My son sees Dr McCalister and he is amazing! Very professional, kind and helpful. He helped us…read morethrough a few things...took his time and didn't make us feel rushed. He made us a priority and I really appreciate that;) We just saw Katelyn Liles and had a wonderful experience. My daughter has an extreme fear of needles and needed to have her blood drawn. Let's just say that she acts like someone is going to saw her arm off. Liles and her nursing staff were patient, kind, understanding and helped calm her. It took an hour to get her to calm down but they spent that EXTRA time to console her and we were able to get through it. My daughter walked out assured and confident that she got through this fear with their help! Thank you Oak Ridge Pediatrics for your kindness and beautiful loving staff!

Great office; great staff…read more In response to the 1 star rating that said they closed the reception window in your face-- this place doesn't have a reception window. Maybe you confused it with a different office. Some of the other pediatricians in town do have reception windows, so you were probably at a different place.

The staff have been great to our kiddos. Easy to talk to. The inside could use an update but it is…read morea small office.

I took my son there to get his standard shots and he was not feeling well. The nurse could not be…read morebothered to listen to him and it turned out he was in diabetic ketoacidosis as the doctor had missed that he was a Type 1 diabetic. Also they misfiled our insurance, didn't correct it, and was hostile on the phone when we tried to talk with them. Avoid at all cost.

Overall I'm going to rate our visit and experience with a 4/5. It felt safe and like a good place…read morewe could take our newborn to get some clarity on things were struggling to understand (symptoms and behavior). +1 - cleanliness, definitely felt like it was taken care of and not run down or dirty +1 - location, a little out of the way but worth the trip +1 - staff, were generally nice and helpful at all parts of the experience +1 - quality of care, we definitely were able to walk out with some answers on things we had questions about -1 - check-in, had physical papers to fill out, not the greatest experience there. Did find out later there is a portal and that we could have done it in advance. Would have been nice to have known. Will definitely be back and am glad to have a place like this in Knoxville.

One of our children has always had quite a few gastro issues and we were referred here by our…read morepediatrician. It is a beautiful, modern building with easy parking and most necessary tech in-house. They are able to schedule kids fairly quickly for basic office visits, however you should plan to wait once you arrive for your appointment. Can't get an appointment when needed? From 2-4 pm, they do walk-in urgent care visits as well. We found this very convenient, as opposed to going downtown to Children's and paying ER prices. The providers are all great with kids-patient, gentle, and kind. I appreciated them asking questions and providing options/solutions that our pediatrician didn't consider. Our son was in a lot of pain and they persistently did scans and bloodwork to get to the bottom of the (non-obvious) issue at hand. The only reason for 4-star instead of 5? The wait for pre-scheduled appointments can still be lengthy and we were told our son had a cow's milk allergy a few years back, which we have omitted. His recent GI provider said a milk allergy not a thing and we would retest him to see what dietary changes are needed, if any. They called promptly to let us know the results of bloodwork and clearly provided next steps. However, we left four voicemails (called during office hours with no answer) before someone called us back to schedule the needed colonoscopy for our kiddo. To sum it up...thorough, compassionate care but a wait for appointments.

I would strongly advise parents to think twice before trusting Pediatric Consultants with their…read morechildren's care. My children were suddenly discharged with no explanation, no phone call, and no formal discharge letter. I only found out when I tried to schedule an appointment. This is not how ethical pediatric care is handled, and it shows a complete lack of respect for both families and continuity of care. If this is how they treat established patients, I worry about how they operate behind the scenes. We deserve providers who communicate openly, act professionally, and put children's needs ahead of office politics.

The Physicians and practitioners are amazing! The front office staff is horrible. They are…read moreunbelievably rude. I only continue using this office because I love the doctors. I have never been in and out in less than two hours and the majority of that is the wait to be called back.

