Whenever I would go out of town, I would have Waterloo Pet Services (aka Janice and Murray) come by…read moreto check in on my 4 cats. The first time I met J&M, they came by to get to know my pets and collect the key. They took a lot of time saying hi to each cat and learning about her personality. I immediately felt safe leaving my animals in their hands, and from that point I used their services many more times, including over the Christmas holidays. I was always so impressed with their care. They would call if they had any questions, clean up very thoroughly, and write a very cute report of who did what and how much everyone ate. They would also play with my pets and keep a close eye on how everyone was doing, which was impressive because I have two anti-social (ex-feral) cats. I loved coming home and reading about what my pets are up to! I don't have J&M come visit anymore because I moved away from Waterloo, and I deeply miss having such a great resource nearby. I highly recommend Janice and Murray and WPS. They have fair prices and they care very deeply.

Amazing service. My dog Milo loves it there. As soon as I drive up to their house. Milo get super…read moreexcited

Chefs kiss to this place. I cannot recommend them enough! They are such a pleasant staff to deal…read morewith. They were able to figure out what was wrong with my dog instantly, didn't do any unnecessary and expensive tests, explained things throughly and allowed me to ask any questions I had and answered them perfectly. She constantly made me feel reassured that my dog was in good hands and was a total sweetheart. Every vet at this hospital that I have come into contact with is competent, friendly and gives my dog the best of the best treatment. They make sure a solution is found and that no unnecessary costs are paid. If you want the best treatment for your dog or any pet, this is the place to go. I live an hour away from Kitchener (in Hamilton) and I would happily do the hour drive any day of the week instead of going to any vet in Hamilton, because the service here is 10x better than anything I've experienced in Hamilton and honestly is not even in the same league. (The price is also cheaper which is a huge bonus!) Best vets around, period.

Nice enough staff. However twice now I've been quoted on veterinary services and been under quoted…read moreby several hundred dollars, coming time being charged far more than expected! Would NOT recommend if on a budget of any sort.

Mark came to our home to start the training process and we were extremely happy and impressed with…read morehis knowledge. He puts all his knowledge and heart in making sure you are on the right track in training and understanding your dog. We are looking forward to continuing the training and shaping our dog into a great pet. Thanks Mark!!

The first day we met Mark, he told us we would have a great dog in six months. Hard to believe that…read morewith Revel at the time. Lo and behold, here we are... with a dog who has made many accomplishments to be the great dog he is today. Mark focused on us and trained us, humans, with his knowledge, giving us what we needed to be able to positively train our dog to where we are today. He gave us and our dog the confidence we needed to keep going, no matter the struggles. Thank you for saving our rescue and opening our eyes to our dogs world.

Ever since this place has gone under new management, I really love coming here. The staff is…read morefriendly and knowable about most pet need questions. They have brands I trust to feed my cats, and their prices are not that bad. They also have organic food for people who want a natural approach to pet food. They also do dog Grooming On site, and sell other pet lover knickknacks. The owner has a lovely, sweet dog that sits at the check out that loves attention, and is an added bonus to the shopping experience

Excellent customer service and knowledge of brands. Not a huge store but they have everything you…read moreneed for your fur baby! The staff offered samples of food for our new pup to try and they even gave him a personalized name tag. ~Happy customer

I see them pick my neighbours dog up to go for walks. The dog is so excited it literally drags them…read moreto the truck. Looks like it has a good time

Had an amazing shopping experience and help finding a crested geko ! Indi was an awesome person she…read morehas great knowledge about their animals she gave us lots of information and was very helpful! she also gave us a hands on experience to find the best geko for us which was very nice ! Great place overall !

I'm not really sure how to feel about this place. Every time I've gone though the service has been…read moregreat, but they're 50/50 on their knowledge about their reptiles/tarantulas. Good stock, healthy looking animals and I enjoy going here when I have to! One thing I don't like though is that on several occasions I have seen little geckos on the floor, and it would've been so easy for me to pick them up and just walk out lol... I have bought a few live feeders from here and few of the rats actually had great tempers! So good that I think I should've kept them as pets, haha. I do recommend buying from here, but do all of your research and never take just one persons word for it.

So we used Wag Time last week while on vacation and our two labs Rosco and Stella stayed for 6…read morenights and they had a great time and got to make lots of new friends. This is a great facility, very new, clean and well organized along with reasonable prices. The owners are really nice and are both huge dog lovers and made us feel very comfortable. Specially once we saw our dogs act as if they all knew each other already. The indoor/outdoor kennels or pens are a great size. Both our dogs stayed together in one. Both indoor and outdoor play areas are also a good size. They posted video and photos of our dogs enjoying play time with many other dogs and replied to any of our questions while we were away. We will definitely be back the next time we need them taken care of. Thanks again Wagtime! The O'Neills (Rosco & Stella)

My Dogs LOVE going to Wagtime! The staff is so amazing! They really take the time to get to know…read moreeach dog individually. My dogs are my kids to me so it's really hard to find a place for them where I feel at ease but Wagtime gives this to me. LOVE seeing the daily videos knowing my babies are having fun! Love it that you don't pay extra for daycare like other kennels when boarding, it's included! Makes it so much more affordable! The facility is very clean! Love that the dogs have automatic doors to go outside and raised beds to stay clean. Highly recommend!!!