I just left not even five minutes ago. I watched as a new cashier cash someone out and say I love…read moreyou back to the customer who said I love you first I'm assuming it was a family member or a friend But I watched as a manager come up and tell her that she's not allowed to tell them that she loves them. That work is a different environment and that she's not allowed to do that so not even to family or friends. That's crazy to me Even created a Yelp account just to say this because of how upset that made me! Poor girls should be able to tell her family or friends that she loves them whenever she feels the need. If this is even a rule, I think it needs to be changed and I think a lot of people would agree.

To be clear, I am ONLY reviewing the Publix Pell City Pharmacy. I switched to Publix for my and my…read morekids' prescriptions a few years ago because it's the closest to my house. Last month, after seeing one of the employees posting referring to a different customer's child as a "crotch goblin" and joking that if the customer's 3 year old took an adult dose of blood pressure medication it wouldn't be a bad thing I decided it was worth driving further for my kids to be safe. I do not know the customer the Publix pharmacy employee was speaking about, but the story went somewhat viral on the local Facebook pages and it was very believable based on my own experience with Publix Pharmacy in Pell City. Before this final straw they had shown me a consistent pattern of incompetence and unprofessional behavior. In spite of our insurance being the same month to month, inevitably when I would refill our prescriptions each month, without fail, they would neglect to run someone's prescriptions on insurance and I would have to insist they run it and wait. Once, I wasn't paying attention and paid full price and getting a refund took forever. During the last presidential election the employees were holding up and showing off obnoxiously political shirts and merch they had purchased while at least 5 customers waited in line to pick up prescriptions at the counter. The wait is always long, they are frequently out of stock on common maintenance medications, the employees are rude and the culture of prioritizing socializing with coworkers over helping customers is at best acceptable to management. Switching to a different pharmacy was a hassle and Publix did not send over all of my children's records when the new pharmacy requested them which led to a lot of back and forth and frustration. But, in the end it was worth it for the peace of mind that people who take their jobs seriously will be handling my children's prescriptions in the future.

Wish I had a picture but their bakery is the bomb! I got a cookie cake decorated for the 4th of…read moreJuly just for a sweet treat (craving it) and it was the best $10 o ever spent! Ate on that thing for several days and I savored every bite! Thought the icing was amazing (buttercream)! Decoration was perfect for the occasion! No complaints!

I must've stepped into The Twilight Zone because this Walmart is not only clean, doesn't have…read moresolicitation at the entrance and no rude employees. Ended up coming here to pick up a prescription and the employees at the pharmacy were polite and had no problems whatsoever. Shopping and looking around, there isn't anything out of place and it's good they still have cashiers to check you out with very limited self checkout.

Most everything is overpriced. The owner is so very rude I don't want to ever go back in thereread more

Went to Burtons one time because I had heard their meat department was top notch and was very…read moredisappointed to say the least. The store is dimly lit and dirty with an apparent air of being forgotten to time. There was also a small dog that matched the store (dirty and left off death's collection list) with the addition of being mildly aggressive and barking at customers as they entered and left the store. Not sure how the health score is a 95 because, last time I checked, Alabama health code states dogs are not allowed where food is prepared and sold...

We stopped here truthfully on pure nostalgia. We used to have Winn-Dixie at home in Louisville, KY…read more Not to mention i used to work there during my high school years, then years ago they closed and I initially thought they were closed across the country. But a few years ago I was in Miami and we saw a distribution center. This let me know that they were still around. So had to stop by and see if they still had some of my favorite items.. Check Soda (even though I don't drink soda) and the cookies; the Big Sixties! They did have the soda but not the cookies. The people were friendly! Nice location, good to see Winn-Dixie still thriving.

I haven't come to this Piggly Wiggly in a really long time. I stopped by on a Saturday afternoon to…read morepick up a few things. The store was clean and most importantly didn't have that obnoxious smelly odor most Pigs have. I was thrilled! I was really impressed with the inventory. The staff were all nice and helpful. The prices were reasonable too. Definitely will return soon to do some more shopping.

Seriously!!! When is this piggly wiggly going to be put out of business, sickening, disgusting, put…read moreall piggly wiggly out of business, the worst customer service, product management, everything is bad and expired, they have no brands your looking for, such a waste of time and money!!!!!!!!

Publix ...where shopping here is always a pleasure! So very true! Clean, organized and staff always…read moreso pleasant. This is my favorite location near my house. The food is always fresh and the bogo deals are great. I will always drive out my way to find a Publix!

Their teenage rude careless baggers is why I wont buy groceries there anymore. The pharmacy is…read moreawful, slow,Rude, to say the least. awful store go to clay.

My husband loves their pepperoni pizza but I think they have the Best barbecue sandwich everread more

Convenient, clean,friendly, well stocked ( even started carrying Buffalo Rock Ginger ale after we…read moreasked) Hot to go food available as well.

Local grocery store where I shop all the time. Well stocked and personnel is friendly.read more

On 04/10/2025 I attempted to check out with about $150 dollars worth of groceries in my cart. I am…read more80-years old and require assistance unloading groceries from the cart and lifting them up to the belt. Everything in my cart was heavy. I asked for help unloading the cart and the cashier refused. Instead of taking one or two minutes to unload my cart, she left her station, went to the manager and ask for someone to come to the front to unload my cart. Not only was the cashier able to help unload it but there were three other employees standing around the front who could have helped. They all refused to help me. I left the store without my groceries and will never shop at this store again. It is not set up for senior citizens. They have no front helpt to unload carts, or help out to the car. They have three very old scooters that are not charged. It is not properly managed and does not deserve the business of older Leeds citizens. I urge senior Leeds citizens to boycott this store and shop somewhere that values our business and shows it by being helpful to those of us who need help.