As a child I went to Dr. Morris at Powell pediatrics and now making him our family go to! Dr…read more Morris is consistent, caring and truthful. I could not believe this place had 2 stars on yelp when looking it up. I just had to write a positive one.. we honestly will not go anywhere else. Dr. Morris goes out of his way to make sure his patients are taken care of and parents minds are at ease. This is not the kind of doctor that leaves work at work. You can absolutely tell this practice is a life's work for him! He stays late and gets the job done ! As for cleanliness, gloves are always on and changed when evaluating our toddler.

Our family Loves Dr. Morris and the people at Powell Pediatrics! I have taken both of my children…read moreto him since they were born, my oldest being 7 years old, and he has always gone above and beyond any expectations. Something I love about Dr.Morris is that he is a treasure trove of information and stays up to date on recent research and health related news -- and I believe he really considers all areas of a child's wellness - from diet, nutrition and vitamins and beyond. He has always listened to me thoroughly and made me feel comfortable to ask any questions I may have. Outside of office hours he has listened to my concerns and helped me navigate my children's sicknesses in years past. The office staff have always been incredibly friendly, responsive, and helpful as well. Importantly, my children are comfortable with Dr.Morris and the whole staff. They are quick, responsive and efficient.

I was there nearly a year ago. The service was convenient but didn't really help me. Beware of…read moretheir billing department. If you have multiple insurances watch out. They never seem to get the correct info to the correct insurance. they have been called 3 time to correct insurance information to no avail. They just want you to give them your credit card information. I'll never go back.

This is the first bad review I have ever made…read more I had to leave this place twice during my visits. I made an appointment at 6:30 and left on my own accord at 7:50. I waited over an hour in my room after one of the nurses checked my vitals, yet no check-in from anyone. I will give credit to that nurse, she was friendly. However, my daughter peeked out and said to one of the individuals that we've been here for over an hour, which was met with attitude. We left after twenty minutes. Unacceptable. If you cannot see a patient during a scheduled appointment, then do not waste my time. I will not be coming back for a third visit.

This office is amazing, you can easily get appointments through their app or website many times the…read moresame day both in person or telehealth. Diane is very knowledgeable and wants to work with you to get to the bottom of why your having an issue versus just giving you another pill. I love that she teaches the next generation of caregivers in this manner gives me some hope for the future of real Healthcare not just pill pushers.

This place does not do call backs. They recommend test and scans and then do not call back with…read morethe results to set an appointment. The lady up front is very rude and does not care about your well being at all. I called and left multiple VM's and they never called me back and when I finally got in touch she gave me the run around and told me she doesn't know if the doctor can call me back to talk. I spent a bunch of money for nothing. Stay far away from this place. It is a scam!

I have gone to this Urgent Care both in the height of COVID and recently (Fall 2022). Wait times…read morewere certainly longer the past few years, as COVID precautions prompted employers and schools to have doc proof of being COVID-free. They were absolutely swamped but I personally still felt that they had an organized system that was very conscious of patient and staff health. They even have a few exam rooms that have outside/separate entrances and will call you in from waiting in your car. Now that many precautions are lifted, it seems wait times are more normal. I checked in (Oct. 2022) on the Solv app via my phone and it shows wait time and where you are in line. The office called me when they were ready for me to come into the lobby and head back for vitals. It was right at my scheduled appt. time. Front desk staff was very friendly. Then, Pam brought me back and took my vitals prior to April heading in to examine me and chat about symptoms and causes. She was very thorough, patient, and kind. Sometimes, you feel like just another number in a medical office, but it is clear this staff genuinely cares about patients and their health. I only came to urgent care because my GCP is booked out several weeks(even for sick visits) and I was miserable. However, April mentioned several people use her at UC instead of a general care practitioner...and I'm not surprised. Co-pay might be pricier at a UC facility but the experience was as painless as a doc visit can get. I will only use this office when I have an urgent care need instead of others closer to home.

I went because my kid was sick. They were prompt without being rushed. They got to the root of the…read moreproblem quickly and gave me a plan of action and answered all questions faster than I usually get to see a doctor. This was probably the best experience I've had with a medical provider.