I've been going to dental care of Baltimore for over a year! They are a family run, black owned…read morebusiness, and let me tell the customer service is unparalleled. They take pride in delivering the best care to all of its customers. I highly highly recommend this dentist.

Absolutely the best dental office I've ever been to! Julie is amazing the staff is super friendly…read moreand they're really flexible with their payments. You're able to see what it is that you're getting done and they break it down to the penny. Thank y'all so much for being excellent.

Ever since I reached the point where I had to make a dental switch, I have been very happy with…read more the dental team at McDonogh Dental. The staff is friendly and really makes an effort to have all their patients feel comfortable. They take appropriate COVID measures and everything from arrival to departure is positive. All my needs are being met and definitely recommend this office!

This is a horrible dentist. Dr. Stein made a crown for me and for 3 years I complained to her…read morethat food was getting stuck and causing me pain. Each time she told me the contact was fine and she never addressed the issue. After my last cleaning i had enough and i got a second opinion. Turns out there was something wrong wit h the crown. The second dentist replaced it and within days i was finally pain free. Before I realized how bad Dr Stein is I sent my mother there to get a night guard. While they were scanning her teeth the tech banged the wand on one of her teeth and split the tooth. My mother immediately told them her tooth was hurting. They ignored her and did not check the tooth. my mother ended getting an abscess, had to have the tooth removed and she ended. up with an infection in her body that affected her heart. Bottom line, this doctor does not listen to her patients and she causes severe harm. I would avoid Dr Stein.

Mixed bag. Nice office with friendly staff, very responsive, the work I've had done has been good…read more BUT - every appointment I've made there has been changed at least once at the dentist's request. When you get there, they always seem not to be expecting you. Then once they get started, it seems they are rushing to do 5 things at once. Like how can I make the next appointment while your hands are still in my mouth, and the assistant is handing me the spit cup? Why don't you already know what I had done last time? I can tell you but not while there are 4 hands and all kinds of tools in my mouth, and someone handing me things. Slow down and understand that patients are not pros at this. We get dental work done once in a while and it's kind of difficult for us. We shouldn't be asked to multitask while under duress and while paying top dollar, just so you don't have to spend one extra minute with us. I'd cancel my next appointment but I bought a membership on the strength of the first visit (prompt response to a painful need) so I'm just stuck I guess. If you're ok with a bit of chaos and little roughness, she's very good. If not, go elsewhere.

My experience with Dr. Joanne Block was traumatic. The first time she filled a front tooth , it was…read morevery painful. I thought it was sensitive being in the front of my mouth. I had previously been taken care of Dr. George Shepley for 30 yrs. receiving excellent gentle care. The last time I went to see Dr. Block, it was a back wisdom tooth that she said needed a filling. She jabbed the needle in to numb it causing extreme pain, I screamed but she could care less how she was hurting me and it was very obvious. She has no compassion about her patients feelings. I don't understand how she is still in practice. The staff is very kind and accommodating. Danielle, office manager introduced me to Dr. Ringgold who came highly recommended .

This place only cares about the money in your pocket and will ignore the concerns and pains you…read moreexplain to them. . They don't do good dental work because they are always rushing your work. It's like they just want to fly through you and get to the next customer. And they are more expensive than any of the neighboring dental offices in the owing mills area. DO NOT GO THERE!!!

I love coming to Lakeside. I called yesterday about a tooth ache and was scheduled for an…read moreappointment the following day. The front desk staff as well as hygienists are all friendly. The dental office itself is clean and modern. Each exam room has a flat screen tv on the wall and the ceiling and there's Netflix to watch. Dr. Dede is very pleasant and knowledgeable. Glad to be a patient here.

I have been going to Dr. Miller for over 17yrs. My children went to her. She is kind,caring and…read moreexplains everything in great detail. I would highly recommend her. Actually I have to many others and they love her as well.

Would not recommend anyone going here. Terrible experience, went to a new dentist and they thought…read moreI had never been to a dentist (after being a patient of Dr. Miller's for years) Run!

