They had everything I needed and made the trip simple: in quickly, out fast! The store was clean…read moreand shopable, the store team was friendly too.

AVOID THIS LOCATION!! Jorji just has this level of agitation…read morethat keeps her from doing her job well. She struggles to multi task which causes her to be resentful and argumentative. The last two times I've been there by the time we got to the purchase, she had worked herself into a tizzy. I'm just there to buy stuff. Not for drama or lectures or to be an inconvenience to staff. I'm going to lighten their load in that regard.

Visited today first time- store very clean - aisles and displays stocked neatly- opened another…read morecash register with just 5 people waiting- cashier very pleasant and helpful- definitely recommend!!

Ollie's doesn't try to be anything other than what it is. I was hoping to get some items I saw in…read moretheir sale flyer, but they were gone already. Ollie's is a cluttered bargain basement store with all of the random stuff you never knew you wanted. It's a bit messy, and some of the aisle are a bit narrow. But you fight through along with all the other folks doing the same. If you want christian books and bibles, theyve got a whole aisle for your cult materials. Enjoy!

They always have good items, store is always clean, and the people that work there are always…read morefriendly. Prices are always fair. However, my complaint is more corporate based. How come there are 6 self-checkouts, however customers are not allowed to use them now? Corporate makes the already over-worked employees (mainly one) check people out on the self-checkout machines. Last time I went, that caused a line because one employee worked on the self checkout machine while the other 5 or so were closed while it was super busy. People around me were starting to complain. If it's the fear of theft, I have an idea. Open up the self-checkouts and have an employee check receipts and items to make sure that they match up.

So my wife was walking to one of the self-service pay stations when a worker at the Mentor 5 Below…read moresaid, "Oh, I can help you over here." So she turned, changed direction and went to the station he was at. Then he said "There you go" and walked away. So not only did he make it inconvenient, then he went over to 3 other workers and chatted away as she self-scanned her items and pondered why she is paying to scan her own items and checkout as 4 employees stand-around talking. Sorry 5 below, you get an F today.

Margie is the best manager!! So helpful and kind. All the staff were so welcoming and friendly. I…read morereally appreciate that as it can be rare nowadays. Popshelf is like a five below but better items and quality. Great prices and great item selection. I got a pair of pajamas that were from the brand Shabby Chic. Pajamas retailed for a lot of money from the original company and Popshelf had them for a quarter of the price and even had robes! I couldn't recommend them more. Store is always very organized and clean! I love visiting Popshelf when I'm in the area.

Just got back from there. I love pop shelf. So many cute things with reasonable prices. A pretty…read moregood selection considering it rather small.

Looking over the reviews from the past 3 years most are accurate. Although , I agree with most that…read moreare a 2-3 star. This location has unprofessional management and delivery employees. Long story short after 10 years I will not purchase from this location. Which seems to be a problem throughout the area. I would Not be surprised when a fortunate person ( with a capability to hire a lawyer) will sue this Corporation.

It seems like this location is undergoing yet another updating. They're trying to make it look more…read morelike a department store. The cosmetics area was in total disarray, with most items out of stock, which was annoying. (But it will be fantastic once it's done.) They do have an amazing new men's personal care department with full lines of products such as Creamo, Every Man Jack, etc. that I'm excited for my husband to see. The woman's clothing department looked like a herd of angry cattle stampeded through the aisles. Every other department was clean and maintained for the most part, which made it stick out like a sore loser. And they only had one actual check out open with an actual person helping customers. I ended up having to use the self check out. There's a live screen monitoring your every move, it's literally right in your face. Not a fan of that. Makes you feel like you're a criminal or something. I purchased a big floppy hat, so I asked the attendant to please fetch me a pair of scissors so I could wear it out of the store and also to wear it as I finished checking out. Before you know it, they'll have finger print or retinol scanners to check out with. Big Brother is watching! I think I'll stick to ordering online.

We went shopping for living room furniture and we were blown away from start to finish…read more We were greeted by Sunny. He went above and beyond. Marilyn offered amazing customer service upon checkout. Highly recommend!!

Very happy with our purchase. Excellent customer and Tom Linden,our sales person at the Mentor…read morestore was awsome! Will be back to see him.Also delivery guys LARRY and I think Lane were the best!!! Thank you all!

I was returning an Amazon product at Staples. they only had 2 counter people 1 for Amazon returns…read moreand 1 for everything else. I was in line for about 45 mins. the 2 ladies were perfect, considerate. They had every reason to be bitter it was crazy with all the people. Phones were ringing nonstop and people waiting. Downside not one Manager or Supervisor out there helping out. Companies wonder why the are constantly hiring. I was at the Staples in Mentor, Ohio around 12:30 it's now 1:20 on July 14, 2026. These women need to receive recognition for their kind and happy faces. People in there were very kind too but where was their help. Again no sight of a Manager or Supervisor to help move things along. My 5 stars are for the 2 ladies and their work ethics. 0 stars for the Management

I come here often to do Amazon or Happy Returns or Party City. T…read morehe workers here are nice, but they are being given the short end of the stick because the Staples corporate office does not supply them with what they need!!! So today once again, the line for Amazon was about 10 people deep because the iPhone that they used to scan the products is about 100 years old and the Internet that they have in the store is almost nonexistent so of course none of it works well and it takes forever for things to load up! We don't blame the workers for this - we blame Staples Corporate for not managing the store well. So sadly, they will probably lose the store - and have to fire all of the employees all because they did not pony up the money for decent Internet and for a decent iPhone so they could scan things! Something so simple... an iPhone, and better Internet does not cost that much for a company like Staples... they are going to ruin this location because a lot of us are going to start going somewhere else Staples Corporate office should be ashamed

I came in today and had Savannah at the register. She was so so kind and welcoming! She got my…read moreonline order ready for me and everything went so smoothly. This truly was huge for me, I've had many bad experiences with salon stores including other cosmoprofs and today was such a good feeling to have someone be so nice! Definitely stop in if you're in the area!

Good feeling when you go in there .... Manager is kind & helpful all the time & had helped me out…read morein some last minute Jams .... I strongly recommend Cosmo Prof in Mentor, Ohio !!!!