I took my Yorkie there and asked for his hair to be cut short before he was having surgery. She cut…read moreit so short even his eye lashes were gone. I didn't recognize him. No Yorkie should be cut this short. He looked like a chihuahua. He was in so much pain from the razor burn that he couldn't sit or lay on his belly for hours. I put cold clothes on his tummy to try to help with the burn. He shook for 24 hours. I wasn't going to complain because I took me previous dog there and I always had good experiences but who ever is grooming there these days does not know what they're doing.

Great groomer and wonderful daycare. my dog Cooper loves going there. the staff is really lovely.read more

What a wonderful place! We needed a place for three nights since our place in Victoria was not dog…read morefriendly. The setting is lovely and clean. The kennels are situated in a grove of trees which would be advantageous in the summer. Our Springers got a private kennel area consisting of 8'x10' indoor and an 8'x10' outdoor space. Twice a day they got an hour or more of exercise time in a large yard with the staff. The gal who helped us was sweet; the kind of person who loves their job. The prices were ~$20 less/day than we found in Victoria. I think it was about $40/day for both dogs at Puppy Love. The kennels are conveniently located on your way into town from Swartz Bay and we felt that the drive to pick them up was worth it even though we were heading out to Port Angeles. We would definitely recommend Puppy Love!!!!!

They have been grooming my Coton for 4 years now and they are wonderful! I am always happy with his…read morecut, and if I ever do have any concerns, they are quick to reply and offer help. Very friendly service!

So happy to have found this grooming outfit. Originally working out of home. Been in Saanich for…read more3 years. We needed a new groomer for our mature (over 17 years' old) Cairn who has been used to having home grooming for some years. I was dreading the search...and Victoria has various grooming places, but they are heavily booked most without spaces. I found the perfect place. Booked an appointment. Dear Dog had a bout of bad health which meant she couldn't attend the pre-booked appointment. I just about gave them the right amount of cancellation notice. They were VERY patient with us and understanding. I re-booked a few weeks' later. She was looking pretty shaggy by then. But at least a lot healthier. Our groomer was the lovely Kaylyn. I knew, walking through the door, that this was a good place. Sweet pegs up behind check in with dogs' names being attended to and their leads. Some separate areas (at least one) for dogs older and less sociable. Ours was waiting there for us on pick up. It looked very clean, tidy and welcoming. We felt confident leaving Olive. Returning over 1.5 hours later. What a treat that was. We'd found our dog again! One of the best cuts I've seen for a very long time. She wasn't nervous or upset. It was easy to see that she was relieved to have a lot less hair and to be able to see better. Tail wagging operative! I've re-booked and we'll be back in 5 weeks. 100% recommended. Be patient about their getting back to you (ideally by text). They are a busy shop, but always get there, just may take a few days longer than you'd expect. Worth the wait imo.

Caslyn and Co. are amazing! Pets are pampered and calm in a clean home like environment.read more

Kelsey is amazing! Definitely recommend her as the best Groomer in the Cowichan Valley!!read more

I have taken my dogs to Kelcie for many years. Kelcie is well educated and works around each dog's…read morespecial needs.

We couldn't be happier with Top Dog - we have the hairiest dog in the world and they always do a…read morewonderful job grooming him. Most importantly, he's an anxious boy and they always take care to be calm and gentle with him which is worth more to us than the excellent grooming! Always grateful for the great job and the respectful handling.

For seven years Top Dog was our go-to for regular nail trims and grooming for our two rescue…read moreYorkies. Trish, Darren, Nandi, JK and Tae-Oh are all wonderful and always took such great care of our boys before they crossed the rainbow bridge. Can't recommend Top Dog enough.

Robert Butler (Bob) has been walking my Boarder Collie for more than 10 years now and he often…read moreboards her as well. He is fabulous and I can't recommend him enough. After her first walk years ago the next morning she was waiting in the front window for him! Now he takes my Chihuahua as well, and that little guy has been problematic (fear aggression) but he absolutely adores Bob and wife Julie. Bob has even been able to get the ChiChi walking off-leash. Bob often takes me out for hikes with the pack which is awesome. I really love this guy, as do all the dogs!! Lisa N

Bob has been an absolute lifesaver for me and Churro! From the very first interaction, it was clear…read morethat Bob genuinely loves and understands dogs. Churro adores him, and it's easy to see why--Bob is incredibly patient, caring, and attentive to every little detail. As a boarder, Bob goes above and beyond to make Churro feel at home. He provides a safe, clean, and welcoming environment. I always know how Churro is doing. It's such a relief to know my dog is in good hands while I am away. As a walker, Bob is punctual, reliable, and always ensures Churro gets the perfect balance of exercise and fun. , Bob tailors the experience to Churro's needs. Churro always comes home happy, tired, and ready for a nap! Bob has become an essential part of Churro's life, and I am so grateful to have found someone I trust completely. If you are looking for someone who will treat your dog like family, Bob is the absolute best choice! Donna

I absolutely love every class I have been to with Monique! She will always tell you straight up…read morewhat is best for the dog and I admire and appreciate that honestly more than anything.

I first met Monique through the National Association of Dog Obedience Instructors. I was somewhat…read morefamiliar with her, at least by her name, from her involvement in CKC obedience with multiple breeds and competing at Crufts. Monique runs a tight ship, and has a lot of experience, in addition to the accomplishments I look for in a trainer who teaches others in the field. I knew she could help me when I was having some troubling behavior issues with an older female Shepherd. Her advice and guidance was spot-on, and I completed the work she outlined, seeing it work in front of my own eyes. She was thorough in her questions and recommendations. I highly recommend the Naughty Doggie and Monique. As I am looking out for more seminars, I look forward to utilizing her knowledge in the future. There's not a lot like her around, if you are closer to the area and able to come to the classes, especially for competition obedience with my four dogs... I wish I could attend all of them.

A friend took me to this little local pet store for the first time and the people are so friendly…read moreand helpful. Looking around the store, you can tell that they really care and know about pets. The store is packed with a lot of things from bird food to dog toys. They even have dog strollers as well as dog toy puzzles. Items are reasonable priced and lots of free parking.

Fabulous customer service. Ordered an item in for me, communicated clearly about when it would be…read morein AND even offered to deliver it! Keep up the good work!