First rate customer service! I was a new customer to the store and had to return to customer…read moretwice,with questions, no problem, no attitude. Quite pleasant. Im a repeat customer now.

I drive 17 miles to use this supermarket! Great Service, Great Prices, and Great People!read more

I shouldn't review the Ware WalMart for the fear that others will discover how good it is. It's a…read moreWalmart supercenter so it has the full grocery store as well as a full Walmart. I've been using the grocery pick up at the Ware store since before Covid and I don't think I could grocery shop in a store ever again. I've been spoiled! I use the app to order my groceries and when they're ready I drive up and the pick up crew loads of them into the back of the car. The kids that work the grocery pick up are just wonderful. I've been coming so much that now they know me, and what I like. For example, I like my eggs and bread upfront with me and not in the back. I also go into the store to browse and pick up other items that aren't available with pick up. The store is always clean and usually well stocked. The produce selection is always good and has great prices.

I ordered express delivery last night, it's still not here! When I called the store and spoke to…read morethe "manager" I only got attitude, no sincere apology or attempt to fix the problem they caused. They do not care about their customers at all, I will never order from them again!

Great little place with a very helpful and friendly staff. Best cuts of meat around and always…read morewilling to go the extra mile to make you happy. Love this shop.

I'm a big fan of old school local markets and go to them whenever possible. We used to go to Roy's…read morewhen we lived in Peterborough for 5 years, 3 years ago. We thought they were "okay" but not spectacular. I've changed my mind! They staff is incredibly nice and down to earth. The meat is excellent--my go to places in MA have gotten pretty disappointing with meat that's clearly low grade, but not Roy's--their steaks & marinated meats are unmatched with anyplace else I can compare them to and the prices are very fair. The ambience is great if you want to be in an old school place that's 100% like grocery stores in the 1960s. Lastly, their prepared foods (especially the cranberry chicken salad) are the BEST anywhere and put all the other stores I've been to in recent years to shame.

Great store! The prices are decent and the staff are very friendly and helpful . It's also a lot…read moreless if a hassle than market Basket. It's worth the extra few bucks to shop here.

I would give this store negative stars if that were possible. Poorly run, terrible workers…read moreconditions. Staff always call out and the managers solution is to make other staff work 6 days a week. The staff seem miserable, nobody knows where anything is when you ask for help, they act offended like you don't at them. It's not very clean, products are often not stocked properly so you have to ask to check the back. The people running the front where the registers are act extremely unprofessional, there have been times they've been throwing things back and forth while customers were around. All the decent staff seem to have left, now all that's left are people who can't communicate properly or do a poor job at what they're supposed to be doing. More times than I can count, my bags have ripped because the baggers don't pay attention to what they're doing and I've lost stuff from breaking when the bags rip open. The produce is hit or miss, often going bad or covered in mold, like the strawberries. One time I went through six containers trying to find one that wasn't covered in white fuzzy mold, and eventually gave up. The company slogan used to be ", focusing on friendly" when you looked at the name tags, but it feels very very far from that nowadays. If I wanted miserable workers and a sub-par experience, I could just drive down the street to the dollar store. Overall, negative 3 stars out of 10. Not sure who runs it, but it's a far cry from functional.

Went looking for a salad or sandwich and although there is a deli there were neither fresh options…read morethere. I went next door to CHOP and they had what i needed.

Very nice people work there. Excellent selection of sodas, general small grocery store type stuff -…read moredeli counter with meats to slice, salads. Meat section, fresh produce. Household necessities.

Yesterday, I went to Market Basket in Tilton, NH to pick up some groceries. I got to the check out,…read moreput my groceries on the belt for the cashier and realized that I forgot my wallet at home. I Bank at Camden Bank so I asked if they could hold the groceries while I went to the bank to get some cash. Luckly, I go to that branch often and they know me so I didn't need my ID to take some cash out. I went back to the store to pay for the groceries and when they run them up, I was $7.00 short. The young gentleman at the register took out his wallet and pulled out the $7.00 to pay the balance. I told I could just put a couple things back but he insisted so I let him. When I go back tomorrow, I am dropping off an envelope for him with a thank you note and the money to pay him back. This was completely unexpected so I felt I wanted to acknowledge his thoughtfulness. Thank you.

