The renovations they have done to this mall has been a great improvement. There are a couple decent…read moreanchor stores in this mall such as Simons and The Bay. The food court was clean and they have Starbucks, Tim Hortons and McDonalds for coffee options in this mall. Unfortunately there are a lot of independent mish mash stores that seem very empty selling low quality clothing. Overall, the mall is great for running errands and finding one or two things you specifically need.

I have lived by Londonderry Mall my entire life. I've watched it go through many changes and ups &…read moredowns. Before the mall was renovated in 1992, it was very dark and gloomy, but now it's very bright and more modern-looking. The makeover didn't really benefit this mall that much. In fact, in became pretty lame. When Wal-Mart moved here, this brought in tons of traffic, and I would say it's what kept this mall alive. After Wal-Mart left, many great stores closed down, including the GAP. (I still can't forgive them for taking it away from me!) This mall was stagnant for quite some time, but over the past five years, this mall has been slowly improving once again. Some of the best stores are HMV, Sport Chek, Dollarama, Game City, Le Chateau, Payless. Winners, Army & Navy, Coles, Spasation, Shoppers Drug Mart, Purdy's, Save-on-Foods, and The Great Room Company. The Bay is here too, but it's probably the worst one (minimal selection) in the entire city. Oh, and I almost forgot--there's a Library here as well! The mall's food court is the best, since it has big screen TVs, a water wall, and all the fast-food favourites. There's Taco Time, New York Fries, Edo, Booster Juice, Arby's, Orange Julius, Opa!, A&W, and lots more. McDonald's and Second Cup are also in the mall. The customer service area, located in the centre of the mall, is a great place to come for a rest. There's many flat-screen TVs and large comfy chairs and couches. Londonderry Mall has always had a reputation of bringing in many famous people--usually it's something for the kids or a band for the teenagers. When I was a kid, and before the mall was renovated, I saw Richard Simmons! Woohoo. Lucky me. Five years ago, I would have given this mall a two-star rating for sure. Maybe now I am giving it four instead of three, since it's my neighbourhood mall (I'm probably slightly biased), but it has improved considerably. Londonderry Mall is no Kingsway, but it's still pretty awesome.

Place is a mess, the cashier looked at the outfit I was buying and said "Are you sure this is going…read moreto fit you?". It fit perfectly and was an extremely unnecessary comment.

Dear Customer Service,…read more I was in on the Urban Planet store Londonderry Mall Location in Edmonton to purchase some pijama pants which on Easter sale online from $12.80 for $7 each.  I was ruthlessly informed at the store by one of the supervisor that these pant never go on sale and tell me to buy from online but at the store there is no such offer.  Although that I have shown the supervisor that online price is currently on sale $7 and do not really said that the item is online only.  Then the next day I went to West Edmonton Mall Urban Planet location and they have these pijama pants on sale with the signage for $7 each so I took the photo of the sale sign and went back to Londonderry to show the person that inform me wrongly.   This time I spoke directly to the store manager named Tracy,  she seem absolutely did not care what I am saying with a photo proof of sale on Easter.  She said ruthlessly that she does not matching the price of this item for other stores mistakes or even head office.  She does not really care to change the price selling at $7 for customers service sake!  I was extremely upset at her altitude towards customer service...serveral staffs and customers also witness her extremely unpleasant and ruth tone of voice toward our conversation...in the end all I wanted was to inform the store to know better on the promotion of your own head office prices on sale items...Please forward my email to whom ever handling customer feedbacks and hopefully the store manager could be informed to improve her customer service skills...

Here's the deal with Winners: there's a whole lot of crappy, irregular, odd, rejected clothing, but…read moreamongst the crappiness there are definitely some awesome items. I got my very first pair of Converse All Star sneakers here for half the price they'd be in another store, and I also got my second pair here for a steal of a deal as well. I've found a few nice shirts and some really nice pants. A lot of the dress pants will say "dry clean only." I've washed and dried both pairs that I bought and nothing happened to them--is this dry clean warning really a big conspiracy? I get lots of socks and underwear at Winners too, Last time, I found this amazing pair that had a comic strip pattern all over it with a hot pink trim! But why does the underwear rack have to be right by the change rooms? There's a chair right in front of it, and half the time there's a guy sitting there waiting for his girlfriend, and I just get a little embarrassed of someone watching me go through underwear. For some reason, I'm okay with broadcasting the type of undies I like all over Yelp--makes total sense, I know. The housewares section is also worth checking out at Winners. There's some great deals on otherwise expensive brand-name stuff like pots and pans. I've seen some really unique items like pink kettles and knights in armour statues. The styles of everything at Winners really varies from really conservative to very funky, so I think practically anyone can come here and possibly find something they'll love.

