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    Doggie Diva

    1.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    Regency Forest Pet Memorial Park - My baby Shadow

    Regency Forest Pet Memorial Park

    (95 reviews)

    I would do zero stars, but not available, The worst experience that anyone could have!!!…read more We Took out Lola December 5, 2024 to get cremated, we've had 17 dogs cremated there over the years. The new owners that call themselves the "Final Gift". They had made excuses for over 2 weeks of why we haven't received our ashes. Finally the general manager, Eric Hosley call to tell us that they gave our Lola's ashes to another family! Who happened to be the member family's name is Lola. Eric Horsley Promised to deliver our Lola's ashes personally by Monday 12/16. He made more excuses about the owners who can not bring Lola's ashes to the facility. Example: they had car trouble, they had to work late, It's now a month that we still don't have her ashes and they stopped calling us. No call no show. I submitted a claim to the Better Business Bureau We sent registered letters to the middle island and the corporate offices ! They did refund our monies. But Eric Hursey promised for us to pick out a glass etched memento of Lola's picture on it. Never called us again! Never fessed up to the mistake or never received our etched glass. Lies after lies. We are definitely going to contact channel 12 news and eyewitness news on your side. There are more reputable crematories on Long Island than theirs. After all the reviews I read, I will never EVER recommend that place to anyone.

    Very organized and well run. Employees are compassionate and sincere. Our third time here since…read more2010, it certainly has changed since then-very formal viewing areas and you can see your pet from a small viewing room right before the furnace door closes. Every aspect from first call, to dealing with the women at front desk, to our interaction with Brian (who shows you into the viewing room and transports your pet to the furnace) was full of empathy and respect for you and your beloved pet.

    Doggie Diva - petstore - Updated June 2026

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