The new Publix is a good added addition to the area. I visited a few times since it's opened...it's new...like the snack options and grab and go options. I really appreciate the deli having an area to order the Asian inspired foods and also other daily items on menu hot and fresh. I got the Teriyaki bowl last night and it was pretty good. I've ordered this dish 5 times since they opened. Also...I've used the upstairs seating area as well. Has elevator or stairs and big windows with a view of parking lot. Also has upstairs bathroom available with microwave and condiments. For the grocery store side...things are pretty well stocked and pretty well labeled/marked per aisle. read more

Publix - Chicken Teriyaki bowl with white rice, lettuce blend, and on top are onion crunch and black sesame seeds. Highly recommend! - Grocery Near Me - Summerville, South Carolina

Publix in Cane Bay has been my go-to grocery store since 2014. I've always loved shopping here because of the clean environment, well-stocked shelves, and the quality of their products. For years, this location offered top-notch customer service, which truly set them apart. However, in recent years, I've noticed a decline in customer service. The warm, attentive interactions that once defined the Publix experience are becoming harder to find. It feels like the store became a little too comfortable being the only major grocery option in the area for a while--and that has affected how customers are treated. With new competition moving in--Nexton, Moncks Corner, and the upcoming Carnes Crossroads locations--there's going to be more choice for shoppers. I hope this motivates the Cane Bay store to refocus on the exceptional service Publix is known for. I still shop here and appreciate many things about this store, but it's time to step it back up. The customers have noticed the shift. read more

Located near Cane Bay High School this Publix is a full sized grocery store that offers a deli section, seafood section, bakery area and a wide variety of sushi. The customer service has been pleasant on each occasion that I've visited. The store appears neat and organized. The produce looks very fresh and overall I would recommend this store. read more

Publix - Ice Cream Area - Grocery Near Me - Summerville, South Carolina

Ran into Publix at Cane Bay for some goodies as it was starting to rain. I wasn't the only one with this thought as the store was packed. I Was in need of a bathroom before I started shopping and it was right by the door. When I walked into the handicap stall I was impressed that there was a sink in the stall as well. Never seen this before and must say very well thought out for someone with a disability. The bathroom was pretty clean for how busy the store was. It had a door with a latch that worked and was well lit. There was plenty of toilet paper at the time so that wasn't an issue. This store is so busy that you may feel rushed. All in all if you plan on being quick this is a perfectly acceptable bathroom. read more

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I like the store inside, it has like other Publix a nice flow but parking sucks. I try not to come to this store for that very reason but today we had to in order to get something that we have only been able to get at Publix and that is the special rice to make paella, got a 20 pound bag for 11.99 nothing surprises me anymore since I can't keep up with price increases and I am sure nobody can. Just 4 months ago we paid 8 and change I love the "tres leches" here or for that matter at any Publix, that is about the only dessert we buy, the rest are made at home. Way too many shops and restaurants around for such a crowded small parking lot. read more

The staff are really nice and they help you with finding anything you need. They got a wide variety of food and drinks.

So proud of my son, now an employee at this Publix establishment. Absolutely amazed at how much he has matured since this picture. read more

Publix - Father of Karter Dennis. So proud of my boy, he has grown so much since this picture. Extremely helpful and friendly to customers. - Grocery Near Me - Summerville, South Carolina

The employees are friendly but the pharmacy sucks. I always have issues every time I have to pick up my medications.

Publix pharmacy at Cane Bay is horrible! Stopped for medication at 1pm. Told to wait an hour. Went back at 6pm and it still wasn't ready. It must've gotten overlooked but they said too bad. I'd have to wait at least another 30 mins. I wrote in and received no response. I called and left a message asking how I can get my script filled. Also no response. It's a full day and a half later and script still says processing. This isn't my first issue with them. They are atrocious! Steer clear if at all possible! read more

My first impression is that this place is expensive and does not hold a candle to the Wegman's Grocery Empire. With that being said, the overall quality of everything is pretty good. We got the Tostino Restaurant style salsa and I must say, this jawn was kickin'! I had a few chip fulls, then said to myself, "am I at a restaurant right now?". Hats off to whoever is picking out the salsas there, I will get this salsa again. The older gentleman living in the dairy section was odd, but I suppose a nice touch. read more

Stood in line for 10 minutes in the pharmacy pickup line only to have some idiot be taken ahead of me in the prepay line. This is a stupid system and disrespectful to your customers. read more

Publix - a pick up sign in a grocery store - Grocery Near Me - Summerville, South Carolina

It was ok Clean everything was well stocked the employees were friendly parking was a problem due to lots of people in the store read more

