I love this store! I cannot think of one time that an employee was rude to me. Granted, some are…read moremore friendly than others but overall no problem at all. You can find curt/rude employees anywhere. If you do not like to dig through the junk to find the treasures then don't go there. And NO! Everything is NOT broken. That's crazy. I'd say most is new and how it got there I don't care. I've bought guy/car things my son has sold. I have been finding great deals for the 1 1/2-2 years I've been going. I've sold many items - especially clothing on Ebay. Found numerous house hold items at fab prices. On Fridays when they restock all new items you need to know prices of things so you don't overpay but that comes from being a educated shopper. I've learned a lot over the years of thrifting and selling. I've gotten some very great deals there and I will keep on shopping! BTW I liked the girl with the curly hair and tattoos. She was super friendly.

I am still in absolute disbelief about what happened at Where Ya Bin Charleston today. I have never…read morein my entire life been spoken to or treated the way I was by one of their employees. For context, Where Ya Bin is a BIN STORE. Which means the entire point of the store is for customers to dig, sift, and inspect overstock, returned, and damaged items. You go there to look, touch, and decide if something is worth buying. Sort of like a treasure hunt. Handling merchandise is not just allowed, it is expected. This context is what makes what happened today even more ridiculous. While shopping, I briefly pulled an item out of an already ripped-open, destroyed bag to get a better look at a visible crack. Before I could even put it back, a woman stormed up to me and immediately told me to "check out and leave." She did not identify herself as an employee or manager. In that moment she was just some stranger barking at me. When I said, "I'm sorry?" out of complete disbelief, she accused me of taking the item out of the bag. I calmly showed her the torn packaging and explained the item was literally falling out. Her response was, "It doesn't matter." At which point she laughed and says "See you just ripped it more." THE PLASTIC BAG WAS ALREADY RIPPED OPEN IN MULTIPLE PLACES. She then tried to justify her behavior by referencing an announcement that was supposedly playing in the store, that no one could hear, and that was in SPANISH. I don't speak Spanish. Neither did anyone around me. Expecting customers to comply with inaudible announcements in another language, with zero guidance or explanation, is absurd. Given her tone, I told her I was trying to be very kind and I just did not understand why I was being asked to leave. She responded, "I'm being kind too." At that point, I said, "Actually no, you're not. Your tone is incredibly disrespectful." Because she was. It almost felt like she was actively looking for a reason to remove my friends and I from the store. For context, this individual is about 5'2", has short black hair, and many visible tattoos and piercings. I mention this because her behavior made her unmistakably identifiable. Her approach was confrontational, accusatory, and entirely inappropriate. Based on the NUMEROUS Google reviews about the same individual with the exact same situation, this isn't a one off. It's a pattern. My friends and I immediately abandoned our very full cart and left. Between us, we would have easily spent $100-$300 each, nearly a $2,000+ sale lost all because of her actions. Believe it or not, it escalated further. While we were near our cars in the parking lot privately discussing the interaction, this same individual FOLLOWED US OUTSIDE. She stood against the wall smoking, staring directly at us, and clearly listening to our conversation. This was intimidating, unnecessary, and made me feel extremely uncomfortable as the one that had been singled out in a group of seven. Once we noticed her presence, we walked to the consignment store next door. Only after a couple of my friends returned to the store and asked to speak with a manager did this individual finally identify herself as one. Instead of providing any clarification, she forcefully told them to leave, claimed she "felt threatened," and stated that all of us were now banned. Claiming to feel threatened by customers who had already left and were then followed outside is WILD. Absolutely unbelievable. This was not a simple misunderstanding. This was a power trip, a misuse of authority, and a complete failure of basic professionalism. If this is how management reacts over a customer inspecting damaged merchandise, it says a lot about this store's culture. Charleston has plenty of bargain places to shop. This is not one I will be returning to until something changes with management. Anyone considering this store should think carefully before stepping inside.

The improvements made so far by the new owners of this shopping center look great! All of the area…read moreresidents are very excited about the new landscaping and new exterior cosmetic changes. I love the convenience of this shopping center and especially enjoy shopping at Publix and eating at Red Orchids China Bistro (it's delicious!) The addition of the new Starbucks is also a huge step in the right direction for this center. Here's hoping that they can attract more upscale merchants. I'd love to see a HomeGoods, ULTA Beauty, McAlister's Deli, etc.

This is a wonderful thrift shop that thrives on a culture of inclusiveness, charm, affordability…read moreand kindness. This shop is a bit hidden on Reynolds Avenue on the same strip as some wonderful restaurants and a tattoo parlor and every visit is a new adventure with items added daily. We highly recommended Closet Case

Love this store! It is welcoming, fun, beautifully organized and full of really nice clothes, among…read moreother things, and the prices are very reasonable. The staff is so lovely and helpful! Needless to say, I came away with some great treasures! When I go back to Charleston, I will definitely be shopping here again!

The clutter of it all adds to the treasure hunt effect! I found just what I needed! I went it for…read moreone thing and came out of the store with everything, lol. I always find the coolest things!! For us reading enthusiasts, they have a huge assortment of books and other reading materials. When I have the chance, I'm returning to really delve into their comics section. Great prices My only qualm is that on any perishable food items or beauty products... check the dates!! It was difficult to find a person on the floor to assist you. And I don't recall any motorized shopping carts but there's really no space in the aisles for them.

