Came in and spent almost $200 on a bag of dog food only to be treated extremely rudely by the girl…read morethat was working- to the point that I didnt buy anything else that I had planned to get and will not be coming back to shop there again. When I asked the girl if she could recommend any dental dog chews, not only did she seem annoyed, but she said "No, they're just like toothpaste. Like I have an eating disorder so I buy the kind that makes me throw up." The most inappropriate, unhelpful and disgusting comment that I've ever heard from a person whose receiving business from me that helps pay their wage.

From the owner: At Bosley's, we understand that your pet is a part of the family because we're devoted pet lovers…read moretoo. Bosley's has been providing pets with everything they need to be healthy, happy and active for many years. At our friendly, neighbourhood stores you'll find a great selection of pet food, treats, toys and accessories, along with specially trained Animal Care Experts who are committed to helping you shop the best nutrition and products for your pets. A large number of our stores are locally owned and operated in communities across British Columbia. Step into any of our pet-friendly stores for exclusive brands including Performatrin and Performatrin Ultra - cat and dog food scientifically developed by our in-house nutritionists.

The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

When I came into the store, the man was helping a woman. I could not believe that as soon as she…read moreleft the guy started totally trash talking the poor woman. I left and will definitely not be going back.

If I need your help, I'll ask you. I can see you right at the desk…read more I kinda felt ganged up on, as I was asked for help within a 1-2 minute period, twice, by two different people. I was almost out the door, after that, but I'm hoping you were doing it to be helpful. Also, the aisles seem kinda claustrophobic. If I was obese, no point trying to navigate those aisles. This seems to be a trend in indie pet stores, and I understand space is at a premium. Some people need space to breathe while shopping, I am one of those people. It's definitely not personal to you, as other people might see being attended to as being very helpful. Other than that, you seem like nice people, your selection is good, but that being said, I think Dogwood Pet Mart just isn't for me.

Rant to the store manager of this establishment, she should probably take her career elsewhere…read more(maybe restart at a Jenny Craig) everytime I walk past her I get wafted with a strange smell seemingly coming from her. On Canada Day at the quality foods stand she was in the back handing out cupcakes and beverages ( of course she was handling the cupcakes) and I won a prize and cupcakes and she refused to give them to me and said "doesn't look like you really need this". This store desperately needs a new manager because the toxic environment and mistreatment of employees almost is as toxic as her stench. I was in there with my child and i politely approached her to ask a question and before I could even get my words out she rudely and loudly pointed and yelled "sorry we're out of Watermelon but the koolaid and fried chicken is in the freezer section" so not only is she rude to employees she's also a racist scumbag.

Hot fresh Chinese food. I had bought the dinner for 3 and not only did 4 people have an excellent…read moredinner there is enough for tomorrow's dinner as well. Initially I wasn't really impatient that I got chicken balls but these ones were the best I have ever had, no excess breading just perfectly cooked chicken with a fully coated covering

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

Would NEVER shop at Shar-Kare Campbell River again, Lady at till protested the return of a perfect…read morebag of Vermiculite fines, needed coarse. She suggested i go look to see if they carried coarse and when i returned to till she had put a hole in the bag i was returning and accused me of trying to return a damaged bag, small hole with her finger impression, i inspected bag before bringing back, it was perfect, she put the hole in bag purposely, why? so i couldnt return it, bad Karma to her, never again, scum of the earth service, overpriced and dirty store. Avoid this Store.

walked around looking for farm supplies I needed. every employee completely ignored me. when I…read morefinally got to the till and asked for the products I was looking for. the cashier scoffed at me and proceeded to try to sell me building disinfectant rather than animal supplements I was looking for. worth driving anywhere else for your farm needs.

If you want to buy a forever, sweet pedigreed baby hedgehog, with the best temperament, Jenna is…read morethe breeder to go with. My baby came to me at 7 weeks old and was in perfect temperament and health, she also came with a cute cuddle sack and 2 weeks worth of food. She was extremely well socialized and warmed up to me instantly, within 30 minutes of being home. She was at the perfect weight to leave her momma and as healthy as can be. Jenna is/was beyond helpful and answered every and any question I had, even after my baby's been with me for a bit. I have nothing but good things to say about Jenna and her herd of hedgies; I suggest if anyone is wanting a pure, pedigreed hedgehog, that is beyond healthy and well socialized in its temperament and is beyond beautiful, please go with Jenna for your forever baby. You won't regret it at all! She'll go above and beyond and work with your needs and preferences and keep in contact with you from the time you choose your baby, to well after your baby's been with you for some time. Definitely worth the wait on her waitlist, so do yourself the biggest favour and put your name on her waitlist asap. You will not regret it, I promise! I'm so in love with my new baby --Thank you so much Jenna for the smooth transition in getting me my baby, keep up the amazing work! Thanks again!!