Came in and spent almost $200 on a bag of dog food only to be treated extremely rudely by the girl…read morethat was working- to the point that I didnt buy anything else that I had planned to get and will not be coming back to shop there again. When I asked the girl if she could recommend any dental dog chews, not only did she seem annoyed, but she said "No, they're just like toothpaste. Like I have an eating disorder so I buy the kind that makes me throw up." The most inappropriate, unhelpful and disgusting comment that I've ever heard from a person whose receiving business from me that helps pay their wage.

From the owner: At Bosley's, we understand that your pet is a part of the family because we're devoted pet lovers…read moretoo. Bosley's has been providing pets with everything they need to be healthy, happy and active for many years. At our friendly, neighbourhood stores you'll find a great selection of pet food, treats, toys and accessories, along with specially trained Animal Care Experts who are committed to helping you shop the best nutrition and products for your pets. A large number of our stores are locally owned and operated in communities across British Columbia. Step into any of our pet-friendly stores for exclusive brands including Performatrin and Performatrin Ultra - cat and dog food scientifically developed by our in-house nutritionists.

Would NEVER shop at Shar-Kare Campbell River again, Lady at till protested the return of a perfect…read morebag of Vermiculite fines, needed coarse. She suggested i go look to see if they carried coarse and when i returned to till she had put a hole in the bag i was returning and accused me of trying to return a damaged bag, small hole with her finger impression, i inspected bag before bringing back, it was perfect, she put the hole in bag purposely, why? so i couldnt return it, bad Karma to her, never again, scum of the earth service, overpriced and dirty store. Avoid this Store.

walked around looking for farm supplies I needed. every employee completely ignored me. when I…read morefinally got to the till and asked for the products I was looking for. the cashier scoffed at me and proceeded to try to sell me building disinfectant rather than animal supplements I was looking for. worth driving anywhere else for your farm needs.

This man knows abd loves animals and they love him back. Great service, great atmosphere.read more

Went here for the first time to get my very cute but very stubborn dog's nails trimmed. Walked in…read morewith no appointment and he did it right there like a pro! To my surprise my dog still loved him! and was wagging her tail at the end.

The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

I've had my dogs seen by Dr Neilson twice and have been very satisfied by by the care he shows for…read morethem. Besides diagnosing the ailment he instructed me on how to properly look after them. Each time I was there I left with more knowledge on their care than when I walked in. Wish I got the same from my regular vet on the mainland. I visit Campbell River for two weeks every year and they were the only ones to take my boy in without an appointment last year. Kudos to them

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.