Dr. Duane Anglin Is an excellent dentist. He is very knowledgeable, professional and treats his…read morepatients with care from end to end each and every visit. I'd definitely recommend you book your next dental appointment with him! PS The office staff is amazing as well which includes the awesome office Manager Jennifer!

Looks like the non-clinical staff will be the downfall of the progress able to be made at this…read morebusiness. Canceling appointments, calling patients w/o leaving messages, outdated form entry system- as a long time patient trying to bring my daughter to this practice, the process has turned me off completely & now we both need a new dentist. W/o going into personal details- non-clinical staff should be proactive and have a bed side manner too. Asking someone to treat/fix a paperwork situation that eliminates back and forth, miscommunication, or counterproductive communication, is harder than I thought it would be. I had a clinical issue as well w/ bells palsy reaction from the numbing needle when getting a filling before- so I opted to never get that again. Especially after calls, and emails to the office and no one ever called me back. I changed to cleanings only but the dental assistants arent all the same. Overall my experience over the years rounds out at a solid 3... but clerically theyre at a solid 1.8

Staff is very friendly. However, I was told that I'll be…read moreable to get my x-ray and cleaning done on the same day but was not able to get my cleaning done because they have a part-time hygienist who only works on Thursdays and she's booked up so I was a bit disappointed that I was not correctly informed. I called back one week later to see if i can get an appointment to get my cleaning done and was told by the very friendly receptionist that I have been dismissed by the practice because of my bad review. So my honest review lead to dismissal from getting service at this practice which is very unprofessional. Nevertheless, I wish this business all the best. I hope they are able to get a full-time dental hygienist. If you are going to dismiss clients because of their review's then please don't ask for it.

If you need a filling do not go here !!! I got a filling and one of the teeth points outwards not…read morestraight as before and one tooth was longer than the other . The dentist told me to get braces ! The rest of the staff were very nice.

Dental Treatment Experience and Ongoing Resolution Request…read moreDental Treatment Timeline and Issues In 2023, I started my journey to receive dentures. After having my teeth extracted at the Owings Mills office, I immediately began the prescribed dental treatment. In the initial phase, the office fulfilled its commitments. I attended several appointments for necessary adjustments and was diligently making payments through a loan option. However, after approximately three or four months, I encountered difficulties with the loan system, which would no longer allow me to make payments. Subsequently, I received a refund of all the payments I had made. At the time, I assumed that my insurance had covered the costs, as it was now 2024. Despite my attempts to clarify the situation, I was unable to reach anyone at the office over the phone. On the rare occasions when I did get through, staff tried to connect me to the Office Manager, but I was never able to speak with them directly. This lack of communication persisted for four to six months, during which I sought answers regarding the loan, my dentures, and the next steps for my bottom teeth. Communication and Office Changes Eventually, after repeated efforts, I managed to speak with someone at the office who suggested I come in person due to how busy they were. Upon visiting, I learned the office had been experiencing significant personnel changes and that a new Office Manager, Kyle, had joined. Kyle apologized for the previous issues, and together we proceeded to plan for my bottom dentures. When I inquired about payments, I was consistently told, "Don't worry, just come and get everything completed, we will take care of it." Trusting their assurances, I continued with treatment for my bottom dentures. Continued Treatment and Further Complications After several months, I underwent extractions and received new dentures. During this period, I wore temporary dentures and faced ongoing challenges in reaching the office to finalize the process for my permanent bottom dentures. Eventually, in early February 2025, I secured an appointment to complete this stage of treatment. During the visit, I met with Kyle once more and was again told not to worry, that everything would be resolved. Later, when I scheduled another appointment for an adjustment, I mentioned my upcoming move due to a job transfer. I spoke with both Dr. Nelson and Kyle, who held a meeting to discuss my account. Upon asking about any remaining payments or requirements, Kyle assured me, "Do not worry about it. It has taken care of. I have some things to do on the back end, but it is all done." I expressed my appreciation and left the office. Post-Move Challenges and Financial Concerns After relocating to Florida, I sought an adjustment for my dentures at a new office. I was informed that I still had an outstanding balance of approximately $6,000 and that further assistance was contingent on settling this amount. I reached out to the Owings Mills office, but again received no response from staff or Kyle, even after sending an email. Following my email, I received a bill from my insurance company showing some payment had been made toward the balance, yet there was still no direct response from the office. I then contacted the Crestview office in Florida for assistance. The staff there were helpful and facilitated communication with the Owings Mills office. The new manager at Owings Mills informed me that she was investigating the situation with her supervisor. Later, I was told I would need to reinstate the loan for $2,500 to resolve the issue, which was unexpected. The Crestview office advised me to contact the loan office, but I was told loans could not be processed without an invoice for treatment. Request for Resolution At this stage, I am extremely frustrated. I have consistently attempted to pay for my treatment and have only followed the guidance provided by the Owings Mills Office Manager, Kyle, who assured me that all financial matters would be taken care of due to the lack of professionalism and service I experienced. My request is not for free treatment; I simply want the situation resolved as promised so I can move forward. I ask that the office honor the commitment made by their Office Manager and provide a resolution, allowing me to continue my dental care without further complications. I am asking that you follow through and remove this balance from my account as I was told by your manager at the location. I look forward to your response.

