The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

This man knows abd loves animals and they love him back. Great service, great atmosphere.read more

Went here for the first time to get my very cute but very stubborn dog's nails trimmed. Walked in…read morewith no appointment and he did it right there like a pro! To my surprise my dog still loved him! and was wagging her tail at the end.

Maggie, a former beauty queen(who still looks like one) and her assistant, Eleasha, are so helpful…read moreand informative. My puppy,Java,is treated like a king and looks and smells great after his visits here. I've tried several places around Campbell, but always come back to K9 designs.

I take my dog to Meetz regularly. Meghan is very careful to get all the details of how you want…read moreyour dog groomed. She is gentle and patient with him and he always looks so great when he is done. Prices are good too!

On July 24, 2014 I took my medium sized havaneseXmaltese in to Shauna at this place. When I picked…read moreup my dog I was very happy. She did an excellent job and groomed him exactly as I had requested. And my dog didn't do the twitching for a day or two that he usually does when he gets groomed, so it was not as stressful for him as it usually is. I was very impressed. If I lived here, I would definitely take my dog back.

Animal hospital is great, groomers in the back not so much…read more They charge $31 for a 7 min nail trim with a dremel as oppose to $17 with clippers. In what world does using a dremel justify and additional $14. At no point was such a gross additional fee ever mentioned. They didn't even get the front nails on my dogs paws evenly cut. I've been plenty of places for nail trims on my pup and this is definitely the most over priced and undervalued one so far. Will not be returning. Front

I had 3 pom mixes that I have been taking to CR vet for many years. They have always made me and my…read moredogs feel special. Dr Woodward is awesome, he was very compassionate during a very difficult decision. Dr. Knowles is new to us and she has seen both my girls in the last week. We love her She is in solution, with options. She takes the time needed. Im grateful for all the staff, they are waking up and being awesome everyday Sorry for making this so long. HIGHLY RECCOMEND!!

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

I've had my dogs seen by Dr Neilson twice and have been very satisfied by by the care he shows for…read morethem. Besides diagnosing the ailment he instructed me on how to properly look after them. Each time I was there I left with more knowledge on their care than when I walked in. Wish I got the same from my regular vet on the mainland. I visit Campbell River for two weeks every year and they were the only ones to take my boy in without an appointment last year. Kudos to them

We love Wishbone Pet Boarding. The staff at Wishbone are kind, caring, dependable, and knowledgable…read moreabout dogs. They treat my dogs like family! We utilized Wishbone Pet Boarding for a daily day care, five days a week for six months while we were working in the area. Our dogs enjoyed the affection and nature walks provided by Wishbone Pet Boarding. Each morning the dogs would jump out of the truck, ready to go on their walk around the grounds.

We recently boarded two dogs at Wishbone. When booking the Kennel, I told Henry not to put the…read moredogs together and that they were not to interact as they did not get along with each other. When we dropped off the dogs, my wife spoke for 30 minutes about keeping the dogs apart. On the second day, we had a phone call from the kennel stating that the larger dog had attacked the smaller dog and it had to go to the vet for a minor puncture wound but everything was ok. Unfortunately, when we picked up the dogs, the smaller dog had three puncture wounds and a 3" cut on its neck. We learned that the owner of the kennel had been walking the dogs together and that the larger dog turned and attacked the smaller dog. Instead of trying to separate the dogs, he hit the larger dog until it let go. As a result of this incident, we were forced to euthanize our larger dog. I feel that our decision to euthanize our larger dog was hastened due to the kennel's neglect in following our clear instructions.