I am not a big Winners fan but of all the stores in the city I find the Londonderry location the…read moreeasiest to shop in. You wont find the same amount of clothing stock here that you find in City Center and WEM but a big advantage of that is you have far less odd out of fashion items to have to sort through before getting to the good stuff. The housewares and knick knack selection seems pretty standard to what you would find at other locations. The staff are pretty friendly and the store is tidy and well organized. I will never be a regular shopper but I don't mind it if im in the mall and have some time to kill.

I needed to get a present for a friend who is insane about hockey, so I went to Game On Sports,…read morehoping I would find her something. I'm not a hockey fan at all, so I had never been in this store before. A friendly worker (maybe owner) greeted me, when I walked in. This place was full of sports merchandise--mostly hockey, but there was some football and a bit of soccer stuff too. I really like the t-shirts of old school football teams. They were made so they looked "vintage." Lots of jerseys, hoodies, t-shirts, and a whole lot of caps lined the walls. There were a few large displays of Oilers merchandise, like yo-yos, keychains, mugs, pucks, clocks, toy cars--pretty much anything you can think of. I ended up getting my friend an Oilers t-shirt and a toothbrush. I mean, who doesn't want to put the Oilers in their mouth? Okay, bad joke.

Was here yesterday and had excellent, friendly and knowledgeable service by Faith. She helped me…read morefind a good Oiler's hat, taught me about sizes ( a small-medium, hmm), and what the different manufacturers do different. I learned a lot, and am grateful. Unfortunately they didn't have the Oiler's hat that I wanted and she recommended another place. She was helping another person before me and listening to her you can tell she is passionate and knows her stuff. Only issue, the company cuts costs and doesn't give business cards at this store. Cheap, and not a real cost cutter, and the signed Oiler's gear got sent to the Oiler's store in Kingsway. Which is a joke and we won't go back due to the horrible lack of service, or even acknowledgement that there are actual shopping customers in that store (4 of us). This place, though, was great! Friendly and superior service. Someone get this lady, Faith, to train other staff at other stores. OR fire those ASSHATS at the Oiler's store in Kingsway and get her in there.

I like the future of this place, but someone has to really check the entrances and the exits to the…read morebusinesses before major accidents appear. The circle on the way to the cinema, the four way stop by the MacDonald's, the exit near the Opa's to name a few. And the visibility because of some of these bushes is limited, the possibility for accidents is great.

I have now had two visits to Jayden's Salon at Manning Centre and am pleased to say that this will…read morebe my go to salon in the future. The staff is friendly and very capable. I was made to feel welcome and was treated to the most delightful head massage ever. But to the basics....they know how to cut and style hair and are meticulous about their work. The salon is clean and welcoming.

I'm generally a big Simons fan but this location doesn't live up to my expectations compared to…read moreothers. Unlike other locations that sell a good mix of Simons brands like Twik and other popular brands, the women's clothing section in this location is at least 90% house brands. I tend to steer away from these as the quality tends to be lower and not as good value for the price. The men's section seems to have a better mix. If this is an issue for you, the West Ed location is much better. On a positive note, the service is always great. The staff here are friendly and helpful. The store is always quiet and clean.

Lots of nice stuff. If they don't have your size, they'll get it in…read more Clean. Nice dressing rooms. Great displays. 2 levels of shopping. Some good sales. The staff is really nice.