It's been a long time since I've been in Ollie's. It's a great place to find very inexpensive…read moreitems. However, the store is extremely messy! It makes it very hard to shop and can be very off-putting. The staff was friendly and professional. There are a lot of items to choose from and most things are in the correct department. They just need to keep things organized for a better shopping experience. I'm sure it's hard because a lot of the mess is created by the customers. However, the staff should do better job at putting things properly on the shelf and keeping things organized.

This is basically a Charleston local TJ Maxx. My boyfriend found a cute button-down polo top…read more(performance fabric) with stripes, J.Crew brand for $25. I tried on a bunch of things, but they weren't quite right for my body. Next time! Employees were very friendly and they were a bunch of cute non-clothing items too. There are some yeti mugs and knickknacks.

This is honestly a great concept as an overstock store for outlets and I am glad this stuff is not…read moreending up in a landfill! There are tons of great brands that they sell at really good prices. There's all kinds of clothing as well as different little gift items and fun knickknacks. It's a bit crowded with racks but that just means there's more to look through! Dressing rooms are along the back wall which was convenient. I'm glad we stopped into this little shop!

It's not organized or does it have a lot of some things and a lot of others . Always something…read moredifferent A treasure hunt it is

Love the deals you can get here. But the store is a mess. I have been to an Ollie's in Ohio and it…read morewas so well organized. In the book section books are just tossed all over. The one in Ohio had them nicely displayed. Also the store was very dirty. Bathroom was so dirty!! Plus all items are not priced. We did ask the nice older stocking man a price and he went to check the price for us. Check out lady was very friendly.

Not much there for pre-school aged kids clothing-wise. There were a couple pairs of shoes I was…read moreinterested in but they were pretty much close to full price... maybe $5 less... Zero service to speak of, one person at check out who was very slow. Honestly don't drive out of the way to come here, you'll save less than you spend on gas.

This Nordstrom Rack continues to disappoint. The check out lines continue to be slow and the…read morecashiers have no sense of urgency whatsoever. Today, the line was insanely long and there were only 2 cashiers. Finally, the manager and another cashier came, bit the line barely budged. I know it's hard to find employees and this may have something to do with this lack of efficiency, but Nordstrom needs to figure it out. I give 3 stars for quality of product. I'm able to find clothing by and accessories at an affordable price.

Very clean and organized, despite having so many things. Greeted upon entering, nice employees who…read moreare willing to help and answer questions. Great prices on quality items!

Our visit the other day was especially meaningful, as we were accompanied by my nieces visiting…read morefrom California and the Philippines. They enjoyed shopping at this location because of its wide selection of quality items and excellent value. The store consistently offers a variety of attractive products. Despite handling multiple transactions, a shoutout to Ms. Shelly for her exceptional customer service and remarkable patience. She even took the time to assist my nieces during checkout. Thank you 5 below team for being consistently excellent in how you handle customers and for going above and beyond in what you do.

Stopped in with the kids today after brunch. Everyone in the store was super sweet to us and very…read morefriendly! It had a ton of clothes and accessories at reasonable prices, though the style is *mostly* aimed at older women (there's nothing for men here), my daughter found a sweater that fit her style well. Nice store and I was happy we stopped by! J.Ja

Simply the best. When I leave here, I always feel better than when I walked in. Sure, it's a little…read morecrowded, but that is part of the charm. Everyone is extremely welcoming in the store and genuinely interested in why you stopped in or what occasion you are shopping for. This is a community spot where relationships feel important. They create a fun environment to shop in and oh, I have also found some real gems here! It's fun, funky, and for me, such a comforting experience everytime I go in. Parking on the street can be a little tough-they have a parking lot in the back.

IYKYK, Ross is always a vibe. Parking lot is always full. This is my spot for random stuff, but I'm…read morealways finding a good deal. One this run I browsed and bought items to cook with. They have a good selection of specialty items, especially olive oil (for a good price). The staff is pretty nice when you need help.

Okay Ross, on Orleans Road in Charleston. I realize that you are a low budget store where a lot of…read moreunsavory people shop at times. I have personally watched two young girls in the past, bolt with a bunch of purses and drive away. I get it. There is theft. And I understand, during Covid when you finally reopened your doors, you closed your large fitting rooms in the back and opened up two tiny closet style room that you can hardly turn around in. News flash. Not only was Covid and the pandemic full of lies, deception, and instilled fear by our crappy government, of what would happen if you did not getting those ridiculous vaccines...but Covid is also OVER! And yet. You STILL have your dressing rooms CLOSED! I asked the very inadequate, and uncaring manager if I could please use one of the dressing rooms due to a long line waiting to get into the small "closets". His reply? "They aren't sanitized". Well damn man! Sanitize them! It doesn't take that long to do with a few Clorox wipes and Lysol. This is the epitome of lazy 101. I'm sure corporate Ross will never see this nor will they care either but I had to vent. I was in there merely looking for some inexpensive long sleeved tops to take on a trip to Switzerland in a few days because the temps are supposed to be very cool. Well. I ended up purchasing them to try on at home resulting in another errand I will have to do to return what does not fit, all because of poor management. I have been in other Ross stores that are actually very nice. This one is the worst. That's all folks! Moral of this story. If you don't mind trying things on over your clothes in front of a mirror at the end of an aisle, or waiting in long lines to try them on in a closet, then this store is for you.