I stood at the deli counter waiting my turn. An older man with many teeth missing was the one to…read morehelp me. Instead of saying hello or what can I get you he just stared with a flat, mean expression. I made my order and made sure I said please and thank you each time. I ordered 2 deli meats and one cheese. The last of my order I was looking down at the bread to grab something in front of the deli case. Because I wasn't watching his every move he actually screamed MA'AM! To get my attention. He was so loud everyone turned to look at what was going on. Then proceeded to talk about me to another customer. He was saying things like "these people don't know how to make eye contact" amongst many other things. What's even more ridiculous is that he was asked by another customer to smile. When he handed me the last of my order he made sure to glare at me in a very menacing way. I'm disgusted that this person has anything to do with customer service. Market Basket must be desperate to employ an abusive person like this.

I ended up stopping In here for the first time on my way up to ludlow. Grabbed a few items for the…read moreweekend but also a grinder. Of which, was so good I will be stopping in again this winter!

This was a great little store to get essentials. I was even very pleasantly surprised to find…read moregluten free items while traveling in the area! I'm allergic to gluten which often makes eating out of town/while traveling difficult. We were able to shop enough for a couple nights to cook at our place of lodging. Staff was friendly as well.

Market Basket is well known for having great prices and good values. But what often is missed is…read morethe Market Basket Kitchen and sushi bar. You can get some of the most amazing hot and cold subs made on demand. Originally hosted by sells pizza. Market Basket has continued that trend with their large 18 inch pizzas where you can get a cheese pizza for $9.99. Of course each topping has an additional cost. They also have hot food ready to serve. This is always worth a look. To avoid the lines call ahead. When you call the store asked for the kitchen. This will save you a lot of time and everything especially pizza will be ready when you arrive. Otherwise expect a 30 or 45 minute wait since it's a well demanded product. They do have a seating area that is comfortable with Wi-Fi. Also, their coffee bar has probably the best donuts anywhere for $.99. You can't go wrong.

The employees were courteous and helpful. However, this location has a serious staffing issue…read more Myself and about 15 other patrons were waiting 20+ minutes in line to checkout groceries while several checkouts were closed. We all waited 35+ minutes for a sandwich at Markets kitchen from several inexperienced and extremely overworked staff. Meanwhile, several employees were barely doing anything while reorganizing shelves in the store. I'm not sure who was managing this store,but they need to up their game for both the sake of the patrons and employee retention. I won't return to this location if I can help it.

This store is an anchor of the town. Nice people. Good service overall. So I am at a loss trying…read moreto understand the downfall in stock levels at this store. I understood the supply chain problems during the Pandemic. But for heaven's sake, this went away three years ago. Some of the aisles could aptly be named the Soviet aisles with the lack of stuff in them. Still, meats and veggies are plentiful. But the dearth of non-perisables is hopefully something management and corporate should definitely look at.

today at self checkout a worker who was tall and he had long hair was blatantly watching to see if…read moreI was stealing. when in fact I'm the only one in my household, who is not sick. Struggling with a 11 week old baby well scanning my groceries using a stroller only because it is down pouring outside. mind you I'm blatantly struggling. sweating, wet from the down pour too and a screaming baby. Instead of offering help you just embarrassed me instead even more Than I already was. so thanks for that. do better. some people are just doing their best and kindness goes a long way. I paid for everything just plain old and simple was doing my best and struggling.

Super nice store for all household needs . We went on a trip to ludlow and this shop was a savior !…read moreThey had almost all daily needs , beers, wine etc. they had some good offers - we picked buy one get one free ice cream / cakes etc. huge shop with so many options . Service and billing could be better . Parking is huge too. Lots of parking spots . Vegetables and fruits were fresh . Good buys: they also had prepared food . Tasted ok . Bakery was a plus . Lots of bread ?"/ bagels etc available . Good shop overall . 4 stars

Wow. Didn't have access to a vehicle and needed help trying to prepay for a prescription a family…read moremember was picking up. Shaw's pharmacy said they couldn't help over the phone, didn't know how to use their own website, and denied transferring me to someone who could help me. Horrible customer service.