Publix Super Market at The Market at Cane Bay on State Road in Summerville is a great place to shop for groceries and more. I really like the location and the level of customer service that they have here. I have had a really good shopping experience every time I have been here. read more

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At pharmacies in my life, I have seldom been treated with the kindness and respect shown at the Publix Pharmacy at 4274 Washington Rd., Evans, GA 30809. The staff there is friendly, on time, and accurate with filling prescriptions. What a great experience read more

Central Ave Summerville SC Publix Most of the store is very clean . However I have been to the deli several times and seen flies all over the place as my cold cuts were being cut. I even refused to accept something that was already cut due to the fact a fly landed on it. Also the wait is ridiculous, I could see if your waiting your turn to be waited on thats fine, But these people behind the deli make you stand and wait until there done cutting cold cuts for the grab and go. They see you there and continue cutting for grab and go, isnt the customer in front of them suppose to be priority? Also no one offers to even walk you out anymore even when you have a small child with you and have a cart full that you have spent almost 200 dollars on. Forget baggers that must be a thing of the past cause I always bag my own groceries. Isnt all these special things what made Publix so popular over the years? What happened Publix? This is NOT the Publix I remember at all anymore. So sad that Publix has just become like every other store , customer first is why I always shopped there. read more

This review is for the deli only. Been living here for 12 years visiting this store and getting food from the deli sometimes but since COVID they don't have enough staff to handle the customers and I called in an order for chicken wings 40 minutes in advance so I could just pick them up. When I got there they were not ready had to wait an additional 15 minutes. Got these chicken wings and they were old and rubbery so needless to say that I won't be coming back. I don't recommend their deli or order service until they can improve things. read more

Publix - Chicken wings that are old - Grocery Near Me - Summerville, South Carolina

I use this store primarily for their pharmacy. The majority of the staff I have had interactions with and they all have been very helpful and understanding when help was needed. The assistant pharmacy manager has gone out of his way several times and truly makes you feel like your more than just a customer but special and truly appreciates your business. Michael is his name and he is definitely someone special and will succeed wherever he goes and we will definitely follow if we can. read more

I went here to get my wife a birthday cake. I had never been to this Publix location before. Upon entering, I noted to my self how big and clean the store was. All employees I encountered were polite and friendly. The big issue was that the cake.although it looked great, it was extremely dry. read more

I love how everyone is so friendly and they do what they can for the customers, publix fried chicken is amazing. You need to get it early because sometimes it's a hour wait that's how good it is. read more

