customer service is terrible, had a cashier say to us "oh, honey register 4 is open". there were…read morepeople in line at the other register and her register the person had cashed out. Never going back!!

Great place for gift wrap, party supplies, organizing bins. Find some oddities sometimes but that's…read morepart of the fun.

The store is suppose to open at 9 am and it is still not open.. I was there for an hour and had to…read moreleave because it did not look like it was going to open anytime soon!

This was my go-to dollar tree, the staff had always been kind there. And yet, when I go in this…read morepast weekend at checkout, the guy who's name may have gone by JAY had yelled at me because there was a single hanger on the conveyer belt for checkout, Keep in mind that I had found it in another Aisle out alone on its own, so you'd assume it's sold like that as it wasn't where the ten pack of hangers were which I had not even been aware they were sold in packs of ten. I recall that he wore a Patriots jersey and spoke in a heavy New York accent. Don't come here if you want to be accused of crimes you didn't do and ruin your entire experience. TLDR; I was accused of stealing at checkout during a visit this past weekend and I didn't do anything wrong. FYI, the store was a mess and there was barely any staff working there so the lines were crowded and full.

This is a clean, well stocked, and well organized Dollar Tree. It was easy to find the things I was…read morelooking for, and then some. The only problem I experienced was a very long checkout line, because there was only one cashier available, and she was constantly required to help customers asking where to find various items.

One of the busiest places to shop in during the holiday season! Everyone is there trying to get…read moresomething for either gifting or wrapping those gifts. Lately, the dollar tree has diversified in what they are offering like over the counter medications and driving CVS out of business in some areas. My visit was a quick stop to pick up foil paper this time around. I was lucky and late at night with the store a few minutes away from closing. There was no one at the store and my visit was one off the quickest shopping experiences I have ever had. I just took a star out because the items in the store overwhelm me and the checkout process is usually slower. There are not a lot of employees working the register.

The friendliest sales associates are here. Stocked up for granddaughters Easter basket. Sales…read moreassociate carried the load to my car for me.

Dollar Tree does a great job serving their local community which generally consists of Burnside…read moreAve. Dollar Tree serves as their grocery store, corner store, super store, home store, and in some cases, there clothing store. Instead of realizing this and taking advantage of it, Dollar Tree continues to look for ways to help serve their customers and strengthen that relationship. Even though this isn't my community, I enjoy shopping in a well stocked, clean, well managed store with knowledgeable and friendly employees! I recently ordered from their website and has the merchandise delivered to the store. Implemented perfectly thank you!

I visited Dollar Tree Store #3925 (Suite E, 1065 Kennedy Rd, Windsor, CT) this morning, March 27,…read more2026, at approximately 9:38 AM for a quick purchase. The item was clearly marked on the shelf at the listed price, but I was charged more at the register. When I politely pointed this out to the cashier (who was wearing a black jacket with a black hoodie pulled over their head), I was directed to speak with the manager, Wema. I explained the situation and simply asked for a refund of the overcharge. His response? "We raise prices." When I pointed out that the shelf tag should reflect the current price if it had been increased, he disagreed and refused to make the adjustment. I even reminded him about basic consumer protection expectations and asked if refusing to correct the price difference was really worth damaging the store's reputation with a negative review. Apparently, for him, it was. We are talking .25 cents Look, I understand this wasn't a large amount. But this isn't about the money -- it's about basic honesty and respect for customers. If the price changed, the shelf tag should have been updated. If there's an honest mistake, a manager should be willing to correct it rather than dismiss the customer. This experience left me wondering how many other items in the store might be priced incorrectly on the shelf but ring up higher at checkout. Additionally, the cashier's attire (black jacket and hoodie over the head) did not align with Dollar Tree's typical dress code, which calls for a solid green or white collared shirt and black or khaki pants. It's not a good look for a major retailer. Dollar Tree, you need to do better. Train your managers to actually resolve simple customer issues instead of brushing them off. Clean up your image, update your shelf prices accurately, and ensure your staff presents themselves professionally. A little integrity goes a long way. I hope this problem has been fixed before I return to this location.

Store looked great! I usually dread shopping at the stores but this experience was not like most…read more Manager took pride in the appearance and interacting with customers. Great service. I will definitely be back. Thank you Kamut and team.

Easy parking, clean store, friendly staff, variety of materials so so, dates from food might be…read moreBest Buy date quickly approaching. They accept many forms of payment and hours of being open are good.

I love this location! It's always well stocked, clean and easy to navigate the aisles. Even if…read moreit's busy the line moves fast. Make sure you sign up for the free membership card so you get to take advantage of the store coupons. When you have the card the coupons are already loaded onto the card.

Just want to say thank you to Steven who was working today. I never seen to remember to bring any…read morequarters so my 3 year old son can get something from the vending machines there. We were at the register and my son asked me for a quarter, I said I didn't bring any and Steven gave my son fifty cents so he was able to get two toys from the machines. It meant so much to both my son and me. Thanks so much!

As a consumer that recently visited the store located in Vernon, CT, I am irritated by both the…read morestore app and the employee that was on register. The family dollar store app has a coupon for cottonelle 6-pack or larger and when I brought up my purchase, a 12-pack of cottonelle, I attempted to use this coupon. The cashier said it was not a matching item. The same coupon could be found on Ibotta under family dollar and it verified that the item did in fact match. It was a 6-pack or larger and last I checked 12 is larger, no? I did purchase it anyways as it was a necessity on my way home but was and still am baffled completely that your coupon wouldn't work and that the cashier and store employees could not correct the problem. I understand it is a simple coupon but as a consumer it felt like a lie. As this time I cannot and will not recommend this company for purchases. The same coupon from Ibotta could be used at Walgreens and I'll take my business there. I have reached out to corporate as I was so disheartened while checking out that the coupon would not work. We'll see what happens!

Great location, you are squally welcomed with a loud "Welcome to five below!". Great prices,…read moremultiple things to choose from, from toys to home good items.

It can be helpful if you are shopping for certain categories of items. The target market seems to…read morebe teens. There is a reasonably nice selection of candy. Despite the bluster about deals and savings, it seems like most things of interest I find here, can be bought almost anywhere else for a better price. Then if you you choose to buy something, they now force you to use self-checkout. They removed all of their normal cash registers.

Wow is all I can sum it up. I called due to being high risk with post heart surgery and epilepsy…read morefor disinfectant wipes. Moses was awesome enough to ensure I got them. That was above what any local store has been doing for me. Never really went into the store before. But now I will. Moses should be recognized for this.

From the owner: Dollar General Vernon is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

Would/could NOT provide a receipt after I paid for an Amazon gift card…read more Belligerent manager. Will never shop at any Dollar General again.

Common lately at the Dollar General, for rude behavior and bad customer service towards their…read morecostumers in the Manchester, sad because the beginner employees in some of them were good. People would be more willing to go if they had better customer service.