Basically a discount clothes store now. No jewelry, cosmetics, or kitchen section. Also not well…read moreorganized

I hate The Bay.....oh god I hate The Bay so much. Occasionally I will get dragged into one by a…read moregirlfriend whilst out on a shopping excursion but generally of my own volition you will only find me in a Bay store once a year. Today I was in need of a jewelry box and since there isn't alot of stores in Londonderry that carry a high quality version of this item into the Bay I went. First off the customer service is atrocious. There are so many tills but you will rarely find one with a staff member behind it. I wandered through four sections of the store trying to find somebody and happened across a girl who looked to be going on her lunch break who I then proceeded to pounce on like a jungle cat out of sheer desperation. There is actually a sign at the entrance I came in at that says something to the effect of "don't see it on the floor well then ask us and we can get it shipped to your house" I seriously think under that it should read IF YOU CAN ACTUALLY FIND ONE OF US....LET THE GAMES BEGIN FOOLS!! Okay maybe im being a bit dramatic here but I REALLY hate The Bay. Anyways back to my jewelry box dilemma...the girl I was talking to looked like a deer in headlights then I hear somebody mutter behind a jewelry rack "oh we only have them at Christmas" Wait what....so there was infact someone working in jewelry but she happened to not be wearing her name tag which is why I didn't notice her at first to make my inquiry. It was just an annoying experience altogether and hearing that they didn't have such a simple item was the cherry on the top of the grumpy sundae. For office clothes and fancy things I totally get the appeal of the Bay but with the exception of the Jessica Simpson line I don't really find alot of things here that suit 1.my lifestyle (mostly casual with the occasional day of dressy casual) 2. My age group (I very rarely see women my age shop here and most of the patterns and styles seem better suited to middle aged women) 3. My preferred price points (I do not have $140.00 to spend on things like a neon green leopard print handbag by Ivanka Trump and even if I did...NO) Thanks but no thanks Bay once a year is more than enough for me....

I have been shopping at CLEO, (Londonderry/Kingsway) for many years, always finding the perfect…read moreoutfit for the occasion, no matter which season. The Associates are very friendly AND helpful! As I am now retired, I browse the sales racks and often find the piece I had my eye on at the beginning of the season, now selling for less! I find that helpful :)

Cleo bares so many similarities to Ricki's that it was really no surprise to me when I saw the two…read moreclothing stores so close together in the mall. Much like Ricki's they stock women's work wear as well as casual everyday garments. I do find the emphasis however at Cleo is more on work wear as opposed to their casual clothes. I also find the prices at Cleo to be a bit on the expensive side. They had dresses going for $110.00 here and im quite certain I could have picked up something similar for around $60-$70 over at Ricki's or Reitmans. Also I find the styles here to be a bit better suited to more mature ladies. I think the staff must feel the same way as the associate working at the time of my visit seemed surprised to see me browsing in the store and the conversation that followed after her greeting me seemed a bit awkward and forced. They stock a nice product here but nothing about it really stands out and makes me want to become a regular customer. If you work in an office setting and find you go through your work wear quickly however you might want to consider popping in and taking a look.

Only giving this location 1 due to horrible customer service. Absolutely horrendous actually…read more Not one person told me about deals and there was like 12 staff on, or if I needed help. No one even greeted me while I was in the store. Asked for help from a sales clerk and she rolled her eyes at me and sighed. I had was to short to grab some shoes that were on the top rack hanging. Secondly when I went to purchase my shoes the lady became huffy and puffy as I placed my shoes on the counter. She even said under her breath which I wasn't supposed to hear "Really....". She didn't even process my purchases right away, continued gossiping to a co worker and writing stuff down in a book. The co worker yelled out to another worked stating TILL. Someone came to the till saying they could help me, but eventually the lady who I was standing in front of for about 2/3 minutes now was like no I can do it. With complete attitude. She didn't ask me if I found everything ok, honestly didn't even make eye contact. Or how I was today. She continued to gossip with the other co worker how she can't wait for the mall to get busy so management has no choice but to give her all the hours she wants as it will busy. She told me my total, I stated debit and she goes huh?! I repeated myself debit. Through everything in the bag. Didn't hand me the bag and just pushed it towards me. I rather make the trip to Sherwood Park - Emerald Hills as at least they are a little classy compared to the disrespectful girls working there.