Publix - Grocery Near Me - Summerville, South Carolina

The two stars are because I've never met a staff member at Publix that wasn't really nice. That part of the experience is great. Unfortunately, it doesn't make up for the rest. In short, if you actually cook real food for a family of four 5-6 nights a week, you're probably going to have problems shopping here on a regular basis. I typically figure out my dinners for the week on Saturday or Sunday morning, and go shopping Sunday afternoon. So, every Sunday, my family has learned to give me a wide berth after shopping time because I always come home pissed. Why? Because there are always at least five things Publix doesn't have, and the things they don't have are so unbelievable to me that I blow a *ton* of time looking for things, because I just can't believe they're really not there. So, I just went shopping today. Here are the things they didn't have: 1. Fresh dill. I asked for it. The lady pointed me at the plastic package of dill. It's near the other packaged "fresh" herbs. This was the best I was going to do. You're not going to find dill over by the fresh parsley like you'd normally expect to find it. It's going to be in a package and cost twice as much. 2. Normal-sized zucchini. They only have two sizes: really small, or pretty small. 3. Pancetta. I just couldn't find this at all, anywhere. I looked in the deli area, I looked where they sell the bacon, I found nothing. 4. Crimini mushrooms. In fact, if you don't want white mushrooms, or portabella, you pretty much don't want to come here for mushrooms. They do have some kind of gourmet mix of mushrooms you can buy sometimes, but to be honest, I don't often want a random mix of 5 different mushrooms. 5. Pickles that aren't of the super green kosher dill variety. I've been looking for half sours and garlic pickles. The ones that almost look like cukes packed in water until you open the jar. I found something called "garlic dills" today. One brand, one style - whole. One size jar. They have a pickle section that is ceiling to floor for like 7 feet, and in all of that space, they only have kosher dills and bread & butter pickles. I've attempted to make do with a couple of different kinds from this section, but it's just a disappointment. 6. Sabrett hot dogs with skin on them. Skinless aren't the same, and aren't close. It's mind-blowing to me that they stock something as obscure as Taylor Ham (which I love, btw, but it's pretty obscure), but you can't get normal hot dogs. 7. A 3.25-3.5lb whole chicken. Now, I made a recipe specifically for this size bird because I've bought it at my local Publix before. Not today. They were all 4.25lb or more. Then I remembered that I've also bought whole chickens already broken down & packaged at this location. Not today. This speaks to two big issues I've had with meat here: the selection is very small, and the selection is also very inconsistent. 8. A 14.5oz can of tomato puree. They're all 29oz. I looked for this for way too long. People stared. 9. 6 pack of small coke cans. They have the small cans of just about every other coca-cola product.... just not actual coca-cola. SO FRUSTRATING. 10. Fresh tarragon - also got this in the little plastic clamshell like the dill. It costs more per oz of what you're getting when you buy it this way. I'd rather have a bunch of it. I'll use leftovers to infuse vinegar or cooking oil or something. That's just today's trip. I can't find at least 5 things each week. Maybe not surprisingly, I can almost *always* find things that I would put in the "crappy food" category. Sometimes I buy this stuff. If I'm looking for baked beans in a can, there's a HUGE selection -- bigger than I'm used to seeing in one place. Amazing. If I need crackers or cookies or kids' cereal... enormous selection - really awesome. I bought burrito tortillas once there - some brand I never heard of, and they were great! Think I've seen them since? Nope. I've looked too. :/ I went there on two different trips and wanted pickling spice. On the third trip I finally asked if they stock pickling spice, and the (again, super nice and helpful) staff member said it was down at the complete opposite end of the spice aisle from where the rest of the spices are. "It's near the home pickling jars & canning supplies". PICKLING SPICE GOES NEAR THE SPICES. Not near the jars. Don't get clever. Nobody looks for it there. It's not only used for canning. Even if you do canning you look in the spice section for pickling spice. I won't even get into how bad the produce section is. It's the smallest produce section I've ever seen, and the produce is not great. The deli? Forget it. I won't even go there. Never seen it where there wasn't an hour wait. The bakery? I asked them if they ever had soda bread and they said "What's soda bread? I'll have to look that up." Come on, people. That said, it's one of their better departments, honestly. What they *do* have isn't bad. read more

The best Publix in the area. I get grocery pickup from them quite often as well as going inside. They always have quality food and the insatcart service here is great as well. I've only had one issue with this Publix and that's when I lost my wallet and customer service didn't seem to care whatsoever but maybe they were having a bad day, I was too. I love this place and will be back. read more

I shop with these folks on a daily basis. From the deli, to the bakery, to produce, meat and seafood, to those associates who care for the aisles and the front, ALL are helpful and kind. read more

At today's visit October 17 Publix at Cane Bay was selling a past sell by date of October 15. When I asked for a discount they said no. I needed the broccolini for a meal today. Extremely disappointed with Publix for selling past fresh dates beware. read more

Publix - Selling 2 days past sell by date. Not so fresh... - Grocery Near Me - Summerville, South Carolina

Clean and organized to a high standard. Prices seem reasonable. Selection is great. Produce seems fresh. No long lines at checkout. Great to have the pharmacy there too. A great all around store and convenient for us. read more

What can't you love about a Publix? The food is great, store is clean and staff is nice and friendly. It's all about the fried chicken there. But you will need to call ahead for your order as it takes about 35 mins each big order of chicken. So order prior otherwise you will be wondering the store like me as I type this in the bread aisle. Lol read more

I was very disappointed to see the way cane bay Publix treats its employees , I observed on several occasions the manager / team leader peter verbally abuse and harass the employees , some elderly and some younger , its sad that a supermarket with such a long history of success would hire horrible people like this , very disappointing !!!!!! read more

They are always so friendly and is nice to see friendly faces. They very helpful, produce is very good and varied with uncommon products. Deli is great and I love the bakery, mainly the hoagies, like bolillos from Mexico. Awesome. read more

This is the only grocery store I don't dread taking my three young kids into. This is the most aware and helpful grocery staff I've ever seen. They have free fruit for the kids to snack on while I shop. They give out fantastic free samples. The staff treats you like a friend. Recently I bought a bunch of yogurts, and due to my own mistake one of them tore open. One of the staff insisted that she grab me a new one. They brought me another cart when they saw my groceries wouldn't fit in my original cart because of my baby carrier, and assisted me to my car. I am always so impressed after each shopping trip and I don't leave a stressed out, angry mama. I'll pay higher prices for that. read more