This company is a ripoff for the insurance companies. They could have had my X-rays sent from the…read moreother Aspen location but they didn't. Exhausted some of my money from my insurance plan and now I have to pay for another X-ray from a different doctor. I'm going back to get my X-ray for the new doctor because it is going to cost me $180.00 for new ones. This is extortion. I'm getting my teeth pulled out and I'm not taking this guys advice because he just wants money from my insurance company and I told them that I am filing an appeal against his office for doing this because he didn't even want to give me any more pain medication after I told him that I was still in pain. I'm a chronic pain sufferer. If I wanted drugs, I would have had my own. I have a niece who is in medical school and she told me that the doctors told them that Black people don't need drugs when they come to the emergency room because they're stronger than other races of people. This is appalling for any medical professional to believe this nonsense. I look African American but what they didn't know is that my grandfather is from Kerala India!

Dr. Rosenfeld and his staff are phenomenal. My son and I have experienced nothing short of 5 star…read moreservice during every visit. Dr.Rosenfeld, Felisha, Tam, Zhane- all have been personable and professional. Dr. Rosenfeld called me to check on me after a dental procedure. He made sure I got my prescription filled without issues and I was so surprised. He genuinely cares about his patients AND his staff. He listens intently and delivers on his word. New Town Dental provides A1 service hands down. Look no further!

New Town Dental is great and I would recommend them to anybody that cares about their teeth! The…read morestaff is very knowledgeable and passionate about what they do and will quickly ease your mind if you have any concerns or you're anxious/nervous about going to the dentist. From the time you walk in and interact with the front desk until your appointment ends everybody you come across is kind, courteous, and extremely welcoming and it really does make for an enjoyable dental experience. It has been a few years since I last went to the dentist and after going to New Town I'm mad at myself for not knowing about them sooner, if you care about your smile like I do this is definitely the place to go!

Dr. Silverman and his dental office set the standard for what a positive and professional dental…read moreexperience should be. From the warm greeting at the front desk to the respect shown for patients' time--even when the doctor is running slightly behind--every detail reflects care and professionalism. Dr. Silverman's humor, his thoughtful moments of education, his expressed empathy, and his exceptional work all contribute to an outstanding experience. I also deeply appreciate his willingness to understand a patient's financial hurdles and work with compassion and flexibility. I'm truly grateful that I found this dental office. Devron Young

I received excellent care from Dr. Silverman and Jae today! Dr. Silverman is very personable with a…read moregood sense of humor. I appreciate his technique, and how well he explained the procedure to ensure I had a clear understanding of what was to be done and why. I always know I am in good hands when I go to The Maryland Center for Complete Dentistry. Thank you!