I was trying to explain. That my baby had breathing issues while scheduling appt. Was interrupted…read moreby WELL DO YOU WANT ME TO PUT HIM DOWN? I was explaining that I wait on him. Bec of breathing issues. Was not interested. I cancelled the appt. They were not concerned.

I just moved to Florence last year from Charleston so maybe I need to lower my expectations…read more I've tried 3 grooming salons since I moved here and so far they are all sub-par in my opinion. I thought Bark Avenue was going to be different, because the first groom we had was wonderful, but so far they are inconsistent. The times I get a full groom done on my labradoodles they're usually done very well. Then I get a maintenance groom and it's like they get a bath but no more; even though I specifically ask for feet, face, ears and hygiene areas done. Today I returned from picking them up and my one dog's ears are full of mats. She has long hair on her ears, and the mats are very visible on the ends. I called and the groomer said she "didn't see any mats..." Well, she's very young and I'm pretty old, and not wearing my glasses and I can see them. The attitude of the younger lady there seems to be indifference . She never smiles, or greets the dogs. She just seems like she hates working there tbh. I'm sure that is not what the owner of Bark Avenue wants in an employee. I hate leaving bad reviews but I guess I'm still on the search for a decent groomer in Florence.

They do a great job with my girl. I was hesitant because my doodle can be reactive but Robin was…read moreable to calm her. Can't thank her enough.

From the owner: I will take my time with your pet so that (he/she) will get to know and trust me. I will do what…read moreevery it take for your pet to be comfortable and not stressed.

The owner is very friendly. It was raining. She came out with the umbrella and got my little dog…read moreout of the car.I am a senior citizen on oxygen It meant a lot to me and she really cared for Charlie my little 12 dog and she did a good job and she explained everything to me, went I went to pick him up . This was my first time I went and I was very happy with her. She's affordable for me. Thank you

Ms Pam and her team are wonderful. They take great care of our Maggie Mae, German Shepard. Great…read moreplace for your four legged babies

Our big puppy Jules (she'll be 2 in November) had developed mats behind her ears and on her…read moreenviable "butt fluff" (long fur on her haunches), and we were wary of tackling them ourselves. Finally we realized we just weren't capable -- plus, her claws were out of control and that spelled a freak-out for her AND us if we tried -- and saw the excellent reviews for Ivanna's. WOW is all I can say! I was afraid her ears would be bald, but they still look full and fluffy, just de-matted! She looks fantastic and is sooo soft and pettable again. They are clearly magicians and she loved her time there! They treated her like a queen, even though she's a big goober. We'll absolutely be back!

Lynn's staff performed a fantastic new transformation for me with my Scooby Doo. He was in…read moredesperate need of a new haircut and with the summer approaching they worked a miracle. I am including one before and after pic so you can judge for yourself. They start taking in clients as early as 7 ish AM to accommodate the working folks and everyone is SOOOO NICE. The price was reasonable and the timeframe was unbelievable. They even called me when my boy was ready to come home. I strongly urge ANYONE needing grooming services to check them out and see for yourself just how AWESOME these folks are. See you guys again in a few months. Thanks again for a GREAT JOB!

My dog received a picture and a good grooming. The price is on the high side, and…read more her breed cut was done to perfection

We love this place! My dog get so excited to see Wendy the owner that does his Asian fusion! We…read moremoved here in 2023 and have coming here ever since they treat us like family here!!

I love taking my dog to Totally Paws! Cindy is the best and…read moreis always so sweet to him. She is always flexible with the schedule and makes everything easy. She always listens to any concerns I have and is patient. I trust her completely with Oreo.

Totally Paws is awesome!! Cindy and her staff do a great job. My pups always come back looking and…read moresmelling fantastic! They spoil them as if they're their own. They really care for their fur clients. I highly recommend Totally Paws.

Showed up on time and did a wonderful job. Could not be happier. The dog was an English Springer…read moreSpaniel and loaded with fleas which she took care of.

The fact that she grooms out of a trailer she brings to your home gives you a level of comfort of…read moreyour puppy/dog going with someone new. Her trailer is equipped with almost everything a salon is with an array of different scents and shampoos catering to each breed. She cares about each animal you give and tries to take their comfort into account with each step She takes. Definite recommend! She can groom anything from a chihuahua, to a doodle, to a pitbull. Truly loves dogs and making the customer happy! ​