Sylvia Moyd in the deli- she makes subs- is AWESOME! She is always so sweet and makes a darn good sub! (I'm pretty picky about my subs). She is definitely one of the people that makes publix so awesome! read more

This Publix market is very clean and the staff are very friendly and helpful. I appreciate their sanitizing all carts and registers between customers, especially since my sister has a compromised immune system from cancer treatments. They also do a great job bagging groceries! I never have to worry they might mix produce & meat, etc. That tells me that this store must be managed well. Keep up the good work :-) read more

We live in the neighborhood and find ourselves here often. Every single staff member is so personable and helpful. I love the meat department as they are always helpful and willing to cut your meats to you preference. The deli counter always has pleasant staff, but I definitely love ordering ahead of time, do my shopping and grab our sandwiches on the way out! Because the lines can get so long! Sometimes the produce can be older and doesn't last very long once we get it home. Some people have said that it can be a bit expensive, but I definitely feel like we pay for what we get. We've always been very happy with what we get from here. read more

Horrible customer service...after calling Publix multiple times to place a chicken order and placed on hold for 10 minutes only for them to tell me they're no longer accepting chicken orders is by far unacceptable!! Then the deli representative had the audacity to tell me "well it's too late in the day for orders". When I replied it's 3pm, she hung up the phone!! HORRIBLE HORRIBLE customer service read more

Put in a pretty big order online and was a little nervous something would be missing or different from what we ordered. Everything was flawless. The cake was phenomenal- beautiful and delicious and the food trays were on point----A big thank you to the Publix Deli and Bakery read more

Great Publix location. This is easily one of the friendliest stores I have been in. If you are in the area, this is your best bet for grocery shopping read more

Sloooooow Deli. The staff is great but just never enough employees. Plan on spending some time in line.

Another disappointment, second week trying to get deli meat. 1 person behind the deli counter. She cuts two orders of meat for one customer. She goes and washes her hands, no towels so she is walking around trying to find something to dry her hands with, finally picks out a pair of gloves then disappears in the back where she is speaking with another employee with several customers waiting to place an order. On the way out I asked to speak with a manager who stated she would go see what is going on. Second week in a row I left Publix without the deli meat I wanted. Publix seems to think it's customers work for them, like I am on their clock. Terrible store leadership. read more

Holy smoke this deli is slow with only one guest before us. I would think the othets staff would jump in instead of cleaning

I placed an order with the deli well over a week ago for a large order of chicken for a party this evening. I called to confirm it would be ready this morning and was told by the woman who answered the phone that they had the order and it would be ready for pick up at 3pm. Fast forward to order pick up time and guess what, not only was it not ready, but the two employees who "helped" me said the order form must have gotten lost. They could not find the order, but could have it ready for me in 35-45 mins (which is the party start time that is 30mins away). No empathy, no "I'm sorry for the inconvenience" but a, "that's what we can do for you so do you want it?". At this point I'm done; a bit of customer service fineness, while it wouldn't have solved the problem, it would have gone a long way and prevented this review... which will be shared on social media by myself and the other locals families in the area. 10/10 disappointed and frustrated. I understand 100% that every customer facing establishment is still feeling the impacts of a strained workforce due to COVID, however, if I act in a tactful and polite manner DESPITE your failure and issue, mirroring that back is expected. read more

So let me just say first I spoke with Publix yesterday morning about the cake situation and The Decorator asked me to send him a picture so that he can look at it and see if it was something that he could do and of course he looks at the picture and he said it's fine and that they can do the cake for me and two dozen cupcakes which is great because I have a lot of stuff to do in the morning and I didn't want to have to worry about a cake too...... So I called Publix today because I just wanted to make sure everything was going a okay..... I call around 1 and it took them a while to find my order but they found it and it had not been started and they told me there was no record of me requesting any cupcakes which obviously there was a slip for and they found it but it was attached to somebody else's..... But that they were going to take care of it and everything would be fine. At this point I was not confident because it just was issue after issue..... And you know, we discussed the cake, I wanted it to be yellow and I wanted the cupcakes to be the same exact color..... Now I understand, you know, maybe not being able to do the cupcakes the same color cuz your ran out of frosting and you had to make another batch..... I get that...... you know ..... because the cupcakes are a different color yellow not a big deal but when I asked you to make a cake for me and I want it to be one color yellow and I get it and it's multi color yellow we've got a problem.... yes this cake is multi yellow-colored.... I should have just made the damn thing myself.. read more

Publix - Crap cake I received from publix that was supposed to be one color. - Grocery Near Me - Summerville, South Carolina

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Mrs Valerie, who was working the sub station today has such an amazing personality and attitude. Great job Publix!