Publix on 378 Hendrix Crossing. has the worst service, I use to love going in there but now the…read moreemployees do not want to help you especially the ladies in the bakery. I waited around for about 15 minutes and no one would still help me until I asked for help when they were just looking at me as I was waiting. They were rude & definitely was not polite and all I wanted was a cookie cake as said happy birthday. I definitely will not be going back.

Pharmacy promised to refill Tuesday morning, 2:00 pm not filled, said it to be another 20 minutes…read more Had almost 6 hours to fill. The staff at edge of rudeness, must move all business to competition. Not first time service been lacking, staff could mentor CVS. Been with Publix for 15 years. Time to change.

If you know about Publix, then you just know. Publix is one of those places that even the worst…read moreones seem to still do better than many stores. That thought is very easy to have because my experience has been great at all Publix stores, and they are branching out further north. I personally think they have better customer service than Wegmans and definitely have better fried chicken (Mardi Gras wings) and sandwiches than many grocery stores. What I like is their commitment to cleanliness and consistency across their chain. It reminds me of HEB in that you do not see employees just standing around. The people who work there are always busy but never so busy that they do not take the time to ask if you need help. There is no issue of trying to pretend they do not see customers or an issue of constantly on their phones.

As a Retired Veteran that has bought the 8 piece Mix Chicken Basket at Publix. I would like to…read moreThank the Manager for listening and helping me for Honoring my receipt and exchanging my purchase for a fresh batch of chicken that I received The courtesy and professional Miss exhibited highly from this manager thank you

Great subs but be prepared for long waits. Only one person serving customers at the height of the…read morelunch rush. Other person just making pre ordered subs. 25 minute wait to get one sandwich!!

Just shopped yesterday and and bought the ribs on sale and when they were taken out of the package…read moreand underneath they were all fat. Ive been alive for over 70 years and that was the worst piece of meat I ever bought uncontested. The store is overpriced in every department especially their beef prices. You have to shop their sales. The staff is exceptional from the people working in the aimed to the cashiers. They are polite and very courteous and helpful and I give them 5 stars. But they are overpriced the meat is usually good but those ribs I bought I would be ashamed to serve them to a stray dog. Do better with your prices, I'm guessing your profit margins are a lot higher than most chain stores. How shameful.

This was a great Publix experience! Even for the standards of Publix, which are very high, this…read morestore is awesome! It's bright, clean, and had a spectacular array of fall-themed items, such as pumpkins, Oktoberfest beers, and Halloween candy. I'd highly recommend doing your grocery shopping here!

Great store, nice and clean and food was well stocked on shelves. The employees were super helpful…read morewhen I need direction to find some things. Only small problem they sold out my popsicle fudgepops fudge pops.

that manager dude adam is great! makes a wonderful sub with the quickness! seems like he needs more…read morepeople with his sense of urgency around on these sunday shifts! fantastic all around though!

This store is getting out into the sticks, but it seemed to be bigger than the others in the area…read more It was quite substantial, but I didn't see anything special to be worth the trip. For stuff I actually wanted, the Publixes closer to Augusta were comparable in selection. I found some decent stuff here, not quite as much on sale as I'd hoped, and there were a few specialty items that I wanted that weren't here. But checkout was easy enough and for basic groceries this place will certainly get the job done.

The store was out of almost everything, it was a mess and so crowded. As we were walking thought…read morethe store my daughter and I kept worrying if we were safe. I won't be back here.

Went to Walmart, still plenty of time left. Security stood outside the doors, refusing entry,…read moresaying "registers are closed"- told them all I needed was a singular thing and that I'd go to self checkout, which was not closed, as many people were still inside, shopping. Had about 15 minutes left before closing. Absolutely ridiculous.

Tip: Come to this pharmacy first before going elsewhere. Certain medications/antibiotics are free…read morewith Publix

AWESOME shopping experience every visit. Delicious seafood…read moreand helpful fish tips always available. Scrumptious sushi!! Always enjoy their chicken tenders from the deli, subs above par and wings are good too. LOVE THIS STORE.

We patronize Harris Teeter for convenience, Publix for customer service. Everyone is very…read morecourteous and will go out of their way to help you find whatever you are looking for. Very clean, well-stocked and the fruit is not bruised and beat-up as we find at other grocery stores. Do like their deli department. Have sandwiches made to take home. Hot line and a hot fried counter. Both with well prepared selections. Our go-to grocery.

The new Publix is a good added addition to the area. I visited a few times since it's opened...it's…read morenew...like the snack options and grab and go options. I really appreciate the deli having an area to order the Asian inspired foods and also other daily items on menu hot and fresh. I got the Teriyaki bowl last night and it was pretty good. I've ordered this dish 5 times since they opened. Also...I've used the upstairs seating area as well. Has elevator or stairs and big windows with a view of parking lot. Also has upstairs bathroom available with microwave and condiments. For the grocery store side...things are pretty well stocked and pretty well labeled/marked per aisle.

Publix in Cane Bay has been my go-to grocery store since 2014. I've always loved shopping here…read morebecause of the clean environment, well-stocked shelves, and the quality of their products. For years, this location offered top-notch customer service, which truly set them apart. However, in recent years, I've noticed a decline in customer service. The warm, attentive interactions that once defined the Publix experience are becoming harder to find. It feels like the store became a little too comfortable being the only major grocery option in the area for a while--and that has affected how customers are treated. With new competition moving in--Nexton, Moncks Corner, and the upcoming Carnes Crossroads locations--there's going to be more choice for shoppers. I hope this motivates the Cane Bay store to refocus on the exceptional service Publix is known for. I still shop here and appreciate many things about this store, but it's time to step it back up. The customers have noticed the shift.