We brought our cockapoo here for the first time. Couldn't be happier! They were really responsive…read moreto my inquire about an estimate for the groom, and they actually stuck to the price that they quoted, unlike other groomers. Super straight forward with how we wanted our dog to be groomed. Will definitely visit again!

Upon taking our dog here, they would cut three of his nails far too short to the point of him…read morebleeding. Will not be returning.

I was very lucky to land a last minute nail trim appointment with Caley, she was super patient with…read moremy dog Skully. He's very anxious about getting nail trims due to bad experiences and Caley was amazing. Although Skully was squirming a lot during the nail trim, all of his nails got trimmed and we even got pointers in the type of brushes to get to deal with his heavy shedding coat! Thanks Caley!

I found Metro Dog Stop after the daycare my boyfriend and I had been using for his dog closed down…read more They made us feel super comfortable that our dog was going to be well taken care of and safe by doing a really thorough pre-screen. The attention to detail, safety, and socialization was really impressive. It was also great that we could use them as-needed. When we were calling around to other places, alot of them had contracts and packages you had to buy to use them. Plus the rates at Metro Dog Stop were really reasonable. My boyfriend only has his dog every few weeks or so, so this was perfect! They also have a really great pick-up & delivery service! We found that out once our work schedules changed and taking the dog to daycare in the morning became impossible. But they have walkers that will come get your dog and bring them to and from the daycare, which was a lifesaver! And over the summer our dog picked up kennel cough at a park, and we were worried about him not being able to go to daycare while we were at work. But they arranged for a walker to come over and do private walks with him during the day, so he still got out and had some company! The customer service is really great and they really care about the dogs. The staff have all been fantastic, our dog comes home happy & tired from playing all day when he's there, and best of all he's always super excited to go there...which is the best evidence of all that it's a great place.

This place has saved our bacon several times when conflicting schedules have made taking care of…read moreour fur baby a little dififcult. My Petropolis is the pet friendly creation of a few former vet techs who wanted to bring their experience and love of animals to a business of their own focused on caring for local cats and dogs. When we're in a bind we will typically call ahead a day or two ahead of time and make a reservation for Opie. To date we've never had an issue making a booking and our little guy loves it so much that he can't wait to get out of the car when we pull up. Prices are really fair with cats going for $20 for a full day on single purchase and $36 for a full day single purchase for your dog. There are significant price savings if you purchase either a 5, 10 or 20 stat package (as much as $8/day). The team here is great and we always feel comfortable leaving the little dude here.

Heard a lot of great reviews about their cat boarding, so decided to leave our Chevy in their hands…read morefor March Break. Chevy literally got his own room all to himself, not a cage or a tiny cubicle-like space that other boarding places offer. The little room was full of climbing equipment and a 2 story sleeping area and in addition to our own blankets, he was given a fresh comforter to sleep on. Highly recommend this place not only for boarding but also for dog grooming and daycare, my friend loves them too and brings her dog there regularly. Also check out their little shop!

We take our dog, KC, here to be groomed and she always come home looking great!…read more KC is 15.5 years old and has warts on her back (as she's aging) and they take care not to run through them as other groomers have. We drop her off in the morning on our way to work and pick her up on our way home.

I've taken Minnie for grooming at Spaw since she was a puppy, she's now a few months shy of 7 years…read moreold. The last time I came in 2018, she came home with irritated private parts because they either used something harsh or they clipped too close to the skin. They offered to give her a plastic cone so she could heal, but it was still an unpleasant experience, so for the most of 2019 I took her to different groomers by my work in Markham. Before the holidays I was on vacation and forgot to book her in for a groom so I came here because I got a last minute appointment. I asked SPECIFICALLY to keep her face round (Asian style) with a pom pom tail. To my surprise, when I picked her up, her face was triangle shaped, head flat and uneven and tail raggedy. They've also raised their prices by quite a bit the past couple years. My cuts used to be about $80 and now they are well over $100 and this is for a small 6 lb. toy poodle. After I voiced my concerns, I got a call saying the person who did the groom was the OWNER of the business. She also hinted at the fact that some dogs are more difficult... hard to believe since my dog was specifically called a "sweetheart" the day I picked her up. Their remedy is that I bring her back to "touch it up". But she has little hair left to work with at the top. If you love your babies, you wouldn't take them here.There's plenty of other reputable groomers who give great cuts and charge less. I regret hastily making the decision to come back after the first incident, but lesson learned.

Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

I was looking for a groomer in the area. I've used the same one for years but was unhappy with the…read moreservice, constantly shaving my dog down to the wood despite my request not to. This is the second time I've used them and I'm really impressed with the service. They did exactly what I asked, and with a smile. Great rates, very quick and available. if you're looking for a dog groomer in the city of Toronto, used these guys!

We have been coming to this gorgeous place for a year now and I'm telling you this is the place to…read moretake your dog. We have a 2.5 year old Chorkie (Puma) and a 2.5 year old Havapoo (Blue). Although both of them have had grooming appointments every month since we got them, Blue just wasn't a fan. Invariably I'd receive horrible feedback from groomers, charged lots of additional "handling" fees and have even been told that Blue needed a "special" groomer. After a year of hurtful and really negative feedback I contacted No Bones About It and was encouraged by the owner ( who is amazing and lovely) to come in so they could give Blue a try. Not only did Jessi do an amazing job but she said she could absolutely work with my Blue. He looked so amazing and not choppy as usual. Not to mention he smelled just awesome too! Jessi saved us. I can't even put into words how grateful we are to have Jessi. She is just such an amazing human. The whole team is so kind and welcoming. We will always bring our babies here. Thank you so much Jessi and Katie! Can't recommend this place enough!

The puppies are super cute!! They have different types of puppies every week too. Be aware of them…read moregoing to toilets on your mat tho

Horrific experience! They do whatever they feel it's right and are not taking responsibility or…read morerespect owner's opinion. My poms puppy had a severe matting behind her ears, I sent a photo to a friend of mine who is groomer in BC whom advised me to take her to the groomer immediately as they have necessary detangling tools and can help with the situation. Her regular groomer didn't have time so had to book with this place for the fist time. They shaved the matt off without consulting me!! Simple google search shows that you should not shave poms hair as there is a chance that the hair won't grow back again. I didn't realize how bad the situation until I got home and took the bandanna they put around her neck off. I've called immediately and asked why this action was taken and I've been told that the matting was so severe so they had no other options (NOT TRUE! There are many other options which are more time consuming). One thing that really hit my nerve was that the person on the call admitted that quoted: "oh I am fully aware that there is chance for the hair to not re-grow"!!! If you're aware, didn't you think this is important enough to consult with the owner first??? Maybe I wanted to get second opinion or show the situation to the vet... Very disappointed!!! The stress that they're causing me now because of the situation can't be explained with words. STAY AWAY FROM THIS PLACE AT ANY COST!

Brought my dog here for grooming and had hands down the best grooming job she has ever had. Usually…read moregroomers make my little poodle girl have a face like a grumpy grandfather, but you made her look so cute! Thank you so much!

I am outraged. When…read moreI picked up my dog Tallulah yesterday after Camille groomed her, I thought there was some kind of mistake, or maybe someone at Canine Social Company was pulling my leg. I had dropped off an itchy and smelling-like-dead-fish, shaggy ragamuffin of a dog at whom park snobs would point and snicker, "what kinda --doodle's THAT?" That's why I didn't recognize Tallulah when she emerged from Camille's salon so brushed up and out, her Afro puff bouncing with her every prance, that on the way home a dog-walker ran up to me and gushed, "what a gorgeous Portuguese Water Dog! She's obviously a show dog." This morning, when I chaperoned Tallulah on her "promenade through the park", I felt like I should have dressed up, with a top hat--and maybe a monocle--but definitely a walking stick with a huge gem on its handle.' Who needs that? It's a hassle and I hold Camille completely responsible for sculpting Tallulah into this attention-demanding diva. Her new stans would be mortified to discover Tallulah's nothing but a dolled-up bernedoodle with heady airs and a shiny coat. All that aside, Camille is a talented groomer who always makes Tallulah look and smell wonderful. I would recommend her to anyone, although not to everyone because it's already hard enough to get an appointment with her.