution to this "new" issue which was never a problem with the previous owners. I sincerely hope that the "New" ownership can adopt/enforce the established policies the previous owners had in place. This would create a safe, clean, and enjoyable environment for everyone.

Honestly love this place! Haven't been back in awhile given the drive from Wasilla to anchorage…read more However, my dog Indiana became less scared of the water & it was great exercise since he has hip dysplasia & muscle atrophy! They even did my former puppies first swim to get him used to it. They are very helpful & make it a fun no stress environment for your dogs! Highly recommend!

The staff in the Grooming Salon are very unfriendly. The Store itself is very dirty and I have…read moretaken my business somewhere else. I don't recommend anyone going there.

I'm sharing this because I wish I had trusted my instincts sooner…read more About a year ago, I took my dog to the Mountain View location of Petco in Anchorage for a nail trim. When I picked him up, something felt off. I couldn't pinpoint exactly what had happened, but his behavior was clearly different. Since that visit, he will not let anyone touch his front paws or trim his nails. Before this appointment, he was completely fine with nail handling--I was able to trim them at home without any issues. This change was immediate and has been ongoing ever since. For context, I had previously taken him to the south Anchorage Petco, and he had a completely normal experience there. No fear, no resistance afterward. That's why this shift stood out so strongly. I can't say exactly what occurred during that appointment, but the lasting impact on my dog has been significant. It's been really difficult to work through this fear with him, and it's honestly heartbreaking to see. If you have a sensitive or anxious dog, I would strongly encourage you to ask detailed questions about handling practices and consider how your pet might respond to that environment.