Mayfield Heights, OHIO Sales staff are incredibly attentive…read more I was waiting near their support kiosk for one staff member. Before he could return, another saw me and assisted by taking me to the computer room (since I was there for a monitor). While I was waiting, the first staff member found me to make sure I was being helped. As I waited for a staff member to become available, I was asked several more times if I was being helped. The sales team is exceptional in their customer care and knowledge of their products.

Great store. It's really awesome having a consumer hardware store available to the cities. The…read morestaff are all kind and knowledgeable, and they have excellent deals (especially their bundles), to help with high hardware prices recently. I like coming by to check out their open box/refurbished deals as well every so often!

We had really bad customer service at Target looking for a speaker, so we came to Best Buy instead…read moreand Adam checked us out and was so friendly and inquisitive about our beach day plans and he really turned our day around. Thank you Adam!! (He had a Minnesotan accent Incase theres more than 1 Adam here)

Customer service is getting worse and worse in this country. The reason is that the staff hired…read moreisn't interested in working, nor are they trained. I've been trying to install a ducted exhaust fan in the kitchen under the counter for a month. GE's products are increasingly poorly made. Best Buy hires installers who have no idea what they're doing and don't care if they do it right. I asked BB not to send those people again, and they keep sending them. I finally decided to have them come and remove and disconnect the exhaust fan and credit me. That requires a technician to remove it from the wall and counter. To top it all off, they only send a truck driver to pick it up, and the poor guy obviously couldn't do it. I called BB for another unisntall and piock up and the employee did not do it. On the contrary, he was making fun of me or pulling my leg. He did not do anything as he said he was going to do.Totally disrespectful. Completely unprofessional. The guy that came said that he could not unisntall. I put two and two together and realized THEY SET ME UP WITH THE STORY THAT THEY COULDN'T DO IT AND THAT THEY WERE GOING TO TALK TO BB SO BB WAS GOING TO CALL ME. Ni one call. It was a scam. I went through five people and still waiting to salve the case. A total disgrace; they're wasting my time. Disrespectful to the customer. In short, they care absolutely nothing about whether the customer is satisfied. In short, they keep selling because the competition is as bad as they are.

Johnny's TV did an incredible job with the sound system in the Washington County Heritage Center…read more They took our ideas for the space and found the best setup at a fair price. They also did a beautiful and careful job with the installation. Very kind people you can trust!

July, 2019 Our 65"…read moreSony TV was broken after we used for about 1 year. Johnny's TV fixed it. They even showed us the broken part at the time when we picked up the TV. We are happy with the service.

Godsend in savings and quality is better than what I got at BestBuy on an HDMI gold plated cable…read more It's open on Saturdays till 4:00 pm so the yelp listing may not reflect that. Anyway, it's cheaper here and so many options are available. I find them organized and if you buy online they can have Jen ready for pickup so you don't have to search for it in the warehouse yourself if you prefer to save a little time. Glad they are local. They've expanded recently and been around for 7 years and I sure hope they are here to stay.

I love that this store/warehouse is located in Eden Prairie. Electronics cables and parts are SO…read moreINSANELY EXPENSIVE at Best Buy and other electronics stores. Monster Cable for $50 a set? What a joke! My Cable Mart prices are WAY LOWER. If you can stop in and pick them up, there is no shipping charge either (duh, but true). I have ordered HDMI cables, Speaker Wire, Component Video Cables, Coax, Display Port to HDMI adapters, and Optical audio cables . Quality on all have been quite good. Service is very quick. All my orders were ready to pick up within a few hours of submitting them online. People at the shop are prompt and friendly. Definitely use these guys!!!! www.mycablemart.com