March 12, 2026 Was…read morelooking to establish with a new dentist who is "in-network" for my insurance. OMG, not only is Dr. Dinh in-network, but his office is the dentist practice you would envision as the perfect dentist practice if you could make one up. Esmerelda did my full mouth x-rays with aplomb--friendly, efficient and fast. And Natalie was like the quintessential assistant, coordinating the entire visit. No sooner did I check in than she escorted me to my treatment room. Dr. Dinh was the "hail fellow well met," hearty, friendly, genial and informal enough that you could understand your diagnosis and treatment plan. Have you ever left the dentist's office looking forward to the next time you could come back? Now that's what I call a perfect dental experience. Bob Robinson

Great experience up until the dentist and insurance professional decided to speak down to you. We…read moreeven had a in visit presentation of what your mouth will look like if you don't immediately accept their services. (Pictures were gross and my mouth wouldn't look like that in 20 years with no dentist visit) come on man!!! Once you started to push back on why this treatment plan was necessary the whole conversation shifted to being talked down to and cost validation which was absolutely ridiculous. I asked four times to print the treatment plan out so I could look at it to help explain what they were very rudely explaining. Instead I got attitude when all I was trying to do is get a grip on the process. Oh and BTW their deep cleaning was 500 dollars over a previous quote gotten just a day prior from another provider. Not to mention the added cost of removing my wisdom teeth that haven't given me one problem in 40 years with not one cavity like ever. Terrible customer experience, by the end of it all they acted if they were offended. Omg really? Maybe try not being pushy and condescending and actually honor the simple request to printing out the quote so I could use it as reference while the explanation of services changed so fast I could have had whiplash. And he lied as well, deep cleanings don't cost 2000 dollars in Dallas as he insisted and yes I'll do the research. If they did then we would you move your practice to Longview if you could potentially make more money in Dallas? lol whatever

I have been to a few dentist in my lifetime and this place was by far the absolute best they are so…read morenice and friendly and approachable and even when you don't have the best of teeth they don't judge, and They're not going to try to up-sell you on anything unnecessary.

I could not be more disappointed in Smile Studio Dental. My wife and I were 5 year customers every…read more6 months. After my last appointment I made an appointment for a cleaning six months later the day before my son was to be married. The week before I received multiple emails and text messages reminding me of my appointment. Upon arrival I checked in at the reception desk in the lobby. The receptionist then said that she needed to go over some charges for today's appointment. Then she said loudly "You don't have any dental insurance right!" I said no that I recently turned 65 and all my insurance has changed but I was planning to pay for today's cleaning out of pocket. She then said that today's bill would be 368.00. I said for a cleaning? She said that they wanted to do X-rays also. I said I I would only be needing a cleaning today. She said I don't think she will do the cleaning unless you agree to the X-rays. She then said "Would you like me to ask her " I said absolutely. She left and came back and said she would not do the cleaning until I had the funds to cover the X-rays. I could not believe what I was hearing!! I told the receptionist that my wife and I would no longer be customers of Smile Studio!! On my way out I got a HAVE A NICE DAY SIR!! From the unprofessional receptionist!!

they use to be great but the last few times my daughter and I went it was horrible! one of the…read morerecepti is rude. We waited an hour to be seen only to be both seen by the same dentist at the same time both getting procedure! we both got filling on one visit and a month later we both have holes in our teeth! I'm been very disappointed the past two visits and haven't been back since! that was the beginning of last year!

The Longview administrative staff is now making a coordinated effort to answer the telephone calls…read morein a more timely manner. This is a busy practice with scheduled patients arriving continuously throughout the day. The staff always serve the patients in the office without interruption, so phone calls must often wait. Once connected with a staff member, service is professional and efficient. Remember to smile, H. P. Ramsay First Class Hospital Corpsman Fleet Marine Force United States Navy (Retired)

Had a tooth emergency and everyone was so helpful and got me right in and took wonderful care of me…read more! So thankful y'all are here !

From the owner: We know that the best results and the happiest smiles come from a partnership. Working closely with…read moreyou, fostering a bond of mutual respect and trust, our doctors will help you realize your dreams of a healthy, beautiful smile. We offer preventive, cosmetic, and general dentistry.

Great people most modern equipment and Dr. Amy is wonderful…read more I had a full set of dentures made here to replace my damaged old ones. They not only fit flawlessly but three months later I still don't need any adjustments. Unbelievable quality and fit. I use Polygrip only on occasion and find these dentures don't hold the cream so severely when I take them out at night they release cleaner than my crappy old ones did. I'm blown away by the fit and finish and the bonus ... 100% covered by insurance!

I never could get an appointment. Left phone messages, sent emails, and filled out the book…read moreappointment online. I did this for a week. It could be a good dentist, but they don't respond at all. They don't even let you know they are not accepting new patients. I sent request for scheduling an appointment to two different locations...one in Longview, Texas and the other in Tyler, Texas. Sorry, I can